Won't install on Windows 7

ncvidal · 03-30-2011, 12:55 PM

I have attempted to install the software on Windows 7 (64 bit) and recieved an error message that said The installation package could not be opened. contact vendor and verify that this is a valid windows installer package. I have tried clearing the cache as well as the debug suggestion in the FAQs. What should I try next? Thanks for any assistance in advance

theducks · 03-30-2011, 01:38 PM

Quote:

Originally Posted by ncvidal

I have attempted to install the software on Windows 7 (64 bit) and recieved an error message that said The installation package could not be opened. contact vendor and verify that this is a valid windows installer package. I have tried clearing the cache as well as the debug suggestion in the FAQs. What should I try next? Thanks for any assistance in advance

Do notuse a download manager.
disable your anti-virus (IMHO only if you use the official Calibre-ebook source. color me paranoid

)

ncvidal · 03-30-2011, 01:47 PM

Quote:

Originally Posted by theducks

Do notuse a download manager.
disable your anti-virus (IHO only if you use the official Calibre-ebook source. color me paranoid

)

That solution worked, thanks, ducks!

molly38 · 03-31-2011, 01:36 AM

Im having the same problem ..
i used my browser to download from the calibre site

and disabled my anti virus

Manichean · 03-31-2011, 02:58 AM

There's an alternative download site available if you're having trouble with the primary one. Try clearing your browser cache before redownloading. If possible, try another browser.

03-30-2011, 12:55 PM	#1
ncvidal Junior Member Posts: 2 Karma: 10 Join Date: Mar 2011 Device: Nook Color	Won't install on Windows 7 I have attempted to install the software on Windows 7 (64 bit) and recieved an error message that said The installation package could not be opened. contact vendor and verify that this is a valid windows installer package. I have tried clearing the cache as well as the debug suggestion in the FAQs. What should I try next? Thanks for any assistance in advance

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03-31-2011, 01:36 AM	#4
molly38 Junior Member Posts: 3 Karma: 10 Join Date: Jan 2011 Device: none	Im having the same problem .. i used my browser to download from the calibre site and disabled my anti virus

03-31-2011, 02:58 AM	#5
Manichean Wizard Posts: 3,130 Karma: 91256 Join Date: Feb 2008 Location: Germany Device: Cybook Gen3	There's an alternative download site available if you're having trouble with the primary one. Try clearing your browser cache before redownloading. If possible, try another browser.

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