Error message on Kobo Touch

spottap · 08-10-2012, 12:24 PM

I keep getting an error message when I try to send a book to my Kobo touch.
When I hit send to main memory I get an error communicating with device.

This is the error
(2, 'GetDiskFreeSpace', 'The system cannot find the file specified.')

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 83, in run
File "site-packages\calibre\gui2\device.py", line 478, in _upload_books
File "site-packages\calibre\devices\usbms\driver.py", line 256, in upload_books
File "site-packages\calibre\devices\usbms\device.py", line 1011, in _sanity_check
File "site-packages\calibre\devices\usbms\device.py", line 176, in free_space
File "site-packages\calibre\devices\usbms\device.py", line 133, in _windows_space
error: (2, 'GetDiskFreeSpace', 'The system cannot find the file specified.')

Can anyone tell me what is wrong. I have done a reset on my ereader and it is still doing this.
Thanks for any help

TheArtfulDodger · 08-10-2012, 01:20 PM

Hello:

I too have had an error message, but mine is from Calibre - it seems the software in my Kobo Touch is advanced past Calibre - as a result, Calibre will not let me do anything - it will not even show the contents. I hope there are plans to fix this soon! The software version is 1.9.17 (r37603, 3/16/12) - I have used the device with Calibre very recently!

Thank you

Regards,

Sparky

PeterT · 08-10-2012, 02:01 PM

@TheArtfulDodger; just do as the message says; either

with the Kobo attached click the arrow besides device and select Configure Device; then check the box Attempt to support newer firmware
with the Kobo not attached click the Preferences button, select Plugins in the Advanced section, expand the Device Interface Plugin selection, select the Kobo Reader Device interface line then hit the customize plugin button. Finally on that screen check the box Attempt to support newer firmware

As I've learnt recently this message will occur for ANY Kobo Device after a current version of Kobo Desktop has been used, regardless of the firmware level on the device.

lizvan · 10-09-2012, 09:18 AM

Peter,

I've gotten the same error message as spottap - went through your suggestion with Kobo not attached .. and 'attempt to support newer firmware' was already checked. Unchecked, restarted - no difference. Rechecked, restarted - no difference.

Any other suggestions?

PeterT · 10-09-2012, 09:26 AM

Can you post the exact messages you are getting? and of course what version of calibre.

lizvan · 10-09-2012, 09:29 AM

(2, 'GetDiskFreeSpace', 'The system cannot find the file specified.')

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 85, in run
File "site-packages\calibre\gui2\device.py", line 549, in _upload_books
File "site-packages\calibre\devices\kobo\driver.py", line 1651, in upload_books
File "site-packages\calibre\devices\usbms\driver.py", line 256, in upload_books
File "site-packages\calibre\devices\usbms\device.py", line 982, in _sanity_check
File "site-packages\calibre\devices\usbms\device.py", line 176, in free_space
File "site-packages\calibre\devices\usbms\device.py", line 133, in _windows_space
error: (2, 'GetDiskFreeSpace', 'The system cannot find the file specified.')

Calibre Version: 0.9.1

PeterT · 10-09-2012, 09:57 AM

Do you have any other USB devices plugged in at the same time?

Does the Kobo have a drive letter assigned to it in Windows Explorer?

lizvan · 10-09-2012, 10:27 AM

Nothing else is plugged in - I believe the drive letter is J .. ? Not sure on how to find out, though

PeterT · 10-09-2012, 10:46 AM

It should show in Windows Explorer.
Maybe try a scan disk in Windows Explorer too...

08-10-2012, 12:24 PM	#1
spottap Junior Member Posts: 3 Karma: 10 Join Date: Aug 2012 Device: Kobo touch	Error message on Kobo Touch I keep getting an error message when I try to send a book to my Kobo touch. When I hit send to main memory I get an error communicating with device. This is the error (2, 'GetDiskFreeSpace', 'The system cannot find the file specified.') Traceback (most recent call last): File "site-packages\calibre\gui2\device.py", line 83, in run File "site-packages\calibre\gui2\device.py", line 478, in _upload_books File "site-packages\calibre\devices\usbms\driver.py", line 256, in upload_books File "site-packages\calibre\devices\usbms\device.py", line 1011, in _sanity_check File "site-packages\calibre\devices\usbms\device.py", line 176, in free_space File "site-packages\calibre\devices\usbms\device.py", line 133, in _windows_space error: (2, 'GetDiskFreeSpace', 'The system cannot find the file specified.') Can anyone tell me what is wrong. I have done a reset on my ereader and it is still doing this. Thanks for any help

08-10-2012, 02:01 PM	#3
PeterT Grand Sorcerer Posts: 13,271 Karma: 78869092 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	@TheArtfulDodger; just do as the message says; either with the Kobo attached click the arrow besides device and select Configure Device; then check the box Attempt to support newer firmware with the Kobo not attached click the Preferences button, select Plugins in the Advanced section, expand the Device Interface Plugin selection, select the Kobo Reader Device interface line then hit the customize plugin button. Finally on that screen check the box Attempt to support newer firmware As I've learnt recently this message will occur for ANY Kobo Device after a current version of Kobo Desktop has been used, regardless of the firmware level on the device.

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08-10-2012, 01:20 PM	#2
TheArtfulDodger Zealot Posts: 144 Karma: 155110 Join Date: Nov 2010 Location: Ashford, Kent, England Device: Kobo Clara, Kobo Touch, Kindle, Nook Touch	Hello: I too have had an error message, but mine is from Calibre - it seems the software in my Kobo Touch is advanced past Calibre - as a result, Calibre will not let me do anything - it will not even show the contents. I hope there are plans to fix this soon! The software version is 1.9.17 (r37603, 3/16/12) - I have used the device with Calibre very recently! Thank you Regards, Sparky

10-09-2012, 09:18 AM	#4
lizvan Junior Member Posts: 3 Karma: 10 Join Date: Oct 2012 Device: Kobo Touch	Peter, I've gotten the same error message as spottap - went through your suggestion with Kobo not attached .. and 'attempt to support newer firmware' was already checked. Unchecked, restarted - no difference. Rechecked, restarted - no difference. Any other suggestions?

10-09-2012, 09:26 AM	#5
PeterT Grand Sorcerer Posts: 13,271 Karma: 78869092 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Can you post the exact messages you are getting? and of course what version of calibre.

10-09-2012, 09:29 AM	#6
lizvan Junior Member Posts: 3 Karma: 10 Join Date: Oct 2012 Device: Kobo Touch	(2, 'GetDiskFreeSpace', 'The system cannot find the file specified.') Traceback (most recent call last): File "site-packages\calibre\gui2\device.py", line 85, in run File "site-packages\calibre\gui2\device.py", line 549, in _upload_books File "site-packages\calibre\devices\kobo\driver.py", line 1651, in upload_books File "site-packages\calibre\devices\usbms\driver.py", line 256, in upload_books File "site-packages\calibre\devices\usbms\device.py", line 982, in _sanity_check File "site-packages\calibre\devices\usbms\device.py", line 176, in free_space File "site-packages\calibre\devices\usbms\device.py", line 133, in _windows_space error: (2, 'GetDiskFreeSpace', 'The system cannot find the file specified.') Calibre Version: 0.9.1

10-09-2012, 09:57 AM	#7
PeterT Grand Sorcerer Posts: 13,271 Karma: 78869092 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Do you have any other USB devices plugged in at the same time? Does the Kobo have a drive letter assigned to it in Windows Explorer?

10-09-2012, 10:27 AM	#8
lizvan Junior Member Posts: 3 Karma: 10 Join Date: Oct 2012 Device: Kobo Touch	Nothing else is plugged in - I believe the drive letter is J .. ? Not sure on how to find out, though

10-09-2012, 10:46 AM	#9
PeterT Grand Sorcerer Posts: 13,271 Karma: 78869092 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	It should show in Windows Explorer. Maybe try a scan disk in Windows Explorer too...

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