not able to download update code 101

aidren · 04-15-2010, 09:08 PM

I am having trouble downloading the update. It takes forever and then give me an error code 101.

Any suggestions.

rcool · 04-15-2010, 10:07 PM

If you get error codes you can go to www.entourageedge.com/support and enter error xx. In this case it's talking about Adobe and registration.

aidren · 04-15-2010, 10:17 PM

Thanks for replying

So, are you saying that I have to register before I can dowload the update?

done · 04-15-2010, 10:30 PM

You do not need to register in order to get updates, the eDGe was designed so that you can update the device without it being registered. As for the update.... I just sent you a private message with an alternate way to update the device, unfortunately we are all out of the office right now but hopefully this helps.

done · 04-15-2010, 11:09 PM

Code 101 - The software update has failed due to a network connection problem. Check your network settings and try again. This is not an Adobe issue.

aidren · 04-16-2010, 12:08 AM

Thanks all,

I will have a further look at the network connection tomorrow. It's just that the connection info was telling me all was 'good'. In the mean time done's pm solved the problem... and it was fast... providing it really worked... I pm'd you about this 'done'. I'm very new to android, and don't trust my interpretation of what I'm reading.

Thanks again

katielane07 · 04-16-2010, 09:04 PM

done, can you also send me the message? i am unable to get my edge to update and code 101 keeps popping up. thanks.

done · 04-16-2010, 10:37 PM

its done

aidren · 04-17-2010, 02:17 PM

Quote:

Originally Posted by done

Code 101 - The software update has failed due to a network connection problem.

As it turns out, I think my problems were largely due to this, though I didn't always have the message. I have a lot of interference happening. My connection drops and the eDGe reconnects, rather quickly, to a 'friendly' neighbour

I'm thinking I will get a usb/ethernet adapter and do hardwired updates in the future.

vicinc · 05-14-2010, 08:09 PM

i do get 101 error as well. my network is stable and i can browse perfectly. can you help?

alessia · 06-03-2010, 09:49 AM

Hi Done

hi. same problem here, I have the connection but I got an error Core 101

Could I you send me also a message with the alternate way to update?

THANKS!!

All the best

GEORGELYK · 06-19-2010, 12:23 AM

Please help me too.I've been trying to update all night.I have the ethernet adapter,and my internet is stable,but nothing happens.Not even an error message

GEORGELYK · 06-20-2010, 04:49 PM

No,I haven't updated at all.I just recieved my Entourage this monday.I followed the instructions but nothing happened

GEORGELYK · 06-21-2010, 05:16 AM

Build number edge-eng 0.24 BADGER eng.buildmaster.20100413.101908 test-keys

GEORGELYK · 06-21-2010, 09:50 AM

Sorry to disappoint you,but that's exactly what i did 3-4 times very carefully.I see a small arrow pointing downwards to a small line at the left top of the screen,but although i waited for hours,i didn't see any notification bar at the top of the screen.Anyway,i'll give it another try.

04-15-2010, 09:08 PM	#1
aidren Edge User	not able to download update code 101 I am having trouble downloading the update. It takes forever and then give me an error code 101. Any suggestions.

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04-15-2010, 10:07 PM	#2
rcool Edge User	If you get error codes you can go to www.entourageedge.com/support and enter error xx. In this case it's talking about Adobe and registration.

04-15-2010, 10:17 PM	#3
aidren Edge User	Thanks for replying So, are you saying that I have to register before I can dowload the update?

04-15-2010, 10:30 PM	#4
done Edge User	You do not need to register in order to get updates, the eDGe was designed so that you can update the device without it being registered. As for the update.... I just sent you a private message with an alternate way to update the device, unfortunately we are all out of the office right now but hopefully this helps.

04-15-2010, 11:09 PM	#5
done Edge User	Code 101 - The software update has failed due to a network connection problem. Check your network settings and try again. This is not an Adobe issue.

04-16-2010, 12:08 AM	#6
aidren Edge User	Thanks all, I will have a further look at the network connection tomorrow. It's just that the connection info was telling me all was 'good'. In the mean time done's pm solved the problem... and it was fast... providing it really worked... I pm'd you about this 'done'. I'm very new to android, and don't trust my interpretation of what I'm reading. Thanks again

04-16-2010, 09:04 PM	#7
katielane07 Edge User	done, can you also send me the message? i am unable to get my edge to update and code 101 keeps popping up. thanks.

05-14-2010, 08:09 PM	#10
vicinc Edge User	i do get 101 error as well. my network is stable and i can browse perfectly. can you help?

06-03-2010, 09:49 AM	#11
alessia Edge User	Hi Done hi. same problem here, I have the connection but I got an error Core 101 Could I you send me also a message with the alternate way to update? THANKS!! All the best

06-19-2010, 12:23 AM	#12
GEORGELYK Edge User	Please help me too.I've been trying to update all night.I have the ethernet adapter,and my internet is stable,but nothing happens.Not even an error message

06-20-2010, 04:49 PM	#13
GEORGELYK Edge User	No,I haven't updated at all.I just recieved my Entourage this monday.I followed the instructions but nothing happened

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06-21-2010, 05:16 AM	#14
GEORGELYK Edge User	Build number edge-eng 0.24 BADGER eng.buildmaster.20100413.101908 test-keys

06-21-2010, 09:50 AM	#15
GEORGELYK Edge User	Sorry to disappoint you,but that's exactly what i did 3-4 times very carefully.I see a small arrow pointing downwards to a small line at the left top of the screen,but although i waited for hours,i didn't see any notification bar at the top of the screen.Anyway,i'll give it another try.