Internet on Kindle

Foxydemon · 04-09-2012, 10:38 AM

I can't get the internet on my Kindle at home. My mother can get her Kindle to work so I don't understand what t he problem is. Can anyone help me out? It only happens at my house

Shack70 · 04-09-2012, 10:55 AM

What model Kindle?

Foxydemon · 04-09-2012, 12:59 PM

The one that is $75 it was working before but for some reason it doesn't want to work anymore. It works just fine at other places but not at home. And the password is the same and my sister can use her laptop no problem. I don't understand what's wrong with it. Please help me!

susan_cassidy · 04-09-2012, 01:06 PM

Try a reset.

HarryT · 04-09-2012, 01:07 PM

Tell the Kindle to "forget" the WiFi network, then re-add it. The most likely explanation is that you've entered the encryption key incorrectly.

Foxydemon · 04-09-2012, 01:10 PM

It has forgotten the password
I also reset the Kindle alot too

Shack70 · 04-09-2012, 01:13 PM

Make sure WiFi is turned on and if it is can you see the wireless netowork? Try rebooting the Kindle (hold the power switch)

Foxydemon · 04-09-2012, 01:14 PM

I did both of those I'm not stupid
I need new idea's that might fix the problem

HarryT · 04-09-2012, 01:24 PM

Look at it logically. Either the Kindle is not connecting to the WiFi network or it's not getting through to the Internet.

Start with step #1. Do you see the "WiFi" symbol at the top right of the page when you show the menu bar? Ie, is the Kindle connecting to the WiFi network?

Shack70 · 04-09-2012, 01:25 PM

I never said you were stupid, have a good day and good luck

Foxydemon · 04-09-2012, 01:25 PM

It shows and I have almost full bars when I try to connect so that is not the problem

HarryT · 04-09-2012, 01:36 PM

Ok, so it's connecting to WiFi. In that case it sounds as if it's being blocked by the settings on your router. That's not a Kindle issue; it's your router settings that need to be changed.

Foxydemon · 04-09-2012, 02:07 PM

But I'm the only one having problems with my Kindle internet

Foxydemon · 04-10-2012, 10:51 AM

My mother owns an Kindle and she is having no problems with it. But I can't get the internet to work for my Kindle. I don't understand the problem and I can't fix it on my own

DiapDealer · 04-10-2012, 10:58 AM

Are you saying you've already done:
Home->Menu->Settings->Menu->Restart?

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04-09-2012, 10:38 AM	#1
Foxydemon Enthusiast Posts: 39 Karma: 10 Join Date: Mar 2012 Location: Minnesota Device: Kindle, PS2, Xbox 360, Sony, N64, PSP, DS light	Internet on Kindle I can't get the internet on my Kindle at home. My mother can get her Kindle to work so I don't understand what t he problem is. Can anyone help me out? It only happens at my house

04-09-2012, 10:55 AM	#2
Shack70 Guru Posts: 777 Karma: 1043626 Join Date: Dec 2010 Location: York, Pa Device: Kindle Paperwhite 11th Generation	What model Kindle?

04-09-2012, 12:59 PM	#3
Foxydemon Enthusiast Posts: 39 Karma: 10 Join Date: Mar 2012 Location: Minnesota Device: Kindle, PS2, Xbox 360, Sony, N64, PSP, DS light	The one that is $75 it was working before but for some reason it doesn't want to work anymore. It works just fine at other places but not at home. And the password is the same and my sister can use her laptop no problem. I don't understand what's wrong with it. Please help me!

04-09-2012, 01:06 PM	#4
susan_cassidy Wizard Posts: 2,251 Karma: 3720310 Join Date: Jan 2009 Location: USA Device: Kindle, iPad (not used much for reading)	Try a reset.

04-09-2012, 01:07 PM	#5
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Tell the Kindle to "forget" the WiFi network, then re-add it. The most likely explanation is that you've entered the encryption key incorrectly.

04-09-2012, 01:10 PM	#6
Foxydemon Enthusiast Posts: 39 Karma: 10 Join Date: Mar 2012 Location: Minnesota Device: Kindle, PS2, Xbox 360, Sony, N64, PSP, DS light	It has forgotten the password I also reset the Kindle alot too

04-09-2012, 01:13 PM	#7
Shack70 Guru Posts: 777 Karma: 1043626 Join Date: Dec 2010 Location: York, Pa Device: Kindle Paperwhite 11th Generation	Make sure WiFi is turned on and if it is can you see the wireless netowork? Try rebooting the Kindle (hold the power switch)

04-09-2012, 01:14 PM	#8
Foxydemon Enthusiast Posts: 39 Karma: 10 Join Date: Mar 2012 Location: Minnesota Device: Kindle, PS2, Xbox 360, Sony, N64, PSP, DS light	I did both of those I'm not stupid I need new idea's that might fix the problem

04-09-2012, 01:24 PM	#9
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Look at it logically. Either the Kindle is not connecting to the WiFi network or it's not getting through to the Internet. Start with step #1. Do you see the "WiFi" symbol at the top right of the page when you show the menu bar? Ie, is the Kindle connecting to the WiFi network?

04-09-2012, 01:25 PM	#10
Shack70 Guru Posts: 777 Karma: 1043626 Join Date: Dec 2010 Location: York, Pa Device: Kindle Paperwhite 11th Generation	I never said you were stupid, have a good day and good luck

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04-09-2012, 01:36 PM	#12
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Ok, so it's connecting to WiFi. In that case it sounds as if it's being blocked by the settings on your router. That's not a Kindle issue; it's your router settings that need to be changed.

04-09-2012, 02:07 PM	#13
Foxydemon Enthusiast Posts: 39 Karma: 10 Join Date: Mar 2012 Location: Minnesota Device: Kindle, PS2, Xbox 360, Sony, N64, PSP, DS light	But I'm the only one having problems with my Kindle internet

04-10-2012, 10:51 AM	#14
Foxydemon Enthusiast Posts: 39 Karma: 10 Join Date: Mar 2012 Location: Minnesota Device: Kindle, PS2, Xbox 360, Sony, N64, PSP, DS light	My mother owns an Kindle and she is having no problems with it. But I can't get the internet to work for my Kindle. I don't understand the problem and I can't fix it on my own

04-10-2012, 10:58 AM	#15
DiapDealer Grand Sorcerer Posts: 28,358 Karma: 203720150 Join Date: Jan 2010 Device: Nexus 7, Kindle Fire HD	Are you saying you've already done: Home->Menu->Settings->Menu->Restart?