Internet on Kindle

[HarryT]

I've already told you that I believe the problem lies with your router, not your Kindle.

[Foxydemon]

I don't understand how it can't be the Kindle through

[HarryT]

Originally Posted by Foxydemon

I don't understand how it can't be the Kindle through

There's an easy way to test that. Go somewhere with free public WiFi ("Macdonalds" is a good bet) and see if it works there.

[Foxydemon]

It does work at other places other then my house. But my mother can get it to work for her Kindle at the house

[HarryT]

Originally Posted by Foxydemon

It does work at other places other then my house. But my mother can get it to work for her Kindle at the house

If it works elsewhere, that proves that the problem is NOT with the Kindle. Therefore, by a process of elimination, it's almost certainly with the router.

[Foxydemon]

How do I fix the problem with the router?

[Foxydemon]

Is there an way to fix the router without disconnecting the internet or wiring or bring able to get onto the computer?

[HarryT]

You need to log on to your router via its web interface, and check that:

1. The Kindle is appearing on the list of devices for the DHCP server (assuming your router is a DHCP server - they almost all are).
2. That it's not being blocked. Pretty much all routers give you the option of only allowing specified devices to connect - you might have enabled this.

How you do this depends on your router - they're all different.

[DiapDealer]

Things to check:

1) Is there MAC address filtering going on with the router? Perhaps your mother's Kindle's MAC address (and other devices) has been approved where yours has not.

2) Is your mother's Kindle the exact same model as yours? If not, is it possible her Kindle is a 3G model and as such, is not even using the wifi router to connect?

3) Do newer Kindles allow you to browse anywhere you want to go on the internet with a Kindle that isn't registered? Is your Kindle registered (I only ask because of all the resetting that was going on)?

[Foxydemon]

I used to be able to use the internet with my Kindle before. And me and my mother Kindle is kinda the same. How can it work before and stop working after?

I have my own Amazon account so I think it is.

My mother Kindle is not the same kind but it's almost the same. It's not an Kindle fire. But it does have an keyboard

[DiapDealer]

My mother Kindle is not the same kind but it's almost the same. It's not an Kindle fire. But it does have an keyboard

That's not really helpful. Your mother could have a 3G Kindle Keyboard and isn't even using the router for internet access.

[Foxydemon]

She does use the router it's the only way to get the books into your kindle

[DiapDealer]

She does use the router it's the only way to get the books into your kindle

See, that's just not true. 3G models don't require a router. They use the same wireless network that cell-phones use. My Kindle uses no home router to get books onto it.

[HarryT]

Originally Posted by Foxydemon

She does use the router it's the only way to get the books into your kindle

Foxy,

I don't mean to be impolite, but you'd get a lot more help if you just gave a straightforward answer to a straightforward question. What SPECIFIC model is your mother's Kindle?

[Foxydemon]

I don't now the names of them
I don't use an Router too I used the internet WiFi
My mother Router has an keyboard and it's gray like my Kindle