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Old 11-25-2011, 09:01 PM   #1
xmiyux
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I need help emailing book from Calibre

I already have a gmail account and set up the account in Calibre this evening but it still keeps failing on all the test emails.

I am running the newest version on Windows Vista. I am even launching Calibre as an administrator. I was using a personal email address (not based on gmail) for the test message. Here is the error message/log I keep getting:

Traceback (most recent call last):
File "site-packages\calibre\gui2\wizard\send_email.py", line 173, in test_email_settings
File "site-packages\calibre\utils\smtp.py", line 93, in sendmail
File "site-packages\calibre\utils\smtp.py", line 85, in sendmail_direct
IOError: Failed to send mail: SMTPServerDisconnected('Connection unexpectedly closed',)


Log:
Find mail exchanger for xvegx.com
Traceback (most recent call last):
File "site-packages\calibre\utils\smtp.py", line 79, in sendmail_direct
File "site-packages\calibre\utils\smtplib.py", line 706, in sendmail
File "site-packages\calibre\utils\smtplib.py", line 528, in ehlo_or_helo_if_needed
File "site-packages\calibre\utils\smtplib.py", line 401, in ehlo
File "site-packages\calibre\utils\smtplib.py", line 358, in getreply
SMTPServerDisconnected: Connection unexpectedly closed


Any ideas?
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Old 11-25-2011, 09:23 PM   #2
kovidgoyal
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According to that error message youhave not told calibre to use gmail. Click the Use Gmail button in the calibre email settings.
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Old 11-25-2011, 09:28 PM   #3
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Quote:
Originally Posted by kovidgoyal View Post
According to that error message youhave not told calibre to use gmail. Click the Use Gmail button in the calibre email settings.
I re-entered the info in that Use Gmail screen. Hit OK. Then hit the test email and got this error message:

Traceback (most recent call last):
File "site-packages\calibre\gui2\wizard\send_email.py", line 173, in test_email_settings
File "site-packages\calibre\utils\smtp.py", line 107, in sendmail
File "site-packages\calibre\utils\smtplib.py", line 630, in starttls
File "site-packages\calibre\utils\smtplib.py", line 528, in ehlo_or_helo_if_needed
File "site-packages\calibre\utils\smtplib.py", line 401, in ehlo
File "site-packages\calibre\utils\smtplib.py", line 358, in getreply
SMTPServerDisconnected: Connection unexpectedly closed


Log:


This time there was nothing after the "Log:"
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Old 11-25-2011, 09:31 PM   #4
kovidgoyal
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Now it looks like you have something preventing calibre from sending email. Probably an antivirus program. Add an exclusion for calibre.
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Old 11-25-2011, 09:44 PM   #5
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Quote:
Originally Posted by kovidgoyal View Post
Now it looks like you have something preventing calibre from sending email. Probably an antivirus program. Add an exclusion for calibre.
Thanks you very much. I went through my Avast anti-virus options one by one and the real-time mail shield is what is blocking it. Will have to go through the documentation on that program to see if I can add some sort of exclusion for Calibre.

Thanks for the phenomenal support man!
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