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Old 06-07-2011, 07:49 PM   #1
bhartman36
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Changes Not Showing Up in Kindle Store
Hi, Everyone.

I changed the description of one of my stories on Kindle yesterday and I've been waiting for it to get republished. The status finally changed back to published today, but I went back to check it, and it doesn't look like there's any change. Has anyone ever experienced this? Who's the right person to contact in a case like this?
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Old 06-07-2011, 08:04 PM   #2
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Have you been on this page?

http://forums.kindledirectpublishing...orumindex.jspa
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Old 06-07-2011, 08:24 PM   #3
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Yeah. I saw someone else have the same problem in the forum, and the answer seemed to be to republish. I guess I was just hoping I wouldn't have to go through that (going through another day and a half delay for a change I already made).
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Old 06-07-2011, 08:39 PM   #4
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Yeah. I saw someone else have the same problem in the forum, and the answer seemed to be to republish. I guess I was just hoping I wouldn't have to go through that (going through another day and a half delay for a change I already made).
Sorry that wasn't more help. Good luck.
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Old 06-07-2011, 09:10 PM   #5
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Sorry that wasn't more help. Good luck.
At least you helped me confirm what I had to do. Thanks for that.

Hopefully the republishing won't take too long.
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Old 06-07-2011, 10:08 PM   #6
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Did you try going through Author Central?
Under the tab "Books" right-click the one you want to change. You should be able to change the blurb and a few other things without republishing.
However, there could be a lag. The Amazon website is layered. When the servers are busy some layers have to wait.
Anyway, success.
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Old 06-08-2011, 10:21 PM   #7
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Originally Posted by Andrew Ashling View Post
Did you try going through Author Central?
Under the tab "Books" right-click the one you want to change. You should be able to change the blurb and a few other things without republishing.
However, there could be a lag. The Amazon website is layered. When the servers are busy some layers have to wait.
Anyway, success.
I tried that, too.

My book just finished publishing (again) and the changes still weren't there. I looked for the "Contact Us" link and sent a message about it to customer service. Hopefully they'll take care of it.

Something certainly seems borked with their system.
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Old 06-08-2011, 10:54 PM   #8
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Quote:
Originally Posted by bhartman36 View Post
I tried that, too.

My book just finished publishing (again) and the changes still weren't there. I looked for the "Contact Us" link and sent a message about it to customer service. Hopefully they'll take care of it.

Something certainly seems borked with their system.
It's probably what you meant, but just to make certain, you need to contact KDP-support: kdp-support@amazon.com

I've found them very friendly, patient and helpful.

Once again: success.
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Old 06-09-2011, 08:18 AM   #9
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Quote:
Originally Posted by Andrew Ashling View Post
It's probably what you meant, but just to make certain, you need to contact KDP-support: kdp-support@amazon.com

I've found them very friendly, patient and helpful.

Once again: success.
I'm not sure if that was the same entity, because I filled in an online form, but since I was on the KDP site, I think it was.

Thanks. Hopefully my situation will get resolved soon.
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