Calibre no longer showing covers after upgrade to 64-bit

[BetterRed]

Originally Posted by PeterNL

Path command shows:
...;C:\Program Files <x86>\Calibre2\;C:\Program Files\Calibre2\;...

First one - C:\Program Files <x86>\Calibre2\ - is 32bit, second is 64bit

32bit doesn't have the problem, 64 bit does

@PeterNL - try removing the 32bit version from the path and running the 64bit version

BR

[cybmole]

it may be that path thing, but I definitely had both versions in stalled , when I was migrating to 64 bit + nervous, and there ware no issues with covers. I am pretty sure Kovis has said that both version should happily co-exist on same PC

[BetterRed]

Originally Posted by cybmole

it may be that path thing, but I definitely had both versions in stalled , when I was migrating to 64 bit + nervous, and there ware no issues with covers. I am pretty sure Kovis has said that both version should happily co-exist on same PC

- but I don't know if both versions were in the path - never looked.

It maybe better if PeterNL eliminated the PATH issue by saving the current value of PATH and then clearing it entirely and doing a test. If its still not working put the PATH back as it was - otherwise move the calibre entries to the front of the PATH. In my opinion the PATH is probably a red herring, but its worth a try, given its little effort to do so.

And yes, K has said its OK, its written on the 64bit downloads page.

BR

[DoctorOhh]

Originally Posted by BetterRed

It maybe better if PeterNL eliminated the PATH issue by saving the current value of PATH and then clearing it entirely and doing a test.

This is a good idea, but if it is a path issue it most likely has to do with other programs in the path. It would have been nice if he had shared his entire path as initially asked instead of a truncated version.

[PeterNL]

Originally Posted by DoctorOhh

This is a good idea, but if it is a path issue it most likely has to do with other programs in the path. It would have been nice if he had shared his entire path as initially asked instead of a truncated version.

PATH=C:\Program Files (x86)\AMD APP\bin\x86_64;C:\Program Files (x86)\AMD APP\bin\x86;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\Sys tem32\Wbem;C:\Windows\System32\WindowsPowerShell\v 1.0\;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files (x86)\Calibre2\;C:\Program Files\Calibre2\;C:\Program Files (x86)\QuickTime\QTSystem\;

Then I emptied the Path completely (HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contr ol\Session Manager\Environment\Path). Still no difference: no covers in right pane in 64 bit version [1.23] (though some covers present when opening a book, some not), all covers present in 32-bit version [1.23]

[BetterRed]

@PeterNL - Have you tried creating a fresh configuration - quit calibre, rename existing configuration folder, start calibre 64bit, if it works try copy the renamed one on somewhere like c:\calibre_config and set the CALIBRE_CONFIG_DIRECTORY to refer to it ===>>> http://manual.calibre-ebook.com/customize.html

BR

[BetterRed]

Originally Posted by PeterNL

Still no difference: no covers in right pane in 64 bit version [1.23] (though some covers present when opening a book, some not), all covers present in 32-bit version [1.23]

shot in the dark, if the books are epub or azw3 try running 64bit Polish book, with Update the cover checked, on the following

• one of the books that does show a cover in 64bit viewer
• one of the books that does not show a cover in 64bit viewer

Now have a look at both books in both the 32bit and 64bit viewers

share the results - not sure what I expect or what different possibilities might mean

BR

[DoctorOhh]

Originally Posted by PeterNL

Then I emptied the Path completely (HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contr ol\Session Manager\Environment\Path). Still no difference: no covers in right pane in 64 bit version [1.23] (though some covers present when opening a book, some not), all covers present in 32-bit version [1.23]

I guess that rules out the path, very strange.

[kovidgoyal]

Try running in debug mode and see if anything useful is printed (right click the preferences button).

[PeterNL]

Originally Posted by kovidgoyal

Try running in debug mode and see if anything useful is printed (right click the preferences button).

64-bit version:
calibre Debuglog
calibre 1.23 [64bit] isfrozen: True is64bit: True
Windows-7-6.1.7601-SP1 Windows ('64bit', 'WindowsPE')
('Windows', '7', '6.1.7601')
Python 2.7.5
Windows: ('7', '6.1.7601', 'SP1', 'Multiprocessor Free')
Starting up...
Started up in 23.27 seconds with 6932 books
Worker Launch took: 0.722999811172
32-bit version:
calibre Debuglog
calibre 1.23 isfrozen: True is64bit: False
Windows-7-6.1.7601-SP1 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '7', '6.1.7601')
Python 2.7.5
Windows: ('7', '6.1.7601', 'SP1', 'Multiprocessor Free')
Starting up...
Started up in 12.49 seconds with 6932 books
Worker Launch took: 0.496000051498

[kovidgoyal]

Nothing useful, not that I expected it. Windows is notoriously hard to get any useful debugging information from. Just use the 32 bit version, it is functionally identical, unless you need to convert some very large books.

[PeterNL]

32 bit downloading cover for one book:
Starting cover download for: Vuurtoren van Connemara
Query: Vuurtoren van Connemara [u'Santa Montefiore'] {u'isbn': u'9022565092'}

****************************** BOL_NL Covers ******************************
Request extra headers: [('User-agent', 'Mozilla/5.0 (Windows NT 6.1; rv:6.0) Gecko/20110814 Firefox/6.0')]
Downloaded cover: 260x399
Took 1.37099981308 seconds
No cached cover found, running identify
Querying: http://www.bol.com/nl/s/boeken/zoekr...questid=136981
BOL_NL url: u'http://www.bol.com/nl/s/boeken/zoekresultaten/Ntt/9022565092/Ntk/isbncode/Nty/1/N/8299+8293/Ne/8299+8293/search/true/searchType/qck/toonAlle/true/index.html?_requestid=136981'
Downloading cover from: http://s.s-bol.com/imgbase0/imagebas...0009921544.jpg

************************************************** ******************************



****************************** Amazon.com Covers ******************************
Request extra headers: [('User-agent', 'Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1')]
Downloaded cover: 325x500
Took 4.79799985886 seconds
No cached cover found, running identify
Found image: http://ecx.images-amazon.com/images/...4,203,200_.jpg
Downloading cover from: http://ecx.images-amazon.com/images/I/51-Pr020PXL.jpg

************************************************** ******************************


Same book in 64-bit version:
Starting cover download for: Vuurtoren van Connemara
Query: Vuurtoren van Connemara [u'Santa Montefiore'] {u'isbn': u'9022565092'}

****************************** BOL_NL Covers ******************************
Request extra headers: [('User-agent', 'Mozilla/5.0 (Windows NT 6.2; rv:9.0.1) Gecko/20100101 Firefox/9.0.1')]
Downloaded cover: 260x399
Took 1.13499999046 seconds
No cached cover found, running identify
Querying: http://www.bol.com/nl/s/boeken/zoekr...questid=136981
BOL_NL url: u'http://www.bol.com/nl/s/boeken/zoekresultaten/Ntt/9022565092/Ntk/isbncode/Nty/1/N/8299+8293/Ne/8299+8293/search/true/searchType/qck/toonAlle/true/index.html?_requestid=136981'
Downloading cover from: http://s.s-bol.com/imgbase0/imagebas...0009921544.jpg

************************************************** ******************************


****************************** Amazon.com Covers ******************************
Request extra headers: [('User-agent', 'Mozilla/5.0 (Windows NT 5.2; rv:2.0.1) Gecko/20100101 Firefox/4.0.1')]
Downloaded cover: 325x500
Took 4.89299988747 seconds
No cached cover found, running identify
Found image: http://ecx.images-amazon.com/images/...4,203,200_.jpg
Downloading cover from: http://ecx.images-amazon.com/images/I/51-Pr020PXL.jpg

************************************************** ******************************

[kovidgoyal]

You can also run

calibre-debug --test-build

That runs various tests on the compiled libraries that calibre uses.

[PeterNL]

Result from "calibre-debug --test-build" (64-bit, v 1.23)
after lots of 'loaded' s and 'OK' s, it ends with:

Python function terminated unexpectedly
Qt doesn't seem to be able to load its image plugins <Error Code:1>
Traceback <most recent call last>:
File "site.py", line 132, in main
File "site.py", line 109, in run_entry_point
File "site-packages\calibre\debug.py", line 261, in main
File "site-packages\calibre\test_build.py", line 146, in test
File "site-packages\calibre\test_build.py", line 79, in test_qt
RuntimeError: Qt doesn't seem to be able to load its image plugins

The 32-bit version doesn't give this Error Code and message.

[kovidgoyal]

Yeah that confirms the problem is something is preventing loading of the image libraries. Unfortunately, I know no way of determining what that might be on windows.