09-08-2008, 07:19 PM | #1 |
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Content Return Policy
Hi!
According to http://www.amazon.com/gp/help/custom...deId=200144510 , Kindle content can be returned for free for 7 days. What keeps unscrupulous users from getting all their books for free... as long as they can finish them in 7 days and don't want to look at them again once they're finished? C |
09-08-2008, 07:28 PM | #2 | |
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09-09-2008, 06:54 AM | #3 |
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I've heard that you can't return once you've read past some percentage of the book.
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09-09-2008, 08:49 AM | #4 | |
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I agree that they will probably keep track of a pattern of returns too. If you return too much or too often they will probably refuse. |
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09-09-2008, 08:52 AM | #5 |
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09-09-2008, 09:41 AM | #6 |
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How about "the fact that it would be wrong to do so"? I think that most people are fundamentally honest.
I've only ever once requesed a refund on an eBook - a Penguin book I'd bought from BoB which was literally unreadable, its formatting was so awful. To their credit, BoB had a look at it, agreed that it was horrendous, and refunded the price immediately. |
09-09-2008, 09:58 AM | #7 |
fruminous edugeek
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Amazon accepts physical returns, too, and someone could theoretically read a paper book (carefully, so as not to show wear), then return it. I think the good will generated by this kind of policy is worth the minor risks to them.
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09-09-2008, 04:11 PM | #8 |
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I've only returned one book, but I'd read a substantial amount. But toward the end there were a number documents in picture format that were too small to read and no way to enlarge them and it was annoying enough for me to return the book.
So there's definitely no 'percentage of the book read'. But I'm not too worried about it being abused. Most of the large bookstores in the US offer an even more generous return policy (14-30 days, depending on the store) - so it's not unusual. |
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