Adobe Digital Editions license error

Atagahi · 03-20-2012, 06:56 PM

I recently got a different computer and today I ran into a problem today with Adobe Digital Editions when I tried to download a pdf book I had just bought. I made a mistake by authorizing my computer and when I tried to get access to the book I had just bought I got this message:

Error getting license
License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

I get this message not only with that book but every book I have in my ADE file.

Several of my books can only be opened with ADE and some I haven't even put on my reader yet. I know I made the mistake of activating my computer at the wrong time but does anyone know how to fix this?

beespeckled · 03-21-2012, 03:24 AM

Quick thoughts: did you use your same adobe i.d. when setting up ADE authorisation on the new computer?

Also, do you have the correct time zone set for the new computer? That caused me problems with ADE on my dd's tablet. we had the right time but somehow didn't have the tablet set for the right timezone.

hope all will get straightened out soon.

03-20-2012, 06:56 PM	#1
Atagahi Enthusiast Posts: 28 Karma: 10 Join Date: Jul 2009 Device: sony 505	Adobe Digital Editions license error I recently got a different computer and today I ran into a problem today with Adobe Digital Editions when I tried to download a pdf book I had just bought. I made a mistake by authorizing my computer and when I tried to get access to the book I had just bought I got this message: Error getting license License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER I get this message not only with that book but every book I have in my ADE file. Several of my books can only be opened with ADE and some I haven't even put on my reader yet. I know I made the mistake of activating my computer at the wrong time but does anyone know how to fix this?

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03-21-2012, 03:24 AM	#2
beespeckled Groupie Posts: 162 Karma: 80874 Join Date: Apr 2010 Location: Pacific NW USA Device: KOBO Aura One; Kindle Oasis 3, KOBO Libra Colour	Quick thoughts: did you use your same adobe i.d. when setting up ADE authorisation on the new computer? Also, do you have the correct time zone set for the new computer? That caused me problems with ADE on my dd's tablet. we had the right time but somehow didn't have the tablet set for the right timezone. hope all will get straightened out soon.

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