04-08-2012, 07:42 PM | #1 |
Enthusiast
Posts: 47
Karma: 1068314
Join Date: Mar 2011
Device: binatone ReadMe, Kobo Touch, Scroll Extreme 2
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Calibre/KT Connection Problem
Hi. I've just got this error come up when trying to connect my Kobo Touch to Calibre -
Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'J:\\driveinfo.calibre' Traceback (most recent call last): File "site-packages\calibre\gui2\device.py", line 82, in run File "site-packages\calibre\gui2\device.py", line 319, in _get_device_information File "site-packages\calibre\devices\usbms\driver.py", line 107, in get_device_information IOError: Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'J:\\driveinfo.calibre' But when using the Calibre Debug Detection app it reports - Looking for devices... u'usb\\vid_2237&pid_4163&rev_0326' Detected possible device KOBO Devices possibly connected: Kobo Reader Device Interface, Trying to open Kobo Reader Device Interface ... OK Main memory: 'J:\\' Total space: (1469030400, 0, 0) I've reset the Kobo to factory defaults, and tried different usb cables and slots on the pc but still no joy. As i recently upgraded to Calibre V1.8.46 i thought it might be that, but i had deleted my back-up of V1.8.45 prior to installing the update, and now cannot find that version to re-download and compare it to V1.8.46. I don't know if it's the Kobo, Calibre, or my system playing up. Has this occured with anyone else or could some kind person provide a link to V1.8.45 so i can test please. Regards Saiyuki |
04-08-2012, 07:57 PM | #2 |
Enthusiast
Posts: 47
Karma: 1068314
Join Date: Mar 2011
Device: binatone ReadMe, Kobo Touch, Scroll Extreme 2
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Just an update. I have the same problem and error message when i tried my Samsung phone.
Regards saiyuki |
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04-08-2012, 11:14 PM | #3 |
creator of calibre
Posts: 44,339
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Location: Mumbai, India
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04-09-2012, 03:44 AM | #4 |
Enthusiast
Posts: 47
Karma: 1068314
Join Date: Mar 2011
Device: binatone ReadMe, Kobo Touch, Scroll Extreme 2
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Thanks for the link.
Regards Saiyuki |
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