new member to ebook world

linda o keeffe · 02-06-2008, 04:22 PM

Hi all, a virgin reader of the digital format, and absolutely loving it. Problems though if anyone can help. I have the sony prs 505 ebook, which is great. Its the library thats giving me hell. Its simply gone and died on me. When I open it only half the page is visible and I cannot click on anything. I have also reinstalled it several times. As a non american purchaser I

have no real legal rights to get help from sony, any ideas.

AnemicOak · 02-06-2008, 04:57 PM

Maybe try unistalling and then delete the two folders listed below (paths are from XP, but should be similar in Vista) in case there is something being retained during the uninstall which is causing your problems. Then reinstall.

C:\Program Files\Sony\Reader
C:\Documents and Settings\{user name}\Local Settings\Application Data\Sony Corporation\eBook Library

I don't know if it'll do anything, it's just a thought.

MickeyC · 02-06-2008, 06:59 PM

Welcome to the Forum and good luck. I have a 505 and like it a lot and, fingers crossed, so far no problems

Ervserver · 02-07-2008, 11:29 AM

Hello linda o keeffe, hope you find a solution to your problem

02-06-2008, 04:22 PM	#1
linda o keeffe Junior Member Posts: 3 Karma: 10 Join Date: Feb 2008 Device: PRS-505	new member to ebook world Hi all, a virgin reader of the digital format, and absolutely loving it. Problems though if anyone can help. I have the sony prs 505 ebook, which is great. Its the library thats giving me hell. Its simply gone and died on me. When I open it only half the page is visible and I cannot click on anything. I have also reinstalled it several times. As a non american purchaser I have no real legal rights to get help from sony, any ideas.

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02-06-2008, 04:57 PM	#2
AnemicOak Bookaholic Posts: 14,391 Karma: 54969924 Join Date: Oct 2007 Location: Minnesota Device: iPad Mini 4, AuraHD, iPhone XR +	Maybe try unistalling and then delete the two folders listed below (paths are from XP, but should be similar in Vista) in case there is something being retained during the uninstall which is causing your problems. Then reinstall. C:\Program Files\Sony\Reader C:\Documents and Settings\{user name}\Local Settings\Application Data\Sony Corporation\eBook Library I don't know if it'll do anything, it's just a thought.

02-06-2008, 06:59 PM	#3
MickeyC Grand Sorcerer Posts: 16,731 Karma: 12185114 Join Date: Nov 2007 Location: Florida Device: iPhone 6 plus, Sony T1, iPad 3	Welcome to the Forum and good luck. I have a 505 and like it a lot and, fingers crossed, so far no problems

02-07-2008, 11:29 AM	#4
Ervserver Wizard Posts: 2,624 Karma: 1008294 Join Date: Dec 2007 Location: Iowa, USA Device: Nook Simple Touch	Hello linda o keeffe, hope you find a solution to your problem

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