sony prs505 and adobe digital editions

thephoenix572 · 02-06-2011, 06:24 PM

We have just got a new pc and today attached the sony prs505 to it and tried to download books to it.

I have adobe digital editions and my pc is windows 7.

First my ereader is not showing in adobe digital editions then when i have authorised the account it is not letting me download books down it because it says E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

Does the email and password need to be exactly the same as from WHSMITH website where the books are coming from.

I'm so confused have we spent money on books we cannot use and why is the ereader not showing on digital editions.

What can I do please will somebody help me

elcreative · 02-06-2011, 08:19 PM

If you have already got an ADE authorisation setup then you should use the same user ID and password etc on your new PC... if you change them then you lose access to items already purchased, that's why you have (well, we're stuck with) the ADE DRM system, it initially allows up to six devices to authorised for an account... you DON'T set up a new ADE ID etc just because you bought a new computer...

02-06-2011, 06:24 PM	#1
thephoenix572 Junior Member Posts: 1 Karma: 10 Join Date: Feb 2011 Device: sony prs-505	sony prs505 and adobe digital editions We have just got a new pc and today attached the sony prs505 to it and tried to download books to it. I have adobe digital editions and my pc is windows 7. First my ereader is not showing in adobe digital editions then when i have authorised the account it is not letting me download books down it because it says E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER Does the email and password need to be exactly the same as from WHSMITH website where the books are coming from. I'm so confused have we spent money on books we cannot use and why is the ereader not showing on digital editions. What can I do please will somebody help me

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02-06-2011, 08:19 PM	#2
elcreative Wizard Posts: 2,888 Karma: 5875940 Join Date: Dec 2007 Device: PRS505, 600, 350, 650, Nexus 7, Note III, iPad 4 etc	If you have already got an ADE authorisation setup then you should use the same user ID and password etc on your new PC... if you change them then you lose access to items already purchased, that's why you have (well, we're stuck with) the ADE DRM system, it initially allows up to six devices to authorised for an account... you DON'T set up a new ADE ID etc just because you bought a new computer...

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