Kindle DX - computer cannot communicate with Kindle HD

Displacement · 05-07-2013, 04:56 PM

Hi locals, I've tried searching but have had no luck. I dropped my DX and now I'm having problems with it.

What's happening is when I plug my Kindle into my computer, it will recognize the device momentarily (windows will usually offer to repair the drive) and before I can interact with it the icon will disappear from My Computer. It still charges the device, albeit slowly, but I cannot put any new content on it. My Kindle is still reading what it has on it without issue, it's just a matter of time until I run out of books though!

Has anyone else had this problem? I have no interest in getting a new, smaller Kindle and would be happy to repair it if I knew what the problem was.

Thank you all in advance

Displacement · 05-08-2013, 12:56 PM

For the record, I've tried rebooting both, re-installing calibre, all USB ports, and 2 cables.

pidgeon92 · 05-08-2013, 11:23 PM

Sounds like you jacked up the USB port on the Kindle. I'd try it on a different computer, but I wouldn't have a lot of hope.

It's got 3G, so you can still email files to it.

05-07-2013, 04:56 PM	#1
Displacement Junior Member Posts: 2 Karma: 10 Join Date: May 2013 Device: Kindle DX	Kindle DX - computer cannot communicate with Kindle HD Hi locals, I've tried searching but have had no luck. I dropped my DX and now I'm having problems with it. What's happening is when I plug my Kindle into my computer, it will recognize the device momentarily (windows will usually offer to repair the drive) and before I can interact with it the icon will disappear from My Computer. It still charges the device, albeit slowly, but I cannot put any new content on it. My Kindle is still reading what it has on it without issue, it's just a matter of time until I run out of books though! Has anyone else had this problem? I have no interest in getting a new, smaller Kindle and would be happy to repair it if I knew what the problem was. Thank you all in advance

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05-08-2013, 12:56 PM	#2
Displacement Junior Member Posts: 2 Karma: 10 Join Date: May 2013 Device: Kindle DX	For the record, I've tried rebooting both, re-installing calibre, all USB ports, and 2 cables.

05-08-2013, 11:23 PM	#3
pidgeon92 Wizard Posts: 3,144 Karma: 8426142 Join Date: Jun 2008 Location: Chicago, IL Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD	Sounds like you jacked up the USB port on the Kindle. I'd try it on a different computer, but I wouldn't have a lot of hope. It's got 3G, so you can still email files to it.

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