Calibre Doesn't recognise my device

[gpjo]

This is the debug printout as suggested in Kovidgoyal's post of 1/26/2011. My device - Samsung Galaxy Tab3 was plugged into my computer at the time and recognisable.


calibre 1.31 [64bit] isfrozen: True is64bit: True
Windows-8-6.2.9200 Windows ('64bit', 'WindowsPE')
('Windows', '8', '6.2.9200')
Python 2.7.5
Windows: ('8', '6.2.9200', '', 'Multiprocessor Free')
USB devices on system:
[u'usb\\root_hub&vid1022&pid7807&rev0011',
u'usb\\vid_04e8&pid_6865&rev_0224',
u'usb\\vid_046d&pid_09a1&rev_0008',
u'usb\\vid_0461&pid_4d89&rev_0100',
u'usb\\root_hub&vid1022&pid7809&rev0011',
u'usb\\vid_046d&pid_09a1&rev_0008&mi_00',
u'usb\\root_hub&vid1022&pid7807&rev0011',
u'usb\\vid_03f0&pid_b011&rev_0100&mi_00',
u'usb\\root_hub30&vid1022&pid7812&rev0003',
u'usb\\vid_413c&pid_2003&rev_0306',
u'usb\\vid_03f0&pid_b011&rev_0100',
u'usb\\root_hub20&vid1022&pid7808&rev0011',
u'usb\\vid_03f0&pid_b011&rev_0100&mi_01',
u'usb\\root_hub20&vid1022&pid7808&rev0011',
u'usb\\vid_046d&pid_09a1&rev_0008&mi_02',
u'usb\\vid_03f0&pid_b011&rev_0100&mi_02',
u'usb\\root_hub30&vid1022&pid7812&rev0003']
Traceback (most recent call last):
File "site-packages\calibre\devices\scanner.py", line 85, in __call__
DriveError: No removable drives found
Drives detected:

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\usb#vid_04e8&pid_6865#32004d1170057000#{6 ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices...

Devices possibly connected: Nonecalibre 1.31 [64bit] isfrozen: True is64bit: True
Windows-8-6.2.9200 Windows ('64bit', 'WindowsPE')
('Windows', '8', '6.2.9200')
Python 2.7.5
Windows: ('8', '6.2.9200', '', 'Multiprocessor Free')
USB devices on system:
[u'usb\\root_hub&vid1022&pid7807&rev0011',
u'usb\\vid_04e8&pid_6865&rev_0224',
u'usb\\vid_046d&pid_09a1&rev_0008',
u'usb\\vid_0461&pid_4d89&rev_0100',
u'usb\\root_hub&vid1022&pid7809&rev0011',
u'usb\\vid_046d&pid_09a1&rev_0008&mi_00',
u'usb\\root_hub&vid1022&pid7807&rev0011',
u'usb\\vid_03f0&pid_b011&rev_0100&mi_00',
u'usb\\root_hub30&vid1022&pid7812&rev0003',
u'usb\\vid_413c&pid_2003&rev_0306',
u'usb\\vid_03f0&pid_b011&rev_0100',
u'usb\\root_hub20&vid1022&pid7808&rev0011',
u'usb\\vid_03f0&pid_b011&rev_0100&mi_01',
u'usb\\root_hub20&vid1022&pid7808&rev0011',
u'usb\\vid_046d&pid_09a1&rev_0008&mi_02',
u'usb\\vid_03f0&pid_b011&rev_0100&mi_02',
u'usb\\root_hub30&vid1022&pid7812&rev0003']
Traceback (most recent call last):
File "site-packages\calibre\devices\scanner.py", line 85, in __call__
DriveError: No removable drives found
Drives detected:

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\usb#vid_04e8&pid_6865#32004d1170057000#{6 ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices...

Devices possibly connected: None

[Dr. Drib]

Please post responsibly.

Mobileread has a calibre forum.

You need to look over our site now before you make another post.

Your thread has now been moved to the calibre forum.



Don
(Moderator)

[DoctorOhh]

Your computer doesn't see any device connected. Figure out how to see your device in Windows Explorer, either as a USB connected drive or as a media (MTP) device. Until your computer reports the device as connected calibre has no chance of connecting.

[kovidgoyal]

Make sure your device is in media transfer mode, according to that debug output windows does not see your device.