Entourage Store is Empty

obsessed2 · 04-29-2011, 07:32 PM

I just accessed the Entourage eDge Store using my Pocket Edge and almost EVERYTHING is gone, e-Books, e-Textbooks, Music, Apps, ALL GONE. Search for a book or and App and it comes up blank. Support Information is still available and I can access My Account but EVERYTHING else is gone.

borisb · 04-29-2011, 07:44 PM

enTourage is apparently winding up operations due to lack of funds/sales. Looks like they may be able to keep the forums running on a server as that doesn't cost much money.

If you want to be optimistic, you can hope that instead they're preparing a new site/brand for relaunch on Monday.

Batman Jr. · 04-29-2011, 08:06 PM

Quote:

Originally Posted by obsessed2

I just accessed the Entourage eDge Store using my Pocket Edge and almost EVERYTHING is gone, e-Books, e-Textbooks, Music, Apps, ALL GONE. Search for a book or and App and it comes up blank. Support Information is still available and I can access My Account but EVERYTHING else is gone.

Strange - I was just able to add a book to my shopping cart (I didn't complete the purchase), and clicking the book brings up the Description, Additional Information, etc.

obsessed2 · 04-29-2011, 08:15 PM

That is strange. I just checked it again, 8:15 PM EST and the store is EMPTY using the Store App on my Pocket Edge. I can still access Support and My Account.

Batman Jr. · 04-29-2011, 08:26 PM

Quote:

Originally Posted by obsessed2

That is strange. I just checked it again, 8:15 PM EST and the store is EMPTY using the Store App on my Pocket Edge. I can still access Support and My Account.

I'm accessing it on my PC (don't have the eDGe or Pocket eDGe with me right now) - I wonder if that makes any difference?

obsessed2 · 04-29-2011, 08:33 PM

Quote:

Originally Posted by Batman Jr.

I'm accessing it on my PC (don't have the eDGe or Pocket eDGe with me right now) - I wonder if that makes any difference?

I just tried to access it using my PC and I get the same message that I have been pretty much getting the past few days:

The page you are looking for is temporarily unavailable. Please try again later.

obsessed2 · 04-29-2011, 08:37 PM

Quote:

Originally Posted by borisb

enTourage is apparently winding up operations due to lack of funds/sales. Looks like they may be able to keep the forums running on a server as that doesn't cost much money.

If you want to be optimistic, you can hope that instead they're preparing a new site/brand for relaunch on Monday.

I am optimistic and maybe the cake is not a lie.

Em_Scape · 04-29-2011, 09:03 PM

I was just considering getting one of these since I've had a price watch on them hoping for it to get down to the $200 range. Unfortunately, the reason they're so cheap now is that they're going away completely.

Now that the market is defunct, do you still think it's worth getting one? My main impetus was having an e-ink reader as well as a tablet, but if the tablet isn't going to have apps, it's sort of useless, right?

Filark · 04-29-2011, 10:43 PM

It depends what you want, Em_Scape.

The tablet has plenty of apps, even if the enTourage store closes you can get them from the Amazon app store and several others. If you want guaranteed support, don't buy. If you want a dualbook that works well, seems sturdy, and has a very nice (IMHO) e-ink reader on one side and a solid (though not necessarily spectacular) Android tablet on the other -- well, I don't think you'll find that combo anywhere else.

Even if the company fails tomorrow (and we don't know that it will, this could be a problem with some of their servers) I am glad I bought my Pocket eDGe in February. I like it so much I have paid for a full-sized eDGe from an ebay seller. Now if it would only arrive!!

obsessed2 · 04-30-2011, 12:25 PM

Quote:

Originally Posted by Em_Scape

I was just considering getting one of these since I've had a price watch on them hoping for it to get down to the $200 range. Unfortunately, the reason they're so cheap now is that they're going away completely.

Now that the market is defunct, do you still think it's worth getting one? My main impetus was having an e-ink reader as well as a tablet, but if the tablet isn't going to have apps, it's sort of useless, right?

It's definitely worth $200 plus you can buy a Square Trade Warranty for around $40 which will cover the device for 3 years including breakage. The warranty can be purchased directly from Square Trade, from Amazon, from buy.com etc. As far as Apps goes, Filark is right, there are tons of apps available and the e-Ink reader is on par with the Kindle, Nook, Sony etc.

I answered another thread here and it will provide some more details about Apps and accessories:

https://www.mobileread.com/forums/sho...d.php?t=131217

inkyfantastic · 04-30-2011, 01:50 PM

Quote:

Originally Posted by Filark

If you want a dualbook that works well, seems sturdy, and has a very nice (IMHO) e-ink reader on one side and a solid (though not necessarily spectacular) Android tablet on the other -- well, I don't think you'll find that combo anywhere else.

More like: If you want a dualbook get an Edge. There aren't really any other options.

obsessed2 · 04-30-2011, 03:31 PM

Quote:

Originally Posted by obsessed2

I just accessed the Entourage eDge Store using my Pocket Edge and almost EVERYTHING is gone, e-Books, e-Textbooks, Music, Apps, ALL GONE. Search for a book or and App and it comes up blank. Support Information is still available and I can access My Account but EVERYTHING else is gone.

I might be having a problem with the Store App on my Pocket Edge. Whenever I accessed the store before I would get 6 pop-up icons and I'm not getting those now, it just goes straight to the Entourage website.

Filark · 04-30-2011, 11:12 PM

It's not you, Obsessed. Either enTourage is having server problems, changing the store, or dropping that service. As far as I'm concerned if they keep the Support section (which so far they are), they can slim down by forcing us to buy books and apps elsewhere. I already do, anyway. Kinda miss the accessory store, though. :|

5thWiggle · 05-01-2011, 08:33 AM

As of this morning, the store is acting normal for me. The forum as well.

borisb · 05-01-2011, 08:58 AM

Same here. I suspect they downsized and/or relocated their servers.

04-29-2011, 07:32 PM	#1
obsessed2 Wizard Posts: 1,041 Karma: 4694121 Join Date: Apr 2011 Location: Virginia Device: Pocket Edge X 2 , Edge, gTab, Kindle Fire, Nextbook 7S	Entourage Store is Empty I just accessed the Entourage eDge Store using my Pocket Edge and almost EVERYTHING is gone, e-Books, e-Textbooks, Music, Apps, ALL GONE. Search for a book or and App and it comes up blank. Support Information is still available and I can access My Account but EVERYTHING else is gone.

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04-29-2011, 07:44 PM	#2
borisb Addict Posts: 212 Karma: 2156 Join Date: Mar 2010 Location: Ontario, Canada Device: enTourage eDGe, Pocket eDGe, Kobo Vox, Kobo Touch, Asus Eee Note	enTourage is apparently winding up operations due to lack of funds/sales. Looks like they may be able to keep the forums running on a server as that doesn't cost much money. If you want to be optimistic, you can hope that instead they're preparing a new site/brand for relaunch on Monday.

04-29-2011, 08:15 PM	#4
obsessed2 Wizard Posts: 1,041 Karma: 4694121 Join Date: Apr 2011 Location: Virginia Device: Pocket Edge X 2 , Edge, gTab, Kindle Fire, Nextbook 7S	That is strange. I just checked it again, 8:15 PM EST and the store is EMPTY using the Store App on my Pocket Edge. I can still access Support and My Account.

04-29-2011, 09:03 PM	#8
Em_Scape Junior Member Posts: 6 Karma: 10 Join Date: Apr 2011 Device: PocketEdge	I was just considering getting one of these since I've had a price watch on them hoping for it to get down to the $200 range. Unfortunately, the reason they're so cheap now is that they're going away completely. Now that the market is defunct, do you still think it's worth getting one? My main impetus was having an e-ink reader as well as a tablet, but if the tablet isn't going to have apps, it's sort of useless, right?

04-29-2011, 10:43 PM	#9
Filark Armed with a smile :) Posts: 1,421 Karma: 2463560 Join Date: Sep 2009 Location: California, USA Device: enTourage eDGe & Pocket eDGe, Samsung Galaxy Note II	It depends what you want, Em_Scape. The tablet has plenty of apps, even if the enTourage store closes you can get them from the Amazon app store and several others. If you want guaranteed support, don't buy. If you want a dualbook that works well, seems sturdy, and has a very nice (IMHO) e-ink reader on one side and a solid (though not necessarily spectacular) Android tablet on the other -- well, I don't think you'll find that combo anywhere else. Even if the company fails tomorrow (and we don't know that it will, this could be a problem with some of their servers) I am glad I bought my Pocket eDGe in February. I like it so much I have paid for a full-sized eDGe from an ebay seller. Now if it would only arrive!!

04-30-2011, 11:12 PM	#13
Filark Armed with a smile :) Posts: 1,421 Karma: 2463560 Join Date: Sep 2009 Location: California, USA Device: enTourage eDGe & Pocket eDGe, Samsung Galaxy Note II	It's not you, Obsessed. Either enTourage is having server problems, changing the store, or dropping that service. As far as I'm concerned if they keep the Support section (which so far they are), they can slim down by forcing us to buy books and apps elsewhere. I already do, anyway. Kinda miss the accessory store, though. :\|

05-01-2011, 08:33 AM	#14
5thWiggle Benevolent Evil Lord Posts: 1,704 Karma: 48339466 Join Date: Jan 2011 Location: Evil Canada (We all have goatees!) Device: Galaxy Note 8.0, Galaxy Note, iPad Mini, PocketEdge(retired)	As of this morning, the store is acting normal for me. The forum as well.

05-01-2011, 08:58 AM	#15
borisb Addict Posts: 212 Karma: 2156 Join Date: Mar 2010 Location: Ontario, Canada Device: enTourage eDGe, Pocket eDGe, Kobo Vox, Kobo Touch, Asus Eee Note	Same here. I suspect they downsized and/or relocated their servers.

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