Has any had this freezing issue?

cheyennedonna · 06-09-2010, 11:21 PM

Today (while in class working on important notes for a test!) my edge froze totally. Both LCD and E-ink were totally non-responsive and I ended up rebooting. The edge shut down with the journal I was working on still imaged on the e-ink (as if I had removed the battery) I restarted and the page changed to the last PDF I had been viewing. I reopened the journal, the page of notes I had been on was lost (although the journal itself was still there). I started to rewrite the missing notes and the edge spontaneously rebooted. Can you advise, this is a crucial time in classes as we are about to take the first set of tests in a 12 week summer semester. I need reliable performance. Help please.

A.Priori · 06-10-2010, 12:15 AM

pen and paper works in times like these

cheyennedonna · 06-10-2010, 12:41 AM

Quote:

Originally Posted by A.Priori

pen and paper works in times like these

Cute. I was looking for anyone who may have experienced the issue to assist tech support.

kenjennings · 06-10-2010, 06:34 AM

I've seen it lock up once before the May software update, but kicking out the battery fixed it and it did not repeat itself.

cheyennedonna · 06-10-2010, 12:05 PM

Thanks for the replies, if tech support hears/reads more reports maybe they can track down the problem.

06-09-2010, 11:21 PM	#1
cheyennedonna Edge User	Has any had this freezing issue? Today (while in class working on important notes for a test!) my edge froze totally. Both LCD and E-ink were totally non-responsive and I ended up rebooting. The edge shut down with the journal I was working on still imaged on the e-ink (as if I had removed the battery) I restarted and the page changed to the last PDF I had been viewing. I reopened the journal, the page of notes I had been on was lost (although the journal itself was still there). I started to rewrite the missing notes and the edge spontaneously rebooted. Can you advise, this is a crucial time in classes as we are about to take the first set of tests in a 12 week summer semester. I need reliable performance. Help please.

06-10-2010, 12:05 PM	#5
cheyennedonna Edge User	Thank You Thanks for the replies, if tech support hears/reads more reports maybe they can track down the problem.

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06-10-2010, 12:15 AM	#2
A.Priori Edge User	pen and paper works in times like these

06-10-2010, 06:34 AM	#4
kenjennings Edge User	I've seen it lock up once before the May software update, but kicking out the battery fixed it and it did not repeat itself.

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