Pocketbook 360 - unresponsive buttons - Help?

readerreader · 06-30-2010, 12:33 AM

I just received my 360 two days ago and am enjoying it tremendously.

I have just realized that my Up and Right buttons do not respond in any orientation.

I have fiddled with Key Mapping as well as Resetting and nothing seems to work.
Firmware is 14.2.

Is it me or could there be an issue with the set?

I ordered it from one of the vendors in Germany who had posted a response in one of the forums here.

Any suggestions would be much appreciated.

IndecisiveMe · 06-30-2010, 12:47 AM

Do you mean up and right on the silver ring? I've not heard of anything like that happening. What are they mapped as in the keymapping?

readerreader · 06-30-2010, 01:56 AM

Yup.

Up and Right on the silver ring.

It doesn't make a difference what they are mapped to - I have changed them to map to different actions but they do not respond. In addition, they do not respond to allow me to navigate on the menu screens.

Ie. the only buttons that I can use to navigate on the menu screens (both the small one with bookmarks etc and the larger one with settings etc) are the Down and Left buttons on the silver ring and the two bigger page turning buttons.

Sigh.

mtravellerh · 06-30-2010, 01:57 AM

Quote:

Originally Posted by readerreader

I just received my 360 two days ago and am enjoying it tremendously.

I have just realized that my Up and Right buttons do not respond in any orientation.

I have fiddled with Key Mapping as well as Resetting and nothing seems to work.
Firmware is 14.2.

Is it me or could there be an issue with the set?

I ordered it from one of the vendors in Germany who had posted a response in one of the forums here.

Any suggestions would be much appreciated.

No issue that I am aware of. Please detail your key settings.

readerreader · 06-30-2010, 02:24 AM

It doesn't make a difference what they are mapped to - I have changed them to map to different actions but they do not respond. In addition, they do not respond to allow me to navigate on the menu screens.

In other words, holding the unit in portrait fashion, in the main menu screen, the only keys which I can use to navigate round the main menu are bottom and left on the silver ring and the two page turning buttons. Same if I am within a book and bring up the small menu for bookmarks etc.

At the moment, the key mapping for Up is Previous Section and Right is Next Page.

Ulli · 06-30-2010, 04:14 AM

Have you already tried a hardwarereset?

Shut down your PB.
Power it up.
While the PB boots hold the lower wing button and the center button at the same time.
Follow the instructions.
Wait about 15minutes.

Dont forget to backup your files before.

readerreader · 06-30-2010, 04:41 AM

Quote:

Originally Posted by Ulli

Have you already tried a hardwarereset?

Shut down your PB.
Power it up.
While the PB boots hold the lower wing button and the center button at the same time.
Follow the instructions.
Wait about 15minutes.

Dont forget to backup your files before.

Tried it - nope still doesn't work. No change.

SIGHH.

mtravellerh · 06-30-2010, 04:42 AM

Quote:

Originally Posted by readerreader

Tried it - nope still doesn't work. No change.

SIGHH.

Where did you buy your reader?

Ulli · 06-30-2010, 04:42 AM

You should get in contact with your reseller.

// Edit: mth was faster ( as usual -.- )

readerreader · 06-30-2010, 05:00 AM

Quote:

Originally Posted by Ulli

You should get in contact with your reseller.

// Edit: mth was faster ( as usual -.- )

Thought so.

Thank you.

readerreader · 06-30-2010, 05:02 AM

Quote:

Originally Posted by mtravellerh

Where did you buy your reader?

pocketgoods.de

They have asked me to contact service@pocketbook.de which I have done and will wait on a response I guess.

mtravellerh · 06-30-2010, 05:08 AM

Quote:

Originally Posted by readerreader

pocketgoods.de

They have asked me to contact service@pocketbook.de which I have done and will wait on a response I guess.

Please check your PM

06-30-2010, 12:33 AM	#1
readerreader Member Posts: 21 Karma: 10 Join Date: Jun 2010 Location: Singapore Device: Pocketbook 360	Pocketbook 360 - unresponsive buttons - Help? I just received my 360 two days ago and am enjoying it tremendously. I have just realized that my Up and Right buttons do not respond in any orientation. I have fiddled with Key Mapping as well as Resetting and nothing seems to work. Firmware is 14.2. Is it me or could there be an issue with the set? I ordered it from one of the vendors in Germany who had posted a response in one of the forums here. Any suggestions would be much appreciated.

06-30-2010, 01:56 AM	#3
readerreader Member Posts: 21 Karma: 10 Join Date: Jun 2010 Location: Singapore Device: Pocketbook 360	Pocketbook 360 - unresponsive buttons - HELP? Yup. Up and Right on the silver ring. It doesn't make a difference what they are mapped to - I have changed them to map to different actions but they do not respond. In addition, they do not respond to allow me to navigate on the menu screens. Ie. the only buttons that I can use to navigate on the menu screens (both the small one with bookmarks etc and the larger one with settings etc) are the Down and Left buttons on the silver ring and the two bigger page turning buttons. Sigh.

06-30-2010, 02:24 AM	#5
readerreader Member Posts: 21 Karma: 10 Join Date: Jun 2010 Location: Singapore Device: Pocketbook 360	Pocketbook 360 - unresponsive buttons - HELP? It doesn't make a difference what they are mapped to - I have changed them to map to different actions but they do not respond. In addition, they do not respond to allow me to navigate on the menu screens. In other words, holding the unit in portrait fashion, in the main menu screen, the only keys which I can use to navigate round the main menu are bottom and left on the silver ring and the two page turning buttons. Same if I am within a book and bring up the small menu for bookmarks etc. At the moment, the key mapping for Up is Previous Section and Right is Next Page.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
New prices for PocketBook 301 and PocketBook 360	Yar-PocketBooker	PocketBook	11	10-13-2010 12:22 AM
Buy Pocketbook 360	BeTePoK	Flea Market	1	04-27-2010 09:42 AM
Ended Pocketbook 360	tom95521	Flea Market	2	03-22-2010 09:51 PM
Pocketbook 301 und Pocketbook 360° im Test, Teil 1	Forkosigan	PocketBook	11	02-11-2010 03:54 AM
Buttons unresponsive	Iteria	Sony Reader	3	05-27-2009 01:48 AM

06-30-2010, 12:47 AM	#2
IndecisiveMe Addict Posts: 276 Karma: 106 Join Date: Jan 2010 Location: Melbourne, Australia Device: Pocketbook 360, Sony PRS-T1	Do you mean up and right on the silver ring? I've not heard of anything like that happening. What are they mapped as in the keymapping?

06-30-2010, 04:14 AM	#6
Ulli (-: Posts: 667 Karma: 1310 Join Date: Nov 2009 Location: Frankonia Device: PocketBook 360°,302	Have you already tried a hardwarereset? Shut down your PB. Power it up. While the PB boots hold the lower wing button and the center button at the same time. Follow the instructions. Wait about 15minutes. Dont forget to backup your files before.

06-30-2010, 04:42 AM	#9
Ulli (-: Posts: 667 Karma: 1310 Join Date: Nov 2009 Location: Frankonia Device: PocketBook 360°,302	You should get in contact with your reseller. // Edit: mth was faster ( as usual -.- )