Apps Won't Install

deannah · 12-06-2011, 04:26 PM

A new problem today and I did a search without results. I am not getting any message about space, it just does not download the app purchased or even the free one today. It states it is retrieving the app but stops at the screen where it says installing (which is a very light grey.)

Has happened twice now today with the free Drawing Pad and the purchased Startup Manager. Wireless is on and working as I installed the Drawing Pad on another KF with no problem. Any suggestions why this could be happening on just the one?

I do have quite a few apps on the problem KF, but still lots of space left and again, not getting any messages at all. TIA.

janicew · 12-06-2011, 04:59 PM

I'm far from good at answering these questions compared to others, but a basic question first that someone else is bound to ask....

Did you restart your Kindle Fire and try again?
Any other apps running that might be interfering?

deannah · 12-06-2011, 05:44 PM

Thanks janicew, yes, did several restarts and have looked for any conflicts, but not any I can see. I did download a couple of books and a CNN mobile app which worked fine. It seems to be stuff from the "app" store that have the problem. Thanks.

Blossom · 12-06-2011, 08:25 PM

Sounds like an Amazon server issue. Try again later. If you still have the issue there is an preinstalled installer app that you can try to clear data.

deannah · 12-06-2011, 08:34 PM

Thanks Blossom. I don't believe it was Amazon servers because a download from the store worked perfectly on another KF. I think it was data that was the problem. I did the gear thing up top, plus more button and entered the applications area. Here I used ALL APPS, (not just running), found the store app and cleared the cache and the data. Got warnings, but went ahead. It seems to have fixed the problem.

I had uninstalled several apps I had recently downloaded in case one of them might have been the culprit and then couldn't re-install them either. Was about ready to do a hard reset, but glad I persevered. Seems all is well now. Thanks for all the suggestions.

Blossom · 12-06-2011, 11:57 PM

Quote:

Originally Posted by deannah

Thanks Blossom. I don't believe it was Amazon servers because a download from the store worked perfectly on another KF. I think it was data that was the problem. I did the gear thing up top, plus more button and entered the applications area. Here I used ALL APPS, (not just running), found the store app and cleared the cache and the data. Got warnings, but went ahead. It seems to have fixed the problem.

I had uninstalled several apps I had recently downloaded in case one of them might have been the culprit and then couldn't re-install them either. Was about ready to do a hard reset, but glad I persevered. Seems all is well now. Thanks for all the suggestions.

Ah it sounds like the app store app was the problem. It must of got a corrupted download which could of been a server issue or bad install file it's hard to know but Happy you found a solution for it.

Andy_T · 12-07-2011, 10:01 AM

I had the same issue last week, did a factory reset and it was fine again.

At some point, no installation was possible, I only got that "moving bar" indicating progress. Regardless of whether the application was from the appstore or sideloaded via an .apk file. Somthing hung up.

Best regards,
Andy

glo dix · 01-08-2012, 10:50 AM

How do I get onto android market? What apps am I able to install? Am I able to install games, it says I need an android phone or the screen is too small. Can anyone help!

salsaguy · 01-08-2012, 08:22 PM

Glo dix
You cant unless u jailbreak/root the fire

What you can do is sideload apps from other app sources

Read here
https://www.mobileread.com/forums/sho...d.php?t=157358

12-06-2011, 04:26 PM	#1
deannah Connoisseur Posts: 77 Karma: 14 Join Date: Nov 2011 Location: Idaho USA Device: KK, KT, KFire, KFire HD, KPaperwhite	Apps Won't Install A new problem today and I did a search without results. I am not getting any message about space, it just does not download the app purchased or even the free one today. It states it is retrieving the app but stops at the screen where it says installing (which is a very light grey.) Has happened twice now today with the free Drawing Pad and the purchased Startup Manager. Wireless is on and working as I installed the Drawing Pad on another KF with no problem. Any suggestions why this could be happening on just the one? I do have quite a few apps on the problem KF, but still lots of space left and again, not getting any messages at all. TIA.

01-08-2012, 08:22 PM	#9
salsaguy Addict Posts: 381 Karma: 30500 Join Date: Dec 2011 Device: Kindle Fire (1st Gen), Kindle Touch, KFHD 8.9 No Ads	Glo dix You cant unless u jailbreak/root the fire What you can do is sideload apps from other app sources Read here https://www.mobileread.com/forums/sho...d.php?t=157358 Last edited by salsaguy; 01-08-2012 at 08:22 PM. Reason: typeo

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Any way to install apps from Android Market?	davidkettle	Kobo Tablets	18	11-07-2011 12:34 AM
prst1 flash to install apps	jumbo125	Sony Reader	5	11-04-2011 04:27 PM
Can I install Android Apps on it	Nader Dreta	enTourage Archive	7	05-18-2011 06:18 PM
Classic How can I install apps to Softroot?	MangaEbooker	Nook Developer's Corner	6	08-19-2010 07:22 AM
iLiad What is the best way to install user apps -- your opinions here	Antartica	iRex Developer's Corner	32	11-15-2006 01:06 PM

12-06-2011, 04:59 PM	#2
janicew Enthusiast Posts: 42 Karma: 12 Join Date: Nov 2011 Location: Midwest Device: Kindle Keyboard, Kindle Fire	I'm far from good at answering these questions compared to others, but a basic question first that someone else is bound to ask.... Did you restart your Kindle Fire and try again? Any other apps running that might be interfering?

12-06-2011, 05:44 PM	#3
deannah Connoisseur Posts: 77 Karma: 14 Join Date: Nov 2011 Location: Idaho USA Device: KK, KT, KFire, KFire HD, KPaperwhite	Thanks janicew, yes, did several restarts and have looked for any conflicts, but not any I can see. I did download a couple of books and a CNN mobile app which worked fine. It seems to be stuff from the "app" store that have the problem. Thanks.

12-06-2011, 08:25 PM	#4
Blossom Treasure Seeker Posts: 18,708 Karma: 26026435 Join Date: Mar 2010 Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices	Sounds like an Amazon server issue. Try again later. If you still have the issue there is an preinstalled installer app that you can try to clear data.

12-06-2011, 08:34 PM	#5
deannah Connoisseur Posts: 77 Karma: 14 Join Date: Nov 2011 Location: Idaho USA Device: KK, KT, KFire, KFire HD, KPaperwhite	Thanks Blossom. I don't believe it was Amazon servers because a download from the store worked perfectly on another KF. I think it was data that was the problem. I did the gear thing up top, plus more button and entered the applications area. Here I used ALL APPS, (not just running), found the store app and cleared the cache and the data. Got warnings, but went ahead. It seems to have fixed the problem. I had uninstalled several apps I had recently downloaded in case one of them might have been the culprit and then couldn't re-install them either. Was about ready to do a hard reset, but glad I persevered. Seems all is well now. Thanks for all the suggestions.

12-07-2011, 10:01 AM	#7
Andy_T Evangelist Posts: 431 Karma: 5121676 Join Date: Oct 2011 Location: Hannover, Germany Device: iPod touch, iPhone, iPad, Kindle KB, NT, Fire, PW II	I had the same issue last week, did a factory reset and it was fine again. At some point, no installation was possible, I only got that "moving bar" indicating progress. Regardless of whether the application was from the appstore or sideloaded via an .apk file. Somthing hung up. Best regards, Andy

01-08-2012, 10:50 AM	#8
glo dix Junior Member Posts: 1 Karma: 10 Join Date: Jan 2012 Device: kobo vox	How do I get onto android market? What apps am I able to install? Am I able to install games, it says I need an android phone or the screen is too small. Can anyone help!

Advert

Advert