|04-29-2012, 06:22 AM||#1|
Join Date: Apr 2012
Location: UK here & there
Device: Ex-Kobo Touch-Nook Simple Touch-Kobo Mini-Retina Mini
DRM download error
I am relatively new to eBooks, and chose a Kobo Touch mainly so I could download public library books for free. (cheapskate)
I understand the reason for DRM and as I am not into piracy don't mind downloading them...................when they work !
All the library books I have downloaded have done so without problem. Unfortunately the same cannot be said for the few I have paid for !
Twice now I have gone through the payment procedure for an ePub DRM ebook, then tried to download it to my copy of ADE and all I got is an error message.
The first time I tried 2 different retrailers with the same result, and had to push to get my money back each time.
After reading Adobe's forum I found out that the problem apparently is on the Server either of the retailer or the wholesailer.
In the case of the 1st ebook there is a common wholesailer, hence the reason for the same error message both times.
I doubt that either retailer will bring the matter to the attention of the wholesailer so it will probably never get fixed.
Even if it does, how do I know without buying it again and trying to download again !!!
In the case of the 1st ebook I contacted the publisher explaining the problem to them and asking where I could download from. They said to download it from their own eBook website as they made a decision NOT to add DRM to their eBook downloads !!
I thought DRM was added to eBooks by order of the publishers ? Seems strange then that the retailers have it added but not the publisher ?
Have other people had problems with Server error messages on ADE when trying to download, or did I just pick the 2 wrong eBooks ?
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