Glo Keeps restoring

Nixian · 03-10-2014, 04:52 PM

Hello everyone!

Hopefully someone can help me with this issue

I just bought my Glo 7 days ago (received it 4 days ago) and I am having some issues.

Whenever I turn it on from a sleep or being powered off, it does a restoration and I have to do the install again, and when I do that when I eject it it returns to restoration and whenever it is finished and I try to turn it on again, restoration.

Basically any time I turn it on it goes to restoration :/

Am I doing something wrong or do I have a buggy device?

It did this even the first time I turned it on and first time I plugged it into my computer with the USB :/

davidfor · 03-10-2014, 08:26 PM

From that behaviour, it is probably faulty. But, as a check, do a factory reset from the menu or using the buttons. If it keeps doing the restore/setup after that, its faulty and you should take it back.

jackastor · 03-10-2014, 08:29 PM

It could also be a corrupt data base. So log out and back in to your account. Mind you doing what davidfor suggests will accomplish that and ensure a clean device!

regards

Jack

03-10-2014, 04:52 PM	#1
Nixian Junior Member Posts: 1 Karma: 12050 Join Date: Mar 2014 Device: Kobo Glo	Keeps restoring Hello everyone! Hopefully someone can help me with this issue I just bought my Glo 7 days ago (received it 4 days ago) and I am having some issues. Whenever I turn it on from a sleep or being powered off, it does a restoration and I have to do the install again, and when I do that when I eject it it returns to restoration and whenever it is finished and I try to turn it on again, restoration. Basically any time I turn it on it goes to restoration :/ Am I doing something wrong or do I have a buggy device? It did this even the first time I turned it on and first time I plugged it into my computer with the USB :/

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03-10-2014, 08:26 PM	#2
davidfor Grand Sorcerer Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	From that behaviour, it is probably faulty. But, as a check, do a factory reset from the menu or using the buttons. If it keeps doing the restore/setup after that, its faulty and you should take it back.

03-10-2014, 08:29 PM	#3
jackastor Wizard Posts: 1,847 Karma: 3212428 Join Date: Jun 2011 Device: iphone stanza, kobo touch,ASUS TF300,KOBO GLO, Kobo Aura HD, Kobo Mini	It could also be a corrupt data base. So log out and back in to your account. Mind you doing what davidfor suggests will accomplish that and ensure a clean device! regards Jack

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