Calibre won't run

[tonyrow]

After installing Calibre I try to run it and screen comes up --
Python function terminated unexpectedly ( 5, 'Create File', 'Access is denied.') (Error Code 1) -- I have tried uninstalling and reinstalling to no effect. After uninstalling the folder Calibre2 has gone.
I am running Windows7 and MS Office with Firefox and NOD32 AV.

I love books and would really like to have this program.

[kovidgoyal]

http://manual.calibre-ebook.com/faq....ing-on-windows

[tonyrow]

Thanks Kovid Tried all those things, same result. Then debug -g and got this >>

Tracebak <most recent call last>:
File "site.py", line 132, in main
File "site.py", line 108, in run_entry_point
File "site.py", line 50, in load_module
File "site-packages\calibre\__init__.py", line 21, in <module>
File "site.py", line 50, in load_module
File "site-packages\calibre\startup.py", line 65, in <module>
File "site-packages\calibre\utils\localization.py" line 70 in set_translators
File "site-packages\calibre\utils\localization.py" line 27, in get _lang
File "site.py", line 50, in load_module
File "site-packages\calibre\utils\config_base.py", line 430, in <module>
File "site-packages\calibre\utils\config_base.py", line 349, in __getitem
File "site-packages\calibre\utils\config_base.py", line 359, in get
File "site-packages\calibre\utils\config_base.py", line 346, in refresh
File "site-packages\calibre\utils\config_base.py", line 273, in parse
File "site-packages\calibre\utils\lock.py", line 113, in __enter__
File "site-packages\calibre\utils\lock.py", line 32, in __init__pywintypes.error:
(5, 'Createfile', 'Access is denied.')
C:\Program Files\Calibre2\pylib.zip\calibre\ptempfile.py:27: RuntimeWarning:
Parent module 'Calibre' not found while handling absolute import

Hope this makes sense to you.

[kovidgoyal]

That indicates your computer is not allowing calibre to lock a config file, probably because the permissions on the config directory are wrong. Look for the file global.py on your computer and fix the permissions of the folder that contains it. or set the CALIBRE_CONFIG_DIRECTORY environment variable to some directory with correct permissions and reboot your computer.

[tonyrow]

Thanks Kovid all working now.
I could not find the file global.py so set the environment variable as suggested and installed ok.