K4's right forward page turn button not working

sneakyspider · 01-25-2013, 01:23 PM

On my Kindle 4, the right forward page turn button suddenly stopped working. Before it stopped working completely, I could restart it and it would work for awhile and then stop again. Now nothing makes it work. The other side is still fine, but since I am right handed it's a bit inconveniently placed for me. I was hoping someone here might have a solution to the problem.

Blossom · 01-25-2013, 01:33 PM

Try a factory reset and see if that fixes it.

sneakyspider · 01-25-2013, 01:39 PM

Sorry, I forgot to mention that. I have tried it, and it did nothing.

Blossom · 01-25-2013, 01:44 PM

Quote:

Originally Posted by sneakyspider

Sorry, I forgot to mention that. I have tried it, and it did nothing.

Then it's time to call Kindle Support for a replacement.

Koko · 01-25-2013, 01:45 PM

There could be some dirt under it, have you tried pushing hard? This was an issue with my previous kindle dx.

Kindle 4 dissamblement:
http://www.youtube.com/watch?v=pGYPtJX4ZeI

or try using some an air-can.

sneakyspider · 01-25-2013, 02:45 PM

Quote:

Originally Posted by Blossom

Then it's time to call Kindle Support for a replacement.

I tried that, but unfortunately it's out of warranty. They offered me a refurbished Kindle Touch at a discount, but it would've been cheaper just to buy a new Kindle 4.

sneakyspider · 01-25-2013, 02:53 PM

Quote:

Originally Posted by Koko

There could be some dirt under it, have you tried pushing hard? This was an issue with my previous kindle dx.

Kindle 4 dissamblement:
http://www.youtube.com/watch?v=pGYPtJX4ZeI

or try using some an air-can.

It worked! I pressed on it really hard, and blew air into the gap between the button and body of the Kindle and it's working fine now.

Have some karma.

01-25-2013, 01:23 PM	#1
sneakyspider Ereader Addicts Anonymous Posts: 329 Karma: 1071692 Join Date: Oct 2012 Location: USA, FL. Device: (2)KO2, PW7thGen., KT2, iPadMini1	K4's right forward page turn button not working On my Kindle 4, the right forward page turn button suddenly stopped working. Before it stopped working completely, I could restart it and it would work for awhile and then stop again. Now nothing makes it work. The other side is still fine, but since I am right handed it's a bit inconveniently placed for me. I was hoping someone here might have a solution to the problem.

01-25-2013, 01:45 PM	#5
Koko thinking thing Posts: 57 Karma: 29556 Join Date: Jul 2010 Device: xx	There could be some dirt under it, have you tried pushing hard? This was an issue with my previous kindle dx. Kindle 4 dissamblement: http://www.youtube.com/watch?v=pGYPtJX4ZeI or try using some an air-can. Last edited by Koko; 01-25-2013 at 01:57 PM.

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01-25-2013, 01:33 PM	#2
Blossom Treasure Seeker Posts: 18,708 Karma: 26026435 Join Date: Mar 2010 Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices	Try a factory reset and see if that fixes it.

01-25-2013, 01:39 PM	#3
sneakyspider Ereader Addicts Anonymous Posts: 329 Karma: 1071692 Join Date: Oct 2012 Location: USA, FL. Device: (2)KO2, PW7thGen., KT2, iPadMini1	Sorry, I forgot to mention that. I have tried it, and it did nothing.

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