Kobo Getsatisfaction community discontinued

49Kat · 10-10-2013, 09:04 AM

I posted a question to their customer support 2 days ago and haven't heard back, so I went to the getsatisfaction site to see if anyone else had the same question and in case I needed to give the issue a little jog with an incident number, and this:

https://getsatisfaction.com/kobo

I am not on Twitter or Facebook, nor do I want to be. <sigh>. Well, I'm only using their app now anyway because I do buy their ebooks and what I'm reading with their apps can be sync'd.

This looks like a recent development, as when I view the archives, there are posts there from 3 days ago. Looking further, I see this happened as of Sept 30.

https://getsatisfaction.com/kobo/top...t_satisfaction

49Kat · 10-10-2013, 01:06 PM

I've just used the chat service to get a question answered. I would recommend it over sending an email question. The chat is a huge improvement to their customer service.

10-10-2013, 09:04 AM	#1
49Kat Fanatic Posts: 580 Karma: 1309104 Join Date: Oct 2011 Location: BC,Canada/NV, USA Device: iPad 9th Gen, iPhone 11, Paperwhite 10th Gen.	Kobo Getsatisfaction community discontinued I posted a question to their customer support 2 days ago and haven't heard back, so I went to the getsatisfaction site to see if anyone else had the same question and in case I needed to give the issue a little jog with an incident number, and this: https://getsatisfaction.com/kobo I am not on Twitter or Facebook, nor do I want to be. <sigh>. Well, I'm only using their app now anyway because I do buy their ebooks and what I'm reading with their apps can be sync'd. This looks like a recent development, as when I view the archives, there are posts there from 3 days ago. Looking further, I see this happened as of Sept 30. https://getsatisfaction.com/kobo/top...t_satisfaction Last edited by 49Kat; 10-10-2013 at 09:23 AM. Reason: Adding more info

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
PRS-350 350 Discontinued?	heimskringla	Sony Reader	30	04-22-2011 07:37 AM
PRS-950 Covers Discontinued?	jerryleejr	Sony Reader	10	02-09-2011 07:20 PM
PRS-950 ABT discontinued!!?	erasure25	Sony Reader	11	12-02-2010 07:07 PM
505 discontinued?	Britt52	Sony Reader	70	10-28-2009 08:30 PM
Discontinued bundle	Dr. Drib	Sony Reader	8	03-17-2007 02:36 PM

10-10-2013, 01:06 PM	#2
49Kat Fanatic Posts: 580 Karma: 1309104 Join Date: Oct 2011 Location: BC,Canada/NV, USA Device: iPad 9th Gen, iPhone 11, Paperwhite 10th Gen.	I've just used the chat service to get a question answered. I would recommend it over sending an email question. The chat is a huge improvement to their customer service.

Advert