Mom gave me her reader

osmith · 10-01-2012, 08:21 PM

I have a Sony reader that I use often. My kids have started using it a ton too so my mother gave me hers which she doesn't use. When I connected it to my computer and tried to transfer a book from my library onto the "new" reader I got the message "This eBook cannot be transferred because the Reader is authorized to another user". Ho do I get past this? Do I need some sort of user information from my mother? Do I need to re-register it? Any help would be appreciated.

elcreative · 10-01-2012, 09:06 PM

Quote:

Originally Posted by osmith

I have a Sony reader that I use often. My kids have started using it a ton too so my mother gave me hers which she doesn't use. When I connected it to my computer and tried to transfer a book from my library onto the "new" reader I got the message "This eBook cannot be transferred because the Reader is authorized to another user". Ho do I get past this? Do I need some sort of user information from my mother? Do I need to re-register it? Any help would be appreciated.

Easiest is to get your mother to deauthorise then authorise it to your account... if you can't get it deauthorised then a factory reset will do the same thing and just authorise to your account...

AlexBell · 10-02-2012, 02:46 AM

Or you could google Apprentice Alf to learn ways of dealing with the DRM defilement which is causing the problem.

osmith · 10-02-2012, 08:37 PM

How does she deauthorize it and authorize it to my account? She's even less computer savvy than I am (and that's saying something)

Cdesja5 · 10-03-2012, 09:04 AM

Just do a factory reset and everything currently on the reader will be wiped including her registration. Then you can start from scratch as it you had bought a new unit....

osmith · 10-05-2012, 07:29 AM

Excellent. That worked. Thanks for your help!

10-01-2012, 08:21 PM	#1
osmith Junior Member Posts: 3 Karma: 10 Join Date: Oct 2012 Device: Sony	Mom gave me her reader I have a Sony reader that I use often. My kids have started using it a ton too so my mother gave me hers which she doesn't use. When I connected it to my computer and tried to transfer a book from my library onto the "new" reader I got the message "This eBook cannot be transferred because the Reader is authorized to another user". Ho do I get past this? Do I need some sort of user information from my mother? Do I need to re-register it? Any help would be appreciated.

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10-02-2012, 02:46 AM	#3
AlexBell Wizard Posts: 3,413 Karma: 13369310 Join Date: May 2008 Location: Launceston, Tasmania Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet	Or you could google Apprentice Alf to learn ways of dealing with the DRM defilement which is causing the problem.

10-02-2012, 08:37 PM	#4
osmith Junior Member Posts: 3 Karma: 10 Join Date: Oct 2012 Device: Sony	How does she deauthorize it and authorize it to my account? She's even less computer savvy than I am (and that's saying something)

10-03-2012, 09:04 AM	#5
Cdesja5 Wizard Posts: 1,117 Karma: 2094306 Join Date: Oct 2011 Location: Montreal, Canada Device: Lots and lots of electronic gadgets...	Just do a factory reset and everything currently on the reader will be wiped including her registration. Then you can start from scratch as it you had bought a new unit....

10-05-2012, 07:29 AM	#6
osmith Junior Member Posts: 3 Karma: 10 Join Date: Oct 2012 Device: Sony	Excellent. That worked. Thanks for your help!

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