Blank screen

silvijakk · 05-19-2008, 03:11 AM

Hello!
I am reading this forum for two months now - such a quantity of useful information for novice.

But now I have a problem. Maybe somebody can help me.

I am using Cybook for nearly a month and so far was very satisfied with it, but today, while reading a book, screen of my device turned blank (white) and... that's all...
I have tried to reset it, to turn off an on, but screen stays white. It seems for me that Cybook is working, but there is some problem with screen: I can access the file system through PC, the green light is blinking when I press the buttons and sometimes I can see VERY pale lines or blocks merging on the screen.
Has anybody experienced something like?

HarryT · 05-19-2008, 03:13 AM

It sounds very much as though the screen controller has "died". You'll need to return it to Bookeen to be replaced, I regret to say. It should be a warranty repair, however.

momghoti · 05-19-2008, 03:25 AM

My sympathies.

Rene

silvijakk · 05-19-2008, 06:51 AM

Upps!!

I just turned it on to take picture as required Bookeen Support team (very quick answer!), AND IT STARTED TO WORK! I feel like absolute dummy, but happy dummy. Maybe problem persists and will occur sometime later (I hope NO!), but now all looks OK.

Justy · 05-20-2008, 07:36 PM

I'm glad to hear it is working again. That is the best kind of fix.

05-19-2008, 03:11 AM	#1
silvijakk Junior Member Posts: 4 Karma: 10 Join Date: May 2008 Location: Latvia Device: Cybook, Pocketbook 360	Blank screen Hello! I am reading this forum for two months now - such a quantity of useful information for novice. But now I have a problem. Maybe somebody can help me. I am using Cybook for nearly a month and so far was very satisfied with it, but today, while reading a book, screen of my device turned blank (white) and... that's all... I have tried to reset it, to turn off an on, but screen stays white. It seems for me that Cybook is working, but there is some problem with screen: I can access the file system through PC, the green light is blinking when I press the buttons and sometimes I can see VERY pale lines or blocks merging on the screen. Has anybody experienced something like?

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05-19-2008, 03:13 AM	#2
HarryT eBook Enthusiast Posts: 85,560 Karma: 93980341 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	It sounds very much as though the screen controller has "died". You'll need to return it to Bookeen to be replaced, I regret to say. It should be a warranty repair, however.

05-19-2008, 03:25 AM	#3
momghoti Zealot Posts: 121 Karma: 1000021 Join Date: Feb 2008 Location: Hook, UK Device: Cybook Bookeen	My sympathies. Rene

05-19-2008, 06:51 AM	#4
silvijakk Junior Member Posts: 4 Karma: 10 Join Date: May 2008 Location: Latvia Device: Cybook, Pocketbook 360	Upps!! I just turned it on to take picture as required Bookeen Support team (very quick answer!), AND IT STARTED TO WORK! I feel like absolute dummy, but happy dummy. Maybe problem persists and will occur sometime later (I hope NO!), but now all looks OK.

05-20-2008, 07:36 PM	#5
Justy Fanatic Posts: 547 Karma: 27509 Join Date: Dec 2007 Location: Greater Vancouver Area, BC, Canada Device: Nexus 7, Sony Xperia z3 tablet, Kobo Glo, Boyue T63	I'm glad to hear it is working again. That is the best kind of fix.

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