Can't pay to remove the ads?

DoctorTsu · 07-16-2012, 06:42 PM

I have a K4 NT, didn't buy it from amazon (costs ~US$ 300 to buy from their website to Brasil) and it came with ads.

I used the .assets method to remove them, and later on started using my own screensavers.

After the update to 4.1, however, the ads came back, and the .assets method doesn't work anymore. I decided to pay the extra cash to remove the ads, but under the "Manage You Devices", theres no "edit" button in the Special Offers Column.

I'm listed as Subscribed, but can't pay to remove the ads? I can only edit my Kindle's name from there (and Deregister).

Anyone ever had this happen before? I'd prefer to pay and remove the ads, but it seems that Amazon won't let me.

I hate the ads, but didn't want to try this to remove them. From what I understood, if I try that, future OTA updates would very likely brick my device, and I still wouldn't be able to use my own screensavers, is that correct?

Thanks for any help, I didn't know where to turn before finding the forum.

WT Sharpe · 07-16-2012, 09:26 PM

That's odd that on your "Manage your devices" Amazon page there's no "Edit" next to the word "Subscribed". You could try contacting them via this link:

https://www.amazon.com/gp/help/customer/contact-us

DoctorTsu · 07-16-2012, 11:56 PM

Just contacted them via live chat, apparently you can't unsubscribe if your registered address isn't from the US.

The attendant was extra-nice and removed it for me anyway, so I just saved some money!

geekmaster · 07-17-2012, 12:32 AM

Somebody else here (not from the USA) mentioned that amazon removed their ads for free because they could not pay to remove them using their amazon account.

twobob · 07-17-2012, 03:38 AM

Quote:

Originally Posted by DoctorTsu

Just contacted them via live chat, apparently you can't unsubscribe if your registered address isn't from the US.

The attendant was extra-nice and removed it for me anyway, so I just saved some money!

very wise

WT Sharpe · 07-17-2012, 07:41 AM

Quote:

Originally Posted by DoctorTsu

Just contacted them via live chat, apparently you can't unsubscribe if your registered address isn't from the US.

The attendant was extra-nice and removed it for me anyway, so I just saved some money!

Glad to hear it worked out for you. Bummer that they don't offer that service routinely for others outside the United States, though.

twobob · 07-18-2012, 07:13 AM

EDIT: Removed

sebarkh · 07-18-2012, 01:44 PM

Amazon removed the ads for free. I'm in Poland.
They said the ads are for American market only and they regulary do it for outside US users.

07-16-2012, 06:42 PM	#1
DoctorTsu Junior Member Posts: 2 Karma: 72 Join Date: Jul 2012 Device: 4 NT SO	Can't pay to remove the ads? I have a K4 NT, didn't buy it from amazon (costs ~US$ 300 to buy from their website to Brasil) and it came with ads. I used the .assets method to remove them, and later on started using my own screensavers. After the update to 4.1, however, the ads came back, and the .assets method doesn't work anymore. I decided to pay the extra cash to remove the ads, but under the "Manage You Devices", theres no "edit" button in the Special Offers Column. I'm listed as Subscribed, but can't pay to remove the ads? I can only edit my Kindle's name from there (and Deregister). Anyone ever had this happen before? I'd prefer to pay and remove the ads, but it seems that Amazon won't let me. I hate the ads, but didn't want to try this to remove them. From what I understood, if I try that, future OTA updates would very likely brick my device, and I still wouldn't be able to use my own screensavers, is that correct? Thanks for any help, I didn't know where to turn before finding the forum.

07-18-2012, 07:13 AM	#7
twobob ( ͡° ͜ʖ ͡°){ʇlnɐɟ ƃǝs}Týr Posts: 6,586 Karma: 6299991 Join Date: Jun 2012 Location: uti gratia usura (Yao ying da ying; Mo ying da yieng) Device: PW-WIFI\|K5-3G+WIFI\| K4\|K3-3G\|DXG\|K2\| Rooted Nook Touch	EDIT: Removed Last edited by twobob; 07-18-2012 at 07:58 AM. Reason: I stated the blindingly obvious

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07-16-2012, 09:26 PM	#2
WT Sharpe Bah, humbug! Posts: 39,072 Karma: 157049943 Join Date: Jun 2009 Location: Chesapeake, VA, USA Device: Kindle Oasis, iPad Pro, & a Samsung Galaxy S9.	That's odd that on your "Manage your devices" Amazon page there's no "Edit" next to the word "Subscribed". You could try contacting them via this link: https://www.amazon.com/gp/help/customer/contact-us

07-16-2012, 11:56 PM	#3
DoctorTsu Junior Member Posts: 2 Karma: 72 Join Date: Jul 2012 Device: 4 NT SO	Just contacted them via live chat, apparently you can't unsubscribe if your registered address isn't from the US. The attendant was extra-nice and removed it for me anyway, so I just saved some money!

07-17-2012, 12:32 AM	#4
geekmaster Carpe diem, c'est la vie. Posts: 6,433 Karma: 10773668 Join Date: Nov 2011 Location: Multiverse 6627A Device: K1 to PW3	Somebody else here (not from the USA) mentioned that amazon removed their ads for free because they could not pay to remove them using their amazon account.

07-18-2012, 01:44 PM	#8
sebarkh Member Posts: 17 Karma: 10 Join Date: Jan 2012 Device: Kindle Paperwhite	Amazon removed the ads for free. I'm in Poland. They said the ads are for American market only and they regulary do it for outside US users.

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