Touch Home button causes crash

kirschschreib · 09-04-2011, 08:40 AM

Hey,

does anyone experience the same problem with the new 1.9.10 firmware:
When pressing home button while havin opened a book the reader crashes. You see forever that buckled page at the bottom right.
Only a reset with a needle in the back helps.

I guess it only occurs with certain books. PRC for example.

Any solutions?
Thanks

Joe563 · 09-04-2011, 10:11 AM

When experimenting with a MOBI book I had a situation where my Touch froze and I had to use a paper clip reset to revive it. Other forum members have also reported problems with the MOBI (PRC) file format. The recommendation is to convert your MOBI books to EPUB format using Calibre.

EverC · 09-04-2011, 05:04 PM

I tried putting a MOBI book on my KT yesterday. First Calibre crashed after it asked me if I want to convert the books. Then when I tried to move the MOBI file onto the KT via Windows Explorer it gave me an error.
For some reason the file ended up on the KT and my KT crashed on me when I tried to open it and I had to manually reset it, because the device was unresponsive.
KT is definitely not compatible with MOBI files!

kirschschreib · 09-06-2011, 05:02 AM

The support team doesn't seem very interested in that issue. After 5 days, the request isn't even assigned to a help desk operator.

I'm getting more and more disappointed by kobo.

And why support MOBI at all, then the device can't handle it. The firmware doesn't seem to be more than a test version.

JSWolf · 09-06-2011, 06:14 AM

Calibre currently does not work with 1.9.10 firmware as the database changed to fix the storage error. So maybe your errors are caused by using Calibre to send your eBook to your Kobo. I suggest using the latest Kobo Desktop for moving eBooks to the Kobo Touch.

09-04-2011, 08:40 AM	#1
kirschschreib Junior Member Posts: 7 Karma: 10 Join Date: Sep 2011 Device: kobo touch	Home button causes crash Hey, does anyone experience the same problem with the new 1.9.10 firmware: When pressing home button while havin opened a book the reader crashes. You see forever that buckled page at the bottom right. Only a reset with a needle in the back helps. I guess it only occurs with certain books. PRC for example. Any solutions? Thanks Last edited by kirschschreib; 09-04-2011 at 08:43 AM.

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09-04-2011, 10:11 AM	#2
Joe563 Never spit into the wind. Posts: 328 Karma: 23499 Join Date: Jun 2011 Location: New Westminster, BC Device: Kobo Original, Kobo Touch, Kobo Android(smartphone & tablet)	When experimenting with a MOBI book I had a situation where my Touch froze and I had to use a paper clip reset to revive it. Other forum members have also reported problems with the MOBI (PRC) file format. The recommendation is to convert your MOBI books to EPUB format using Calibre.

09-04-2011, 05:04 PM	#3
EverC Member Posts: 19 Karma: 10 Join Date: Aug 2011 Location: Canada Device: Amazon Kindle 3, Kobo Touch (returned)	I tried putting a MOBI book on my KT yesterday. First Calibre crashed after it asked me if I want to convert the books. Then when I tried to move the MOBI file onto the KT via Windows Explorer it gave me an error. For some reason the file ended up on the KT and my KT crashed on me when I tried to open it and I had to manually reset it, because the device was unresponsive. KT is definitely not compatible with MOBI files!

09-06-2011, 05:02 AM	#4
kirschschreib Junior Member Posts: 7 Karma: 10 Join Date: Sep 2011 Device: kobo touch	The support team doesn't seem very interested in that issue. After 5 days, the request isn't even assigned to a help desk operator. I'm getting more and more disappointed by kobo. And why support MOBI at all, then the device can't handle it. The firmware doesn't seem to be more than a test version.

09-06-2011, 06:14 AM	#5
JSWolf Resident Curmudgeon Posts: 79,005 Karma: 144284074 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Calibre currently does not work with 1.9.10 firmware as the database changed to fix the storage error. So maybe your errors are caused by using Calibre to send your eBook to your Kobo. I suggest using the latest Kobo Desktop for moving eBooks to the Kobo Touch.

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