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Old 12-17-2025, 05:06 PM   #16
MegDreamsofBooks
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Quote:
Originally Posted by vermontcathy View Post
I've had some issues with K3s at times. What worked for me was to turn dual factor authentication OFF in my account settings, and also remove your cell phone number from the account so that it emails the code to you instead of text, and it will say to put the code in place of your password, not after it. For some reason, this has worked for me, and two other people, who had similar problems.
This is exactly how my new account is set up, and still doesn't work. So frustrating!

Hopefully once I'm off work for the holidays I'll have some time to come back to this and try everything again, maybe I'll get lucky on the 10th try. . . .
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Old Yesterday, 06:17 PM   #17
OrangeProblem
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I just went through this with 3 levels of Amazon support.

I last re-registered the device in late October 2025. Now Mid-December 2025 and the registration doesn't work anymore.

US account, no 2FA.

They did give me a $50 gift card, and a 15% discount on the next Kindle I buy, but it's still really annoying.
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Old Yesterday, 07:42 PM   #18
DiapDealer
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Adding the otp code to the password (after it fails with just the password) worked for me with K2s and K3s not all that long ago. My steps were: Sign In (and fail) with just the password; add the otp to the end of the password, and click Sign In again.

Last edited by DiapDealer; Yesterday at 07:46 PM.
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Old Yesterday, 10:52 PM   #19
OrangeProblem
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Quote:
Originally Posted by DiapDealer View Post
Adding the otp code to the password (after it fails with just the password) worked for me with K2s and K3s not all that long ago. My steps were: Sign In (and fail) with just the password; add the otp to the end of the password, and click Sign In again.
That worked for me in October, but not this week.

I'm surprised there wasn't an official announcement if Amazon's doing this on purpose.
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