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Old 01-14-2013, 08:32 PM   #1
stymiee
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Unable to download covers

I am currently unable to download covers. I attempted to do this with version .9.12 and version .9.13 and .9.14 have not corrected the issue. The error message is below.

Quote:
Starting job: Download metadata for 1 books
Job: "Download metadata for 1 books" failed with error:
Traceback (most recent call last):
File "site-packages\calibre\gui2\threaded_jobs.py", line 83, in start_work
File "site-packages\calibre\gui2\metadata\bulk_download.py", line 240, in download
Exception: Failed to download metadata. Original traceback:

Traceback (most recent call last):
File "site-packages\calibre\utils\ipc\simple_worker.py", line 210, in main
File "site-packages\calibre\ebooks\metadata\sources\worker.py ", line 52, in main
WindowsError: [Error 5] Access is denied: u'C:\\Users\\John\\AppData\\Local\\Temp\\calibre_0 .9.14_tmp_y8snta\\ztsyu1_metadata_bulk'


Called with args: ([34], u'C:\\Users\\John\\AppData\\Local\\Temp\\calibre_0 .9.14_tmp_y8snta\\jhrq76_metadata_bulk.log', <calibre.library.database2.LibraryDatabase2 object at 0x04A520D0>, True, True, None) {u'notifications': <Queue.Queue instance at 0x05403AF8>, u'abort': <threading._Event object at 0x073ADC10>, u'log': <calibre.utils.logging.GUILog object at 0x073ADCB0>}
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Old 01-14-2013, 08:36 PM   #2
DoctorOhh
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Moved the thread to general calibre forum. The development forum is not the place to ask general questions. Please read the "PLEASE READ BEFORE POSTING - The purpose of this subforum" sticky post from the top of the Development forum.

For those new to the forum at the top of all calibre forums are sticky posts with information on many frequently asked questions.
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Old 01-14-2013, 10:00 PM   #3
kovidgoyal
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Disable your antivirus.
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Old 01-15-2013, 08:06 PM   #4
stymiee
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I've disabled my anti-virus and my firewall and the results are the same. Fetching meta data works properly. It's just the book covers that fail.
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Old 01-15-2013, 10:16 PM   #5
kovidgoyal
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That is a permission denied error, something on your system is preventing calibre from accessing its temporary files. You need to figure out what that is. Run calibre as administrator, that usually short circuits these kinds of issues.
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Old 01-16-2013, 08:13 PM   #6
stymiee
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Running as an administrator does the trick. Thank you!
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