Glo New Glo -- a few questions

Catsnkites · 02-13-2014, 12:49 AM

I have a brand new Glo! I'm so excited .... except ...

One thing I noticed right off the bat ...

It doesn't seem to want to eject ... even if everything is closed (the Kobo desktop, Calibre, Windows Explorer .... web browser), I get a message saying that the device is in use.

If I open Windows Explorer and right click and select Eject, I still get the message ... BUT I can also choose to "Continue" and it will shut down whatever is using it ... with a warning that I may loose data.

That's the only way I get a "safe to remove" notice.

What gives?

I'm using Win7x64.
Calibre is 1.23
Kobo software is 3.1.1 (and a bunch of numbers, 12/11/13)

(and I had to tell Calibre to use the driver anyway, even though it's not supported ... is that because if a new version of Calibre or a new version of the Kobo FW?)

eschwartz · 02-13-2014, 01:05 AM

Um, 4PM yesterday davidfor bumped the version number from 3.1.5 to 3.2.1, which is the first kobo driver fwversion update in 2 months. Are you sure it (device) is fw version 3.1.1?

It should be all right, though, as the comment for the commit says it was already compatible, and only the version number needs to change.

No idea why Kobo wouldn't eject if no programs were still accessing it, maybe calibre wasn't fully closed down? You can try ejecting from the dropdown under "Device" so calibre will quit its connection to the Kobo, which may or may not solve it.

GeoffR · 02-13-2014, 03:45 AM

Quote:

Originally Posted by Catsnkites

I'm using Win7x64.
Calibre is 1.23
Kobo software is 3.1.1 (and a bunch of numbers, 12/11/13)

(and I had to tell Calibre to use the driver anyway, even though it's not supported ... is that because if a new version of Calibre or a new version of the Kobo FW?)

This sounds like you are trying to use the wrong driver. Calibre (version 1.23) comes with the KoboTouch driver (version 2.1.6) built-in which works with firmware version 3.1.1, so if you have an old Kobo driver installed for some reason you should remove it and retstart Calibre.

My advice is to avoid using the Kobo desktop software altogether. It is not necessary (unless you lack a wifi connection), and it just adds complications and potential problems. It is much simpler and more reliable to setup and sync from the device itself using wifi, without connecting to the Kobo desktop software.

davidfor · 02-13-2014, 05:02 AM

Quote:

Originally Posted by Catsnkites

I have a brand new Glo! I'm so excited .... except ...

One thing I noticed right off the bat ...

It doesn't seem to want to eject ... even if everything is closed (the Kobo desktop, Calibre, Windows Explorer .... web browser), I get a message saying that the device is in use.

If I open Windows Explorer and right click and select Eject, I still get the message ... BUT I can also choose to "Continue" and it will shut down whatever is using it ... with a warning that I may loose data.

That's the only way I get a "safe to remove" notice.

What gives?

Do you have a backup program that might have decided to use the Glo to backup to? There have been some reports of this. The only other thing I can think of is your anti-virus program might be scanning it.

Quote:

I'm using Win7x64.
Calibre is 1.23
Kobo software is 3.1.1 (and a bunch of numbers, 12/11/13)

(and I had to tell Calibre to use the driver anyway, even though it's not supported ... is that because if a new version of Calibre or a new version of the Kobo FW?)

As the others have said, calibre has supported 3.1.1 for a while. But, I had a few similar reports that seemed to go away on the next connection. What version numbers were shown at the bottom of the warning? You will need to press the details button to display them. Also, what version of the Kobo desktop app do you have?

In any case, allowing calibre to use the Kobo device is safe. There have been no changes in the firmware that affect calibres operation for a while.

Catsnkites · 02-13-2014, 11:01 AM

The software version under Device Information on the Glo is:
3.1.1 (761b066420, 12/11/13)

I only used the Kobo desktop to get it up and running, I don't plan on using it for further management and haven't opened since I closed it after set-up.

(I use MAC address filtering as an additional layer of security on my Wifi, so I couldn't use wireless set-up .... couldn't get to the MAC address until after it was set-up)

Anyway, I ejected from Calibre got no error (actually go nothing, not even a notice saying it was safe to remove) ... however, the system tray icon still shows the Kobo as mounted and the Windows Explorer also shows it as mounted.

I closed Calibre. (and the Explorer Window it opened on connecting)

When I click on the icon for "Safely Remove Hardware", I can select to "Eject ereader 3.1.1" (the "Koboereader (e: )" below that is grey out) When I do select "Eject ereader 3.1.1", I get the following error:

This device is currently in use. Close and programs or windows that might be using the device, and then try again. <OK>

I re-opened Windows Explorer. "KOBOEREADER (E: )" shows up under Computer. When i right click on that and select "eject", I get the following:

'KOBOEREADER (E: )' is currently in use.
Save any open files on this disc, and then close the files or programs using the files before trying again.
If you choose to continue, the files will be closed, which might cause data to be lost.
<Cancel> <Try again> <Continue>

No other programs are open (except my browner is this specific instance, but closing the browser doesn't change the error)

Choosing "Try Again" results in the same error. Choosing "Continue" results in a pop-up from the System Tray says "Safe To Remove Hardware" and then "the device can be safely removed" (or some such thing, it pops-up and then disappears.

After the pop-up disappears, so does the "remove hardware icon from the tray" ... (you know, the little USB plug with the green check mark graphic).

So, I don't mind doing it that way through the Windows Explorer ... IF I'm not corrupting any files.

eschwartz · 02-13-2014, 02:30 PM

Most likely you are not. It is only there as a precaution in case you are still writing files to the drive, and chances are it has already finished any writing that calibre did to the drive. (Unless you try to pull the plug seconds after asking it to send 500 MB of books to the device.

)

But its usually better to be sure.

That being said, I usually *forget* to eject my flashdrives/kindles/usb memory storage of any kind before pulling it out, and I have never lost data. Although my flashdrive insists (on Windows only -- linux is perfectly happy) that there is an error and it wants to check for errors. I let it, each time it spends 25 minutes finding out nothing is wrong, then fails to clear the dirty bit for future reference. It then bugs me on subsequent mounts. Have I ever mentioned I hate Windows?

robko · 02-13-2014, 06:26 PM

Flash drives etc are fine to remove without ejecting as long as they have stopped flashing (i.e. writing/reading to the device) and say so in the instructions in most cases these days. I would NOT recommend routinely removing a Kobo without ejecting as there have been way to many issues with doing so corrupting databases on the device (and it specifically warns you to eject it on the screen).

davidfor · 02-13-2014, 10:00 PM

Quote:

Originally Posted by Catsnkites

The software version under Device Information on the Glo is:
3.1.1 (761b066420, 12/11/13)

I only used the Kobo desktop to get it up and running, I don't plan on using it for further management and haven't opened since I closed it after set-up.

The question about the Kobo desktop application version was related to why calibre didn't recognise it. There was a new version of the application release in the last few days. Using that might have caused the problem you are seeing. That is also why I wanted to see the version numbers from the warning in calibre. That would make sure that what you have is what I was expecting.

Catsnkites · 02-13-2014, 10:35 PM

Ok, I have another question ... I am adding my whole library to my new Glo using Calibre ... but most of these books I have read. I LOVE the idea of the Glo being able to show finished/unread without me tagging the books ...

I see that I can use the Glo and individually mark books as finished.

But, is there any way to mark a whole bunch of books as finished? I don't need the stats ... I just want them to say "Finished" in the right hand column when my books are in the list view and I want that to carry over to the "Show:Unread" or "Show:Finished" sorting ...

AND does Calibre change this info when I sideload new books? I know the new sideloaded books will be "unread", which is fine ... but will the previously sideloaded books change?

PeterT · 02-14-2014, 12:17 AM

Check out davidfor's Kobo Utility Plugin for calibre.

gabby98 · 02-14-2014, 10:05 AM

Quote:

Originally Posted by PeterT

Check out davidfor's Kobo Utility Plugin for calibre.

Thanks for this 'reminder'....i been meaning to look more at this myself

02-13-2014, 12:49 AM	#1
Catsnkites Connoisseur Posts: 91 Karma: 8198 Join Date: Jan 2011 Location: Kansas Device: Kobo Libre	New Glo -- a few questions I have a brand new Glo! I'm so excited .... except ... One thing I noticed right off the bat ... It doesn't seem to want to eject ... even if everything is closed (the Kobo desktop, Calibre, Windows Explorer .... web browser), I get a message saying that the device is in use. If I open Windows Explorer and right click and select Eject, I still get the message ... BUT I can also choose to "Continue" and it will shut down whatever is using it ... with a warning that I may loose data. That's the only way I get a "safe to remove" notice. What gives? I'm using Win7x64. Calibre is 1.23 Kobo software is 3.1.1 (and a bunch of numbers, 12/11/13) (and I had to tell Calibre to use the driver anyway, even though it's not supported ... is that because if a new version of Calibre or a new version of the Kobo FW?)

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02-13-2014, 01:05 AM	#2
eschwartz Ex-Helpdesk Junkie Posts: 19,421 Karma: 85400180 Join Date: Nov 2012 Location: The Beaten Path, USA, Roundworld, This Side of Infinity Device: Kindle Touch fw5.3.7 (Wifi only)	Um, 4PM yesterday davidfor bumped the version number from 3.1.5 to 3.2.1, which is the first kobo driver fwversion update in 2 months. Are you sure it (device) is fw version 3.1.1? It should be all right, though, as the comment for the commit says it was already compatible, and only the version number needs to change. No idea why Kobo wouldn't eject if no programs were still accessing it, maybe calibre wasn't fully closed down? You can try ejecting from the dropdown under "Device" so calibre will quit its connection to the Kobo, which may or may not solve it.

02-13-2014, 11:01 AM	#5
Catsnkites Connoisseur Posts: 91 Karma: 8198 Join Date: Jan 2011 Location: Kansas Device: Kobo Libre	The software version under Device Information on the Glo is: 3.1.1 (761b066420, 12/11/13) I only used the Kobo desktop to get it up and running, I don't plan on using it for further management and haven't opened since I closed it after set-up. (I use MAC address filtering as an additional layer of security on my Wifi, so I couldn't use wireless set-up .... couldn't get to the MAC address until after it was set-up) Anyway, I ejected from Calibre got no error (actually go nothing, not even a notice saying it was safe to remove) ... however, the system tray icon still shows the Kobo as mounted and the Windows Explorer also shows it as mounted. I closed Calibre. (and the Explorer Window it opened on connecting) When I click on the icon for "Safely Remove Hardware", I can select to "Eject ereader 3.1.1" (the "Koboereader (e: )" below that is grey out) When I do select "Eject ereader 3.1.1", I get the following error: This device is currently in use. Close and programs or windows that might be using the device, and then try again. <OK> I re-opened Windows Explorer. "KOBOEREADER (E: )" shows up under Computer. When i right click on that and select "eject", I get the following: 'KOBOEREADER (E: )' is currently in use. Save any open files on this disc, and then close the files or programs using the files before trying again. If you choose to continue, the files will be closed, which might cause data to be lost. <Cancel> <Try again> <Continue> No other programs are open (except my browner is this specific instance, but closing the browser doesn't change the error) Choosing "Try Again" results in the same error. Choosing "Continue" results in a pop-up from the System Tray says "Safe To Remove Hardware" and then "the device can be safely removed" (or some such thing, it pops-up and then disappears. After the pop-up disappears, so does the "remove hardware icon from the tray" ... (you know, the little USB plug with the green check mark graphic). So, I don't mind doing it that way through the Windows Explorer ... IF I'm not corrupting any files.

02-13-2014, 02:30 PM	#6
eschwartz Ex-Helpdesk Junkie Posts: 19,421 Karma: 85400180 Join Date: Nov 2012 Location: The Beaten Path, USA, Roundworld, This Side of Infinity Device: Kindle Touch fw5.3.7 (Wifi only)	Most likely you are not. It is only there as a precaution in case you are still writing files to the drive, and chances are it has already finished any writing that calibre did to the drive. (Unless you try to pull the plug seconds after asking it to send 500 MB of books to the device. ) But its usually better to be sure. That being said, I usually forget to eject my flashdrives/kindles/usb memory storage of any kind before pulling it out, and I have never lost data. Although my flashdrive insists (on Windows only -- linux is perfectly happy) that there is an error and it wants to check for errors. I let it, each time it spends 25 minutes finding out nothing is wrong, then fails to clear the dirty bit for future reference. It then bugs me on subsequent mounts. Have I ever mentioned I hate Windows?

02-13-2014, 06:26 PM	#7
robko Wizard Posts: 2,454 Karma: 5469320 Join Date: Jul 2010 Device: Kobo	Flash drives etc are fine to remove without ejecting as long as they have stopped flashing (i.e. writing/reading to the device) and say so in the instructions in most cases these days. I would NOT recommend routinely removing a Kobo without ejecting as there have been way to many issues with doing so corrupting databases on the device (and it specifically warns you to eject it on the screen).

02-13-2014, 10:35 PM	#9
Catsnkites Connoisseur Posts: 91 Karma: 8198 Join Date: Jan 2011 Location: Kansas Device: Kobo Libre	Ok, I have another question ... I am adding my whole library to my new Glo using Calibre ... but most of these books I have read. I LOVE the idea of the Glo being able to show finished/unread without me tagging the books ... I see that I can use the Glo and individually mark books as finished. But, is there any way to mark a whole bunch of books as finished? I don't need the stats ... I just want them to say "Finished" in the right hand column when my books are in the list view and I want that to carry over to the "Show:Unread" or "Show:Finished" sorting ... AND does Calibre change this info when I sideload new books? I know the new sideloaded books will be "unread", which is fine ... but will the previously sideloaded books change?

02-14-2014, 12:17 AM	#10
PeterT Grand Sorcerer Posts: 13,511 Karma: 78910202 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Check out davidfor's Kobo Utility Plugin for calibre.

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