kobo vox account access

JhamishW · 07-15-2012, 03:44 PM

purchased a kobo vox june 25/12 - am unable to access my account...cannot buy books or do anything....have emailed the "experts" but to no avail...no reply thus far...for the first few days all seemed okay..then I get this "UH OH" tech error when I go to log into my account...any thots...so far the Kobo Vox is a poor investment ....would not recommend it....tried logging into my account on my computer and with the Vox...neither works...

BWinmill · 07-15-2012, 04:04 PM

One thing you can do is describe the problem, because there may be people in these forums who can help.

Until then, your Vox is useful for plenty. It accepts non-DRM ePubs from third parties. You can install a reader like Aldiko to read DRM ePubs (including those from Kobo). Throw on a PDF reader, and it will work nicely for that. If you're really frustrated with Kobo, lash out at them by installing the Kindle reader!

(If you can't get past the registration process to do that stuff, just create a temporary account until your problem is resolved.)

Finally, one piece of advice: asking questions will accomplish more than venting.

JhamishW · 07-15-2012, 06:11 PM

thanks for the advice....never thot of the temp account idea...

paulsalter · 07-16-2012, 04:56 AM

Unsure how this is a Vox issue if you cannot log into the website either, sounds like an issue with your account

If the Vox worked initially and then suddenly didnt, perhaps you have another issue with your Vox, once it's set up and signed in, you shouldnt have to do this again

From the above, you need to get your account sorted out first, possibly password recovery?

07-15-2012, 03:44 PM	#1
JhamishW Member Posts: 12 Karma: 10 Join Date: Jul 2012 Device: kobo vox	kobo vox account access purchased a kobo vox june 25/12 - am unable to access my account...cannot buy books or do anything....have emailed the "experts" but to no avail...no reply thus far...for the first few days all seemed okay..then I get this "UH OH" tech error when I go to log into my account...any thots...so far the Kobo Vox is a poor investment ....would not recommend it....tried logging into my account on my computer and with the Vox...neither works...

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Unable to view "Just for Kobo Vox" content on Kobo Vox	scrapking	Kobo Tablets	5	02-24-2012 08:57 PM
Same Kobo account on both Vox + Playbook	merrypt	Introduce Yourself	4	01-02-2012 08:11 AM
Kobo account on laptop and Vox	49Kat	Kobo Tablets	23	12-12-2011 05:38 PM
Android What's your preferred way to access a gmail account on the edge?	sarah11918	enTourage Archive	6	09-04-2010 01:24 PM
Kobo Firmware Access and Early Access Program	PeterT	Kobo Reader	115	08-09-2010 08:06 PM

07-15-2012, 04:04 PM	#2
BWinmill Nameless Being	One thing you can do is describe the problem, because there may be people in these forums who can help. Until then, your Vox is useful for plenty. It accepts non-DRM ePubs from third parties. You can install a reader like Aldiko to read DRM ePubs (including those from Kobo). Throw on a PDF reader, and it will work nicely for that. If you're really frustrated with Kobo, lash out at them by installing the Kindle reader! (If you can't get past the registration process to do that stuff, just create a temporary account until your problem is resolved.) Finally, one piece of advice: asking questions will accomplish more than venting.

07-15-2012, 06:11 PM	#3
JhamishW Member Posts: 12 Karma: 10 Join Date: Jul 2012 Device: kobo vox	thanks for the advice....never thot of the temp account idea...

07-16-2012, 04:56 AM	#4
paulsalter Fanatic Posts: 579 Karma: 3243761 Join Date: Nov 2011 Location: UK Device: Kindle Fire HD8	Unsure how this is a Vox issue if you cannot log into the website either, sounds like an issue with your account If the Vox worked initially and then suddenly didnt, perhaps you have another issue with your Vox, once it's set up and signed in, you shouldnt have to do this again From the above, you need to get your account sorted out first, possibly password recovery?

Advert