Amazon email for too many returns

[Purple Lady]

Originally Posted by Katsunami

Why should a husband and a wife have the same Amazon account? There are very good reasons for keeping accounts separate, if only to keep one person's books separate from another's.

I think what Rizla was referring to is when a person had their account closed by Amazon and opened a new account Amazon figured out it was the same person.

If Josie's account were to be closed and opened a new one in hubby's name Amazon may look more closely at returns with that account as well. You are correct of course that a husband and wife can have separate accounts. Even if her account isn't closed, Amazon may still keep a close watch on hubby's account if one were to be opened.

[Wearever]

Originally Posted by cybmole

yes, but it becomes scary when they appear to abuse that power and when you may have a lot invested in the relationship e.g. digital content owned, services paid for up to a year in advance ( prime video, audible books, ... ) & where you may also have marketplace seller reputation...

same goes for ebay - google finds many "innocent" but "blacklisted for life" ebay policy "victims".

with pretty much any retailer bar those two, I would lose no sleep if unable to use them in future, but amazon & ebay are the two places where I buy almost all my stuff, and where I have seller ratings that I would hate to lose.

maybe the moral here is never to become over-dependent on any single corporation, especially those with no physical presence where you cannot go sort things out face-to-face.

I agree the moral of the story here is, never to put too many eggs in one basket ! This is exactly what Amazon wants it's customers to do. See it all, read it all, buy it all & review it all with them. I have not had any problems with Amazon, I don't order all that much from them, mostly Kindle books. But I will shop around more now. It's very easy to get everything from Amazon. Maybe not the wisest thing to do though.

[pdurrant]

Originally Posted by Fbone

PDurrant, somehow you attributed the quote to me when it was written by soulfuldog. I'd be obliged if you would kindly change it, thanks.

Please accept my apologies. I'm not quite sure how I managed that. Now fixed.

[Ripplinger]

Originally Posted by Katie1

Save your money I already purchased that model & returned it False Adv it Doesn't stream Amazon. Best Buy on their site said Amazon was to ADD the app After March 2015 So I purchased another one in May 2015 Returned it to. Purchsed another one same model from BB in Sept 2015 Returned it too! BB told me Stop I told them Open the Box hook it up & Prove it does the streaming adv on it Before customers buy. Until then we in stale mate.

After reading more forums that deal only with audio-video and that particular player, I'm convinced it does include Amazon Video and plays it perfectly, including the HD. But also in reading all the posts, I've decided to get the next higher player, the BDP-S6500, mainly because it handles noise reduction better which results in a better quality picture. And it too also will stream Amazon. And I'm really tempted to get it now rather than wait.

I really have no idea what the problem is with the S5500 for you, but it definitely should be streaming Amazon Video, I've read too many instances where owners are successfully streaming Amazon with it to think otherwise at this point.

[JSWolf]

Originally Posted by pdurrant

Amazon have stated that closed accounts still retain all access to digital purchases.

If that's the case, why did we some people coming here and saying they had lost 100% access to their Amazon account including digital purchases?

[Purple Lady]

Originally Posted by JSWolf

If that's the case, why did we some people coming here and saying they had lost 100% access to their Amazon account including digital purchases?

Hopefully that has changed since the problem was made public.

[Cinisajoy]

Originally Posted by JSWolf

If that's the case, why did we some people coming here and saying they had lost 100% access to their Amazon account including digital purchases?

Wasn't that like 2 or 3 years ago?

[pdurrant]

Originally Posted by JSWolf

If that's the case, why did we some people coming here and saying they had lost 100% access to their Amazon account including digital purchases?

When? If you mean the Norwegian customer from 2012, their access was restored, and that incident prompted Amazon to state their policy clearly - closure of an account to new purchases will not stop access to purchased digital content.

[Blossom]

Moderator Notice

We feel this topic has been thoroughly discussed from multiple perspectives with adequate attention and resolution given. The OP has been told several times to contact Amazon as no further help here can be given. We feel further discussion is going off topic and some people are forgetting their manners so this thread is now closed.