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Old 03-30-2011, 12:55 PM   #1
ncvidal
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Won't install on Windows 7

I have attempted to install the software on Windows 7 (64 bit) and recieved an error message that said The installation package could not be opened. contact vendor and verify that this is a valid windows installer package. I have tried clearing the cache as well as the debug suggestion in the FAQs. What should I try next? Thanks for any assistance in advance
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Old 03-30-2011, 01:38 PM   #2
theducks
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Quote:
Originally Posted by ncvidal View Post
I have attempted to install the software on Windows 7 (64 bit) and recieved an error message that said The installation package could not be opened. contact vendor and verify that this is a valid windows installer package. I have tried clearing the cache as well as the debug suggestion in the FAQs. What should I try next? Thanks for any assistance in advance
Do notuse a download manager.
disable your anti-virus (IMHO only if you use the official Calibre-ebook source. color me paranoid )

Last edited by theducks; 03-30-2011 at 03:29 PM. Reason: addeda missing M
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Old 03-30-2011, 01:47 PM   #3
ncvidal
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Thanks!

Quote:
Originally Posted by theducks View Post
Do notuse a download manager.
disable your anti-virus (IHO only if you use the official Calibre-ebook source. color me paranoid )

That solution worked, thanks, ducks!
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Old 03-31-2011, 01:36 AM   #4
molly38
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Im having the same problem ..
i used my browser to download from the calibre site

and disabled my anti virus
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Old 03-31-2011, 02:58 AM   #5
Manichean
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There's an alternative download site available if you're having trouble with the primary one. Try clearing your browser cache before redownloading. If possible, try another browser.
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