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Old 10-04-2014, 11:50 AM   #211
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Glad to know I'm not the only one displeased with Kobo's ordering/shipping system.

I was charged on the 29th, I still have not had a tracking number emailed to me. I called on Sept 30th, and then again on Oct 2nd. On the 30th CS told me it should ship out on the first of October. I still didn't have a number on the 2nd, when I called I was told it still had not shipped and to call back on Monday the 6th. If my H20 isn't here or at the very least shipped CS is going to see a much less understanding side of me.

This is also why I wish Kobo would invest in getting their products back in to US retailers.
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Old 10-04-2014, 01:23 PM   #212
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Old 10-04-2014, 01:28 PM   #213
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Kobo Aura H2O removed from kobo site. What is going on?
I just checked Kobo's site and the H2O is listed and available for sale.
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Old 10-04-2014, 02:24 PM   #214
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Old 10-04-2014, 02:28 PM   #215
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Mate i dont know what site you are looking on, but
i cannot find aura h2o here: http://www.kobo.com/devices#ereaders
What country are you accessing from? Comes up fine in Canada.
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Old 10-04-2014, 02:29 PM   #216
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Old 10-04-2014, 02:30 PM   #217
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Mate i dont know what site you are looking on, but
i cannot find aura h2o here: http://www.kobo.com/devices#ereaders
And when I click your link, I see the H2O. I click the picture of the H2O and I get http://www.kobo.com/koboaurah2o#overview

Where is it you live? Maybe the H2O is not yet available there (depending where you live)? Or Did you set you set your account's location to a country where the H2O is not for sale?
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Old 10-04-2014, 02:58 PM   #218
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from euroope
Europe isn't a country?!

It shows up fine for me in the UK, although bizarrely the price is now showing as £167.43 instead of the proper price of £139.99.
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Old 10-04-2014, 03:00 PM   #219
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there is something wrong with my PC obviously
. sorry all
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Old 10-04-2014, 03:16 PM   #220
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Yeah that price is silly, though when it goes down again it may be worth using the KH2O_W25R voucher for £10 off it
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Old 10-04-2014, 03:20 PM   #221
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For anyone who picks theirs up at Argos, were there any out on display in store and were you able to open it up and take a look at it before leaving?

Or did you guys just grab it and run home to play with it
None on display at Argos Dunstable, I just took a chance. I did an online chat with them first to make sure it was included in their 30 day return window though. I can't see any problem with the screen so far, which is just as well as it was the only one they had.
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Old 10-04-2014, 04:04 PM   #222
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None on display at Argos Dunstable, I just took a chance. I did an online chat with them first to make sure it was included in their 30 day return window though. I can't see any problem with the screen so far, which is just as well as it was the only one they had.
I rang Argos Customer Service and tried to get the same assurance, unfortunately in my case they told me while it didn't appear to be an excluded item if the packaging showed any signs of having been opened it would not be able to be returned. Was your H20 in any kind of sealed wrapper? Could you have got it out, checked it and got it back in the box without them knowing?

£140 is just too much money to take a chance with.
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Old 10-04-2014, 04:32 PM   #223
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With Argos you'd be covered for a fault anyway though possibly only with a replacement.
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Old 10-04-2014, 05:08 PM   #224
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With Argos you'd be covered for a fault anyway though possibly only with a replacement.
The issue for me is the screen, I've read reports on here of yellow screens, I might end up with a device that has a screen I don't like. In that situation it's my word against Argos's that it's faulty. Buying from Argos is a really big gamble. I'd be happier if WHSmith had demo models in the store, at least then I'd have a benchmark they couldn't argue with.
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Old 10-04-2014, 05:16 PM   #225
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I see your point. Just glad mine is fine, better than my Aura HD which is a good surprise.
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