PRS-300 Broken screen?

jehane · 01-31-2012, 08:21 AM

I may have a broken screen.

The problem area to the right doesn't change whether the device is on/off/recharging. Oddly, it happened while I was reading (sitting indoors in a comfy chair). All was good, then I turned the page and this appeared. I thought it was a problem with the book, so I went back a page but no luck. I tried a power down and a hard reset with no success. I've had it for about 18 months without any problems and take good care of it. I hold out a very slim hope that it is a firmware problem but I have an awful feeling it's hardware. ::sob!:: And the worst thing is that the earliest I could even try and return this or get a new one will be mid-April, more likely May.

pidgeon92 · 01-31-2012, 12:54 PM

That is a hardware problem, though I don't think the screen is broken. Probably the screen controller is malfunctioning. Sorry.

jehane · 02-10-2012, 06:58 AM

Thanks pidgeon. Looks like I'll be in the market for new device when I get back to civilisation.

01-31-2012, 08:21 AM	#1
jehane Book addict Posts: 441 Karma: 2650464 Join Date: Jun 2010 Location: Antarctica/Australia/Ohio Device: Sony PRS-300/T1/Asus TF101	Broken screen? I may have a broken screen. The problem area to the right doesn't change whether the device is on/off/recharging. Oddly, it happened while I was reading (sitting indoors in a comfy chair). All was good, then I turned the page and this appeared. I thought it was a problem with the book, so I went back a page but no luck. I tried a power down and a hard reset with no success. I've had it for about 18 months without any problems and take good care of it. I hold out a very slim hope that it is a firmware problem but I have an awful feeling it's hardware. ::sob!:: And the worst thing is that the earliest I could even try and return this or get a new one will be mid-April, more likely May. Last edited by jehane; 01-31-2012 at 08:30 AM.

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01-31-2012, 12:54 PM	#2
pidgeon92 Wizard Posts: 3,144 Karma: 8426142 Join Date: Jun 2008 Location: Chicago, IL Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD	That is a hardware problem, though I don't think the screen is broken. Probably the screen controller is malfunctioning. Sorry.

02-10-2012, 06:58 AM	#3
jehane Book addict Posts: 441 Karma: 2650464 Join Date: Jun 2010 Location: Antarctica/Australia/Ohio Device: Sony PRS-300/T1/Asus TF101	Thanks pidgeon. Looks like I'll be in the market for new device when I get back to civilisation.

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