Aura HD Yellow screen in the dark with frontlight on?

[jshzh]

I am relatively happy with the HD with Koreader which makes kobo almost as versatile as Pocketbook in terms of format support, pdf/djvu reading and dictionary support. However, I do see the quite noticeable yellow shade on the top park of the screen in the dark with the frontlight on. Approximately 1/3 to 1/2 of the screen is more yellowish. I heard so many people praise the lit screen but one or two also noticed that it is not that even. I don't have previous experience with frontlight, not even touch screen ereader. Maybe my expectation was too high.

[Uschiekid]

Originally Posted by jshzh

I am relatively happy with the HD with Koreader which makes kobo almost as versatile as Pocketbook in terms of format support, pdf/djvu reading and dictionary support. However, I do see the quite noticeable yellow shade on the top park of the screen in the dark with the frontlight on. Approximately 1/3 to 1/2 of the screen is more yellowish. I heard so many people praise the lit screen but one or two also noticed that it is not that even. I don't have previous experience with frontlight, not even touch screen ereader. Maybe my expectation was too high.

Some others have complained of this in other threads, and most people have agreed this is a defect and if it annoys you to try returning it and getting a replacement.
It may be wise to open the replacement in store and look for any defects such as pinpricks of brighter light or the same defect before accepting the new device as a replacement.

If replacing is difficult (such as distance to a store or needing to send back by post), then take into account whether it is something you find acceptable before going to the trouble.

Bottom line, it is not normal.

[jshzh]

Originally Posted by Uschiekid

Some others have complained of this in other threads, and most people have agreed this is a defect and if it annoys you to try returning it and getting a replacement.
It may be wise to open the replacement in store and look for any defects such as pinpricks of brighter light or the same defect before accepting the new device as a replacement.

If replacing is difficult (such as distance to a store or needing to send back by post), then take into account whether it is something you find acceptable before going to the trouble.

Bottom line, it is not normal.

Thanks, Uschiekid.
I just emailed Kobo company with two photos attached to my complaint. Hope they will solve the problem. Photo 1511 shows the brightness I usually use for reading in the dark. 1510 is 100% brightness. Not sure if the picture and a computer screen will show the yellow color. It becomes obvious and distracting after 20 seconds of reading when the eyes get used to the screen.

Edited: 7) Problem solved. Kobo service admitted the issue and will send a new device and a pre-paid mail bag.

[jshzh]

Here is the verdict