Delivery date for Touch Lighted Leather cover?

rutgurt · 11-15-2011, 05:50 AM

I am a bit worried. I ordered my Kindle Touch 3G and the lighted leaver cover black on September 28 and I originally had an estimated ship date for sometime around November 23rd. I changed the shipping address for my order and suddenly my lighted leather cover's shipment status changed to: "We'll notify you via e-mail when we have an estimated delivery date for this item" with no estimated date given.

I am very frustrated and contacted Amazon support, and they have assured me that I have not lost my place in the que, with no explanation as to why this status changed as soon as i changed my shipment address.

Can anyone who ordered their lighted leather cover (preferably Black) AFTER September 28 please tell me what their shipment estimate date shows as in their Amazon account?

meme · 11-15-2011, 06:04 AM

I don't think there is anything to worry about - it'll come eventually.

Mine still says "We'll notify you via e-mail when we have an estimated delivery date for this item. It will be dispatched separately. You can cancel at any time." and has for some time. I forget when it changed from an estimate of 22 November. I assume they are so busy they thought it better to take away a specific date until they know exactly when it will ship.

JoHunt · 11-15-2011, 07:27 AM

I ordered mine on Sept 28 as well and had a firm shipping date of Nov 28-30. A week ago I changed my shipping to 2 days and the date for the cover was changed to "We'll notify you via e-mail ..." I also called Amazon CS for an explanation and was given the same reply. I agree that Amazon really does not know when the covers will be available for shipping and therefore cannot give us a firm date.

mewmartigan · 11-15-2011, 07:31 AM

I ordered my lighted cover on Sept 28th. My account still shows an estimated delivery date of Nov 28th.

There have been lots of rumors going around as to why the status of the lighted cover has changed but nobody knows for sure....I guess we'll find out on the 28th when the first ones are supposed to arrive.

SubElement · 11-15-2011, 07:49 AM

I hope it's soon! I'm getting my Kindle stuff via a proxy, so I have to wait for all my stuff to arrive before it then gets forwarded to me. Kindle arrives there tomorrow and then has to wait for the cover...

JoHunt · 11-15-2011, 12:12 PM

Ugh! I just checked my order for the cover and there's now a remark that it will be delivered after Dec 25

I just hope that by changing the shipping speed I was not kicked to the end of the line.

rutgurt · 11-16-2011, 12:15 AM

joehunt, what date did you originally order the lighted cover? I hope we don't all have to wait that long. I am living overseas and have to have my stuff shipped to me from family in USA. I'd rather be able to have it sent in one package, not two.

JoHunt · 11-16-2011, 01:23 AM

Quote:

Originally Posted by rutgurt

joehunt, what date did you originally order the lighted cover? I hope we don't all have to wait that long. I am living overseas and have to have my stuff shipped to me from family in USA. I'd rather be able to have it sent in one package, not two.

I ordered it a few hours after the announcement of new Kindles on September 28

Pushka · 11-16-2011, 01:33 AM

Quote:

Originally Posted by SubElement

I hope it's soon! I'm getting my Kindle stuff via a proxy, so I have to wait for all my stuff to arrive before it then gets forwarded to me. Kindle arrives there tomorrow and then has to wait for the cover...

Same. And my Fire is already there. Maybe there is a product problem.

wvcherrybomb · 11-16-2011, 12:15 PM

I am surprised at the number of people who have to have someone in the USA ship to them! It's completely absurd, in this global society, that Amazon does not offer Kindles worldwide. Individuals on eBay ship worldwide, so you have to wonder why a large company can't. I could understand if you lived on the moon or mars or something...

Anyway, I was wondering if there were lighted covers available for the new Kindles. Now I know. I couldn't live without mine on my K3.

gweminence · 11-16-2011, 01:56 PM

They can barely meet the demand for these devices domestically.

Shocking, I know, that an American corporation wants to serve their American customers first.

Pushka · 11-16-2011, 05:04 PM

Quote:

Originally Posted by gweminence

They can barely meet the demand for these devices domestically.

Shocking, I know, that an American corporation wants to serve their American customers first.

They managed an international release with their k3

Actually, more shocking is that they couldn't ramp up production enough to produce enough of the touch to satisfy global markets. They are mass produced in China after all. They missed a brilliant opportunity for Christmas. And who knows what competing products will be out for next year.

Skydog · 11-16-2011, 08:01 PM

Unfortunately, Amazon's ordering system is notorious for being flawed in this regard. If you change the shipping speed, even if paying MORE to receive your item early, their system "refreshes" (Cust. Service's term) and your original place in the queue no longer exists.

This has been a major complaint from customers for years and they have yet to "fix" it!

ssahnan · 11-18-2011, 04:51 PM

I placed mine on oct 3 with overnight shipping via prime, my delivery date of nov 23 has stayed the same from the start. It's for the black color.

PharaohsVizier · 11-18-2011, 09:24 PM

I just got an update.... December 16th.... WOW

11-15-2011, 05:50 AM	#1
rutgurt Enthusiast Posts: 27 Karma: 10 Join Date: Feb 2009 Device: none	Delivery date for Touch Lighted Leather cover? I am a bit worried. I ordered my Kindle Touch 3G and the lighted leaver cover black on September 28 and I originally had an estimated ship date for sometime around November 23rd. I changed the shipping address for my order and suddenly my lighted leather cover's shipment status changed to: "We'll notify you via e-mail when we have an estimated delivery date for this item" with no estimated date given. I am very frustrated and contacted Amazon support, and they have assured me that I have not lost my place in the que, with no explanation as to why this status changed as soon as i changed my shipment address. Can anyone who ordered their lighted leather cover (preferably Black) AFTER September 28 please tell me what their shipment estimate date shows as in their Amazon account?

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11-15-2011, 06:04 AM	#2
meme Sigil developer Posts: 1,274 Karma: 1101600 Join Date: Jan 2011 Location: UK Device: Kindle PW, K4 NT, K3, Kobo Touch	I don't think there is anything to worry about - it'll come eventually. Mine still says "We'll notify you via e-mail when we have an estimated delivery date for this item. It will be dispatched separately. You can cancel at any time." and has for some time. I forget when it changed from an estimate of 22 November. I assume they are so busy they thought it better to take away a specific date until they know exactly when it will ship.

11-15-2011, 07:27 AM	#3
JoHunt I am what I am Posts: 6,625 Karma: 62235665 Join Date: Sep 2011 Device: iPad3, Voyage	I ordered mine on Sept 28 as well and had a firm shipping date of Nov 28-30. A week ago I changed my shipping to 2 days and the date for the cover was changed to "We'll notify you via e-mail ..." I also called Amazon CS for an explanation and was given the same reply. I agree that Amazon really does not know when the covers will be available for shipping and therefore cannot give us a firm date.

11-15-2011, 07:31 AM	#4
mewmartigan Guru Posts: 852 Karma: 8242060 Join Date: Aug 2009 Device: Kindle Oasis (2019)	I ordered my lighted cover on Sept 28th. My account still shows an estimated delivery date of Nov 28th. There have been lots of rumors going around as to why the status of the lighted cover has changed but nobody knows for sure....I guess we'll find out on the 28th when the first ones are supposed to arrive.

11-15-2011, 07:49 AM	#5
SubElement Connoisseur Posts: 50 Karma: 10 Join Date: Dec 2007 Location: Australia Device: Kindle International	I hope it's soon! I'm getting my Kindle stuff via a proxy, so I have to wait for all my stuff to arrive before it then gets forwarded to me. Kindle arrives there tomorrow and then has to wait for the cover...

11-15-2011, 12:12 PM	#6
JoHunt I am what I am Posts: 6,625 Karma: 62235665 Join Date: Sep 2011 Device: iPad3, Voyage	Ugh! I just checked my order for the cover and there's now a remark that it will be delivered after Dec 25 I just hope that by changing the shipping speed I was not kicked to the end of the line.

11-16-2011, 12:15 AM	#7
rutgurt Enthusiast Posts: 27 Karma: 10 Join Date: Feb 2009 Device: none	joehunt, what date did you originally order the lighted cover? I hope we don't all have to wait that long. I am living overseas and have to have my stuff shipped to me from family in USA. I'd rather be able to have it sent in one package, not two.

11-16-2011, 12:15 PM	#10
wvcherrybomb Sharp Shootin' Grandma Posts: 847 Karma: 1123940 Join Date: Nov 2010 Location: Sunny Florida Device: Kindle 3, Kindle Fire, Literati (has been adopted by my daughter)	I am surprised at the number of people who have to have someone in the USA ship to them! It's completely absurd, in this global society, that Amazon does not offer Kindles worldwide. Individuals on eBay ship worldwide, so you have to wonder why a large company can't. I could understand if you lived on the moon or mars or something... Anyway, I was wondering if there were lighted covers available for the new Kindles. Now I know. I couldn't live without mine on my K3.

11-16-2011, 01:56 PM	#11
gweminence Fat Guy Posts: 408 Karma: 24165 Join Date: Jun 2010 Device: Kindle Voyage	They can barely meet the demand for these devices domestically. Shocking, I know, that an American corporation wants to serve their American customers first.

11-16-2011, 08:01 PM	#13
Skydog Wizard Posts: 2,286 Karma: 7409537 Join Date: Mar 2009 Location: Circling Earth @ Mach .83 Device: Elipsa 2E, Sage, Libra Colour, Libra 2, Clara 2E, Oasis3, Voyage	Unfortunately, Amazon's ordering system is notorious for being flawed in this regard. If you change the shipping speed, even if paying MORE to receive your item early, their system "refreshes" (Cust. Service's term) and your original place in the queue no longer exists. This has been a major complaint from customers for years and they have yet to "fix" it!

11-18-2011, 04:51 PM	#14
ssahnan Enthusiast Posts: 47 Karma: 50 Join Date: Nov 2011 Device: kindle3g, kindle touch, kindle fire, kindle ipad 1 and 2, kindle iphon	I placed mine on oct 3 with overnight shipping via prime, my delivery date of nov 23 has stayed the same from the start. It's for the black color.

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11-18-2011, 09:24 PM	#15
PharaohsVizier Connoisseur Posts: 92 Karma: 510274 Join Date: Jul 2010 Device: Kindle 3, Kindle DXG, Kindle Fire, Kindle Touch	I just got an update.... December 16th.... WOW