installation problem

jzkenner · 04-10-2011, 03:59 AM

like some others, i am having problems installing Calibre. it gets near the end and then says that the file is corrupted and that there may be several causes. then, it rolls back the installation.

i have disabled my A/V protection as suggested and that didn't help.

i am using Windows XP

Manichean · 04-10-2011, 04:36 AM

Try downloading the file again. If you're using a download manager, try disabling it, and/or use another browser. You may want to try the alternate download location linked to on the official site.
If you're updating from a previous Calibre install, uninstall that version first, then doublecheck that the installation directory is, indeed, removed (default is c:\program files\calibre2). Reboot and try installing again.
If the above doesn't help, try looking in the system log (found in the control panel, somewhere in the management folder) for a more detailed error message.

04-10-2011, 03:59 AM	#1
jzkenner Jeremy Posts: 1 Karma: 10 Join Date: Apr 2011 Device: kindle3	installation problem like some others, i am having problems installing Calibre. it gets near the end and then says that the file is corrupted and that there may be several causes. then, it rolls back the installation. i have disabled my A/V protection as suggested and that didn't help. i am using Windows XP

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04-10-2011, 04:36 AM	#2
Manichean Wizard Posts: 3,130 Karma: 91256 Join Date: Feb 2008 Location: Germany Device: Cybook Gen3	Try downloading the file again. If you're using a download manager, try disabling it, and/or use another browser. You may want to try the alternate download location linked to on the official site. If you're updating from a previous Calibre install, uninstall that version first, then doublecheck that the installation directory is, indeed, removed (default is c:\program files\calibre2). Reboot and try installing again. If the above doesn't help, try looking in the system log (found in the control panel, somewhere in the management folder) for a more detailed error message.

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