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Old 10-23-2012, 10:45 PM   #1
garconcanadien1
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pocketbook 912 already broken after 1 month
Hi, I have a pocketbook reader 912 that has frozen on the last screen that I used. I am unable to make any buttons work on it, and when I plug in a usb cable, the machine does not respond. I've bought it for a month now. What should I do?
thank you,
GC
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Old 10-23-2012, 11:24 PM   #2
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Pictures? You may have broken the glass.
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Old 10-24-2012, 01:51 AM   #3
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Or the battery is simply complete empty. Broken glass is mormally visible by irregular patterns that don't change during page refresh.
Connect it for at least one whole night to either computer or USB wallcharger (1000mA min.). Wallcharger is the better solution because sometimes USB via computer doesn't charge althouh it should, and a complete depleted battery can take up to three hours of recharging before it shows any sign of life again.
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Old 10-24-2012, 04:50 AM   #4
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I second the previous suggestion. It happened once to me, after I totally depleted the battery (not a smart thing to do: it shortens battery life).
I also had one occurence of the device hanging completely, and not responding to USB connection. Removing and reinserting the battery solved the issue.
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Old 10-24-2012, 05:55 AM   #5
garconcanadien1
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can you teach me how to reinsert the battery on the device? I can't access my device for now and don't have the manual saved anywhere else =p thanks
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Old 10-24-2012, 02:55 PM   #6
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Quote:
Originally Posted by garconcanadien1 View Post
can you teach me how to reinsert the battery on the device? I can't access my device for now and don't have the manual saved anywhere else =p thanks
Slide down the backplate (a bit tricky, because it's a very tight fit) and then you see the battery, remove the screw and take it out. Leave it out and press the power button for at least 20 seconds before inserting battery back.
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Old 10-25-2012, 09:49 PM   #7
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here's a picture - no broken glass there.
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Old 10-26-2012, 11:43 PM   #8
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picture of device here:
http://imageshack.us/photo/my-images...025122139.jpg/
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Old 10-27-2012, 01:11 AM   #9
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That symbol in the top right of your screen looks like it might be the control lock symbol (a key inside a box). If so, then it means you probably set the lock by mistake, and most of the buttons won't work now. Just tap the power switch to enable and disable the lock.
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Old 10-27-2012, 08:39 AM   #10
garconcanadien1
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I have tried to tap the power button multiple times and it doesn't work anymore.
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Old 10-27-2012, 10:46 AM   #11
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Quote:
Originally Posted by rkomar View Post
That symbol in the top right of your screen looks like it might be the control lock symbol (a key inside a box). If so, then it means you probably set the lock by mistake, and most of the buttons won't work now. Just tap the power switch to enable and disable the lock.
I agree with rkomar that your device is locked, although the menu with the last open books etc should not show. Have you tried to reset the device (by depressing the reset button at the bottom of the device, next to the USB port)?
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Old 10-27-2012, 10:40 PM   #12
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ok its fixed - it all of a sudden accepted a usb charger and is back to lilfe
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