Touch KT strange issue when browsing

thepossum · 06-13-2011, 11:18 AM

This happens occasionally, both when using the Kobo's Store browser, and when using the Beta web browser. As as of yet, nothing like this has happened when anything else is running (ie. reading a book, browsing my Library, etc).

Sometimes rather than rendering the new page, it will show a blank screen. The device has not locked up, pressing the Home button at the bottom brings me to the main page. And as far as I have been able to tell, the touch screen is also still responsive, I just can't see where any of the buttons are.

At least once while trying to browse the Kobo store, I was able to open up a menu near the top of the screen and go do a different area of the store. But when I was searching for the same thing three times in a row and the screen blanked on page 3 of the results each time, I just had to give up searching.

Psyke · 06-13-2011, 11:20 AM

I had seen this with the store yesterday; my assumption is that it's happening when there is a network connection timeout. it would help if there was some sort of error message.

06-13-2011, 11:18 AM	#1
thepossum Zealot Posts: 123 Karma: 20018 Join Date: May 2010 Device: Kobo	KT strange issue when browsing This happens occasionally, both when using the Kobo's Store browser, and when using the Beta web browser. As as of yet, nothing like this has happened when anything else is running (ie. reading a book, browsing my Library, etc). Sometimes rather than rendering the new page, it will show a blank screen. The device has not locked up, pressing the Home button at the bottom brings me to the main page. And as far as I have been able to tell, the touch screen is also still responsive, I just can't see where any of the buttons are. At least once while trying to browse the Kobo store, I was able to open up a menu near the top of the screen and go do a different area of the store. But when I was searching for the same thing three times in a row and the screen blanked on page 3 of the results each time, I just had to give up searching.

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06-13-2011, 11:20 AM	#2
Psyke Evangelist Posts: 482 Karma: 534340 Join Date: Oct 2010 Location: Ottawa/Canada Device: Kobo Wi-Fi - Kobo Touch - GNex - N7	I had seen this with the store yesterday; my assumption is that it's happening when there is a network connection timeout. it would help if there was some sort of error message.

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