import problems

moomintroll · 03-29-2014, 05:08 PM

Am having a problem where after each successful import of a new book, the subsequent import fails to load metadata or cover. The only way I can get it fixed is to uninstall and then reinstall the entire program. Am running the 64-bit version on Windows 7. Have also tried running the 32-bit version but same problem persists. Any idea what would be causing this?

theducks · 03-29-2014, 06:09 PM

Quote:

Originally Posted by moomintroll

Am having a problem where after each successful import of a new book, the subsequent import fails to load metadata or cover. The only way I can get it fixed is to uninstall and then reinstall the entire program. Am running the 64-bit version on Windows 7. Have also tried running the 32-bit version but same problem persists. Any idea what would be causing this?

Start in Debug mode to give us a clue as to what is going south. Restart in Debug mode is on the Preference menu.

When you post the log be sure to wrap it in [spoiler] tags (Eye with red X on the advanced posting menu)

Ptcheuchter · 03-30-2014, 05:26 PM

I had the same problem, and after restarting in debug mode it worked perfectly as usual. On subsequent restart, still fine.
Odd......

moomintroll · 03-31-2014, 07:18 PM

Restarted with Debug did not fix the problem for me. I am pasting in the Debug log. FYI - tried uninstalling and reloading and then imported the same PDF with no problem - so it is not an issue with a corrupt PDF. Import problem is only with PDF files.

Spoiler:

theducks · 03-31-2014, 08:59 PM

Quote:

Originally Posted by moomintroll

Restarted with Debug did not fix the problem for me. I am pasting in the Debug log. FYI - tried uninstalling and reloading and then imported the same PDF with no problem - so it is not an issue with a corrupt PDF. Import problem is only with PDF files.

Spoiler:

http://manual.calibre-ebook.com/faq....ror-on-windows
Not unheard of issue. Try the solutions in the FAQ

moomintroll · 04-05-2014, 05:34 PM

I tried the suggestions in the FAQ but they fail to resolve the issue. Doesn't this seem like a bug that someone might want to address at some future point?

BetterRed · 04-05-2014, 10:58 PM

@moomintroll Try giving Calibre its own 'dedicated' temporary storage see ===>>> http://manual.calibre-ebook.com/cust...ment-variables CALIBRE_TEMP_DIR

BR

moomintroll · 04-12-2014, 12:19 PM

Thanks BR - adding this directory solved the issue.

03-29-2014, 05:08 PM	#1
moomintroll Junior Member Posts: 9 Karma: 10 Join Date: Jul 2011 Device: none	import problems Am having a problem where after each successful import of a new book, the subsequent import fails to load metadata or cover. The only way I can get it fixed is to uninstall and then reinstall the entire program. Am running the 64-bit version on Windows 7. Have also tried running the 32-bit version but same problem persists. Any idea what would be causing this?

03-31-2014, 07:18 PM	#4
moomintroll Junior Member Posts: 9 Karma: 10 Join Date: Jul 2011 Device: none	Restarted with Debug did not fix the problem for me. I am pasting in the Debug log. FYI - tried uninstalling and reloading and then imported the same PDF with no problem - so it is not an issue with a corrupt PDF. Import problem is only with PDF files. Spoiler: calibre Debug log calibre 1.30 [64bit] isfrozen: True is64bit: True Windows-7-6.1.7601-SP1 Windows ('64bit', 'WindowsPE') ('Windows', '7', '6.1.7601') Python 2.7.5 Windows: ('7', '6.1.7601', 'SP1', 'Multiprocessor Free') Starting up... Started up in 11.13 seconds with 4155 books Worker Launch took: 0.223999977112 Added n-katherine-hayles-the-cosmic-web to db in: 0.0520000457764 seconds Job: 1 Read metadata (0 of 1) finished Read metadata (0 of 1) Traceback (most recent call last): File "site-packages\calibre\utils\ipc\simple_worker.py", line 274, in main File "site-packages\calibre\ebooks\metadata\pdf.py", line 33, in read_info WindowsError: [Error 5] Access is denied: u'C:\\Users\\MOOMIN~1\\AppData\\Local\\Temp\\calib re_bptvem\\4y732p_pdf_metadata_read' Traceback (most recent call last): File "site-packages\calibre\customize\ui.py", line 347, in get_file_type_metadata File "site-packages\calibre\customize\builtins.py", line 326, in get_metadata File "site-packages\calibre\ebooks\metadata\pdf.py", line 94, in get_metadata RuntimeError: Failed to run pdfinfo

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Import Author And Title From Filename & Import Other Tags And Cover From File	DazJWood	Library Management	25	10-06-2021 10:18 AM
full page image problems with iBooks/cover problems in iTunes	iain robinson	ePub	1	06-28-2013 11:10 AM
Import Date - Auto import	ljunkie	Calibre	2	09-17-2012 07:02 PM
Import failed Error:404 when attempting to import from Calibre to Stanza	dvond	Apple Devices	0	05-13-2011 03:00 PM
Calibre 0.6.14 import problems	niche99	Calibre	2	09-29-2009 10:57 PM

03-30-2014, 05:26 PM	#3
Ptcheuchter Junior Member Posts: 2 Karma: 10 Join Date: Oct 2011 Device: Kobo	I had the same problem, and after restarting in debug mode it worked perfectly as usual. On subsequent restart, still fine. Odd......

04-05-2014, 05:34 PM	#6
moomintroll Junior Member Posts: 9 Karma: 10 Join Date: Jul 2011 Device: none	I tried the suggestions in the FAQ but they fail to resolve the issue. Doesn't this seem like a bug that someone might want to address at some future point?

04-05-2014, 10:58 PM	#7
BetterRed null operator (he/him) Posts: 21,725 Karma: 29711016 Join Date: Mar 2012 Location: Sydney Australia Device: none	@moomintroll Try giving Calibre its own 'dedicated' temporary storage see ===>>> http://manual.calibre-ebook.com/cust...ment-variables CALIBRE_TEMP_DIR BR

04-12-2014, 12:19 PM	#8
moomintroll Junior Member Posts: 9 Karma: 10 Join Date: Jul 2011 Device: none	Thanks BR - adding this directory solved the issue.

Advert

Advert