Aura HD Anyone having SD card problems?

AnemicOak · 05-10-2013, 06:41 PM

I just tried two different cards in my Aura. The 4GB card asks me to format it FAT32 and try again. It already was FAT32, but I went ahead and did a quick format and got the same message. I then did a full format and still get the same message. The 8GB SanDisk card I tried isn't recognized at all. These cards work fine in the other devices I've used them in.

Anyone have any ideas? Wondering if this an issue with my device or something wider spread.

EDIT: Just tried the 16GB card out of my old Galaxy S phone and with that one it wants me to format too.

PeterT · 05-10-2013, 06:42 PM

Write protect tab on?

SD card fully inserted?

Have you tried a power off / power on sequence?

AnemicOak · 05-10-2013, 06:51 PM

Quote:

Originally Posted by PeterT

Write protect tab on?

SD card fully inserted?

Have you tried a power off / power on sequence?

There's a write protect tab on microSD's? (I was able to copy content onto them before putting into the reader)

Yes, inserted until it clicks and locks in place.

Power off then insert card then power on give the same results as mentioned above.

DNSB · 05-11-2013, 12:14 AM

Quote:

Originally Posted by AnemicOak

There's a write protect tab on microSD's? (I was able to copy content onto them before putting into the reader)

Yes, inserted until it clicks and locks in place.

Power off then insert card then power on give the same results as mentioned above.

You might want to check the SD Card Association formatter. They now have version 4.0 available.

https://www.sdcard.org/consumers/formatter/

It has fixed some issues with SD cards for others. I would recommend formatting the card outside the Kobo. Use a SD Card/USB adapter or card reader instead.

Regards,
David

AnemicOak · 05-11-2013, 12:43 AM

Thank you David, that seems to have worked. I formatted both my 4GB and 8GB cards with it and they both now work in my Aura.

SHunter101 · 05-11-2013, 10:48 AM

Quote:

Originally Posted by AnemicOak

I just tried two different cards in my Aura. The 4GB card asks me to format it FAT32 and try again. It already was FAT32, but I went ahead and did a quick format and got the same message. I then did a full format and still get the same message. The 8GB SanDisk card I tried isn't recognized at all. These cards work fine in the other devices I've used them in.

You think you have problems.

Try a 12 minute boot!! Yes, it takes my AuraHD (2 of them actually) 12 minutes to boot from a power off state. I am using a microSD card (various ones; Transcend 32 gig seems to be the best) with a lot of books (2800 books, most of these are reference books, I'm a scientist). The long boot times are crazy. I have the exact same "library on the KoboGlo and the PRS-950 and they both have a fast boot (couple of minutes). I had a feeling there was an issue, so I bought a second AuraHD (will return the first one) and this one, although indexed the library faster than the first AuraHD, has the same long 12 minute boot time. Any help would be appreciated. For now, I use sleep mode, but this drains the battery too fast.

Thanks,
SHunter101

taming · 05-11-2013, 08:57 PM

Shunter101--I am not a techie, and I have pointed your post to someone who is, but my experience that comes closest to this is when there is are books that Kobo can't process. The device tries and tries burning through huge amounts of time before giving up. The next time the device turns on it tries again.

I think I used microsoft debugger to see what book was causing my problem. I honestly don't remember. The only other way I know is to split the books in half and see if the first or second half loads like it should, and then use ever smaller % of the library to narrow it down to "the one".

davidfor · 05-11-2013, 10:03 PM

@Shunter101: As taming said, it could be books on the card that can't be processed properly. But, it might be how many books you have on the card.

Try taking the card out, restarting and seeing how long it takes. If it still takes 12 minutes, it is a problem with the device.

If it starts quickly, put the card in and see how long it takes to process the card. There are two steps in this. Firstly it sees the card and checks the state of the books against the internal database. Then it displays the black processing screen while adding new books to the database. The question is how long do each of these take? And, does the processing screen display at all.

geormes · 05-12-2013, 11:10 AM

I tried the working sd card from my Kobo Touch and it caused the Aura to freeze. Not just once but everytime I tried it. Only a reset from a paper clip brought it back. If the card was still in it would freeze again. It worked in my Touch and in my wife's Nook Simple Touch.

I bought a new card, formatted it, and in worked fine in the Aura. I suppose there could be something on the card the Aura objects to.

I thought about moving the files from the old sd to the new sd, but decided it wasn't worth the effort as I wanted to start reading on my new Aura.

05-10-2013, 06:41 PM	#1
AnemicOak Bookaholic Posts: 14,391 Karma: 54969924 Join Date: Oct 2007 Location: Minnesota Device: iPad Mini 4, AuraHD, iPhone XR +	Anyone having SD card problems? I just tried two different cards in my Aura. The 4GB card asks me to format it FAT32 and try again. It already was FAT32, but I went ahead and did a quick format and got the same message. I then did a full format and still get the same message. The 8GB SanDisk card I tried isn't recognized at all. These cards work fine in the other devices I've used them in. Anyone have any ideas? Wondering if this an issue with my device or something wider spread. EDIT: Just tried the 16GB card out of my old Galaxy S phone and with that one it wants me to format too. Last edited by AnemicOak; 05-10-2013 at 06:45 PM.

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05-10-2013, 06:42 PM	#2
PeterT Grand Sorcerer Posts: 13,282 Karma: 78869092 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Write protect tab on? SD card fully inserted? Have you tried a power off / power on sequence?

05-11-2013, 12:43 AM	#5
AnemicOak Bookaholic Posts: 14,391 Karma: 54969924 Join Date: Oct 2007 Location: Minnesota Device: iPad Mini 4, AuraHD, iPhone XR +	Thank you David, that seems to have worked. I formatted both my 4GB and 8GB cards with it and they both now work in my Aura.

05-11-2013, 08:57 PM	#7
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	Shunter101--I am not a techie, and I have pointed your post to someone who is, but my experience that comes closest to this is when there is are books that Kobo can't process. The device tries and tries burning through huge amounts of time before giving up. The next time the device turns on it tries again. I think I used microsoft debugger to see what book was causing my problem. I honestly don't remember. The only other way I know is to split the books in half and see if the first or second half loads like it should, and then use ever smaller % of the library to narrow it down to "the one".

05-11-2013, 10:03 PM	#8
davidfor Grand Sorcerer Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	@Shunter101: As taming said, it could be books on the card that can't be processed properly. But, it might be how many books you have on the card. Try taking the card out, restarting and seeing how long it takes. If it still takes 12 minutes, it is a problem with the device. If it starts quickly, put the card in and see how long it takes to process the card. There are two steps in this. Firstly it sees the card and checks the state of the books against the internal database. Then it displays the black processing screen while adding new books to the database. The question is how long do each of these take? And, does the processing screen display at all.

05-12-2013, 11:10 AM	#9
geormes Groupie Posts: 152 Karma: 216188 Join Date: Jul 2010 Device: Nook Classic, Kobo Touch, Nook Simple Touch, Kobo Aura	I tried the working sd card from my Kobo Touch and it caused the Aura to freeze. Not just once but everytime I tried it. Only a reset from a paper clip brought it back. If the card was still in it would freeze again. It worked in my Touch and in my wife's Nook Simple Touch. I bought a new card, formatted it, and in worked fine in the Aura. I suppose there could be something on the card the Aura objects to. I thought about moving the files from the old sd to the new sd, but decided it wasn't worth the effort as I wanted to start reading on my new Aura.

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