Kobo freezes after power button pressed?

monkeylytics · 06-20-2010, 08:10 PM

I received my Kobo from Borders a few days ago, and I can't figure out if my Kobo is borked or if I'm doing something wrong.

When I press the power button to suspend the Kobo, the cover of the book I'm reading at the moment shows up on the screen as the Kobo is suspended. At the bottom, it says to press power to start reading. So far, so good.

But if I hit the power button to start reading again, nothing happens. It's only if I hold the power button down and basically reboot the device can I get anything to happen. So, that's say 40 seconds on the reboot, then I have to reload the book, etc. Interestingly, resetting the device with a paperclip in the back doesn't work when it gets in this state.

I'm guessing this isn't how things are supposed to work.

But unlike when my Nook would freeze all the time out of the box before the firmware upgrade, I haven't been able to get an answer out of Google on how to fix these Kobo issues. Any help here?

TIA

pholy · 06-20-2010, 08:17 PM

Nope, that's how it works... You really are turning it off, and have to wait for the reboot.
Yep, it sucks. I put it on the wish list for the firmware update, but I doubt that it will be changed this time around.

monkeylytics · 06-20-2010, 08:36 PM

Yikes. That's a real pity as overall I kind of like the minimalist approach of the Kobo vs. the other major ereaders. But that's a tough thing to look past. I guess I'll be doing most of my Kobo reading on my iPad and Android phone.

Thanks!

RedRoverJ · 06-20-2010, 09:04 PM

Quote:

Originally Posted by monkeylytics

I guess I'll be doing most of my Kobo reading on my iPad and Android phone.

It sounds like you have too many toys as it is. If you need to unload your Kobo, my wife has really taken a shine to mine and could use one of her own.

monkeylytics · 06-20-2010, 09:25 PM

Quote:

Originally Posted by RedRoverJ

It sounds like you have too many toys as it is. If you need to unload your Kobo, my wife has really taken a shine to mine and could use one of her own.

I'll just hold it to my chest, rock back and forth, and say "gotta believe!" while I wait for the mothership to make everything better.

J. Strnad · 06-20-2010, 09:42 PM

How often do you have to turn it off? I just leave mine on.

KjellM · 06-20-2010, 10:15 PM

I also just leave mine on. I went 8 days when I first started leaving it on all the time, then I powered it off/on to check the battery - it was down 7/8ths so I recharged it. Since then I recharge it overnight every two or three days.

SameerH · 06-20-2010, 10:18 PM

Yep, it's not ideal. That's why a sleep mode (hitting the power button once) is in the upcoming firmware upgrade. Although the device will auto-power down every 30 minutes of inactivity (you will have to boot it back up).

monkeylytics · 06-20-2010, 10:26 PM

Leaving it on is something I am going to test. I guess I've been conditioned to suspend devices to stretch out the power for when I'm ready to pick it back it up again.

Just saw Sameer's note. That's great to hear. But any particular reason why the device will require a reboot after 30 minutes of inactivity? Given the long reboot time of 35 seconds (never mind the book load), why not extend the timeframe to say a few days or a week?

Granted this is a data point of one, but if I haven't touched my eReader in a few days or a week, my frame of mind of waiting for a reboot might be ok. Not ideal, but it might not bug me.

But if I haven't touched it in say a few hours, the reboot would bug me, particularly if my frame of reference consists of other ereader devices which don't exhibit this sort of reboot requirement and load up pretty fast hours (or days or even weeks) later.

Solicitous · 06-20-2010, 10:31 PM

Quote:

Originally Posted by SameerH

Yep, it's not ideal. That's why a sleep mode (hitting the power button once) is in the upcoming firmware upgrade. Although the device will auto-power down every 30 minutes of inactivity (you will have to boot it back up).

Is that actually a smart move, having the device auto power down? A big plus with current ereaders is the ability to read, put it down and pick it up hours/days later and keep reading without drain on the battery. If after 30 min people are required to turn it on and wait 40 seconds + book loading time....kind of a downer!!

Secondly, is there any actual reason why the Kobo needs to power down at all?? The screen wont use power and the reader should be in an idle state drawing next to no power at all. Does the Kobo run background tasks, such as book indexing etc?

artificial · 06-20-2010, 11:50 PM

Quote:

Originally Posted by Solicitous

Secondly, is there any actual reason why the Kobo needs to power down at all?? The screen wont use power and the reader should be in an idle state drawing next to no power at all. Does the Kobo run background tasks, such as book indexing etc?

In his recent announcement about the firmware update MichaelT said:

Quote:

The bug: in some states, power consumption wasn't tapering off as much as it should have when the device went into sleep mode. We found the bug and fixed it

But from what we are being told, it sounds as if the "fix" simply entails turning the Kobo off after 30 minutes. I have already taken to powering down my Kobo between reading sessions to conserve battery life, but I was hoping after the firmware update that this would no longer be necessary.

06-20-2010, 08:10 PM	#1
monkeylytics Member Posts: 12 Karma: 10 Join Date: Jun 2010 Device: nook, kindle, ipad, kobo, htc hero, sony daily reader	Kobo freezes after power button pressed? I received my Kobo from Borders a few days ago, and I can't figure out if my Kobo is borked or if I'm doing something wrong. When I press the power button to suspend the Kobo, the cover of the book I'm reading at the moment shows up on the screen as the Kobo is suspended. At the bottom, it says to press power to start reading. So far, so good. But if I hit the power button to start reading again, nothing happens. It's only if I hold the power button down and basically reboot the device can I get anything to happen. So, that's say 40 seconds on the reboot, then I have to reload the book, etc. Interestingly, resetting the device with a paperclip in the back doesn't work when it gets in this state. I'm guessing this isn't how things are supposed to work. But unlike when my Nook would freeze all the time out of the box before the firmware upgrade, I haven't been able to get an answer out of Google on how to fix these Kobo issues. Any help here? TIA

06-20-2010, 10:26 PM	#9
monkeylytics Member Posts: 12 Karma: 10 Join Date: Jun 2010 Device: nook, kindle, ipad, kobo, htc hero, sony daily reader	Leaving it on is something I am going to test. I guess I've been conditioned to suspend devices to stretch out the power for when I'm ready to pick it back it up again. Just saw Sameer's note. That's great to hear. But any particular reason why the device will require a reboot after 30 minutes of inactivity? Given the long reboot time of 35 seconds (never mind the book load), why not extend the timeframe to say a few days or a week? Granted this is a data point of one, but if I haven't touched my eReader in a few days or a week, my frame of mind of waiting for a reboot might be ok. Not ideal, but it might not bug me. But if I haven't touched it in say a few hours, the reboot would bug me, particularly if my frame of reference consists of other ereader devices which don't exhibit this sort of reboot requirement and load up pretty fast hours (or days or even weeks) later. Last edited by monkeylytics; 06-20-2010 at 10:37 PM.

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06-20-2010, 08:17 PM	#2
pholy Booklegger Posts: 1,801 Karma: 7999816 Join Date: Jun 2009 Location: Toronto, Ontario, Canada Device: BeBook(1 & 2010), PEZ, PRS-505, Kobo BT, PRS-T1, Playbook, Kobo Touch	Nope, that's how it works... You really are turning it off, and have to wait for the reboot. Yep, it sucks. I put it on the wish list for the firmware update, but I doubt that it will be changed this time around.

06-20-2010, 08:36 PM	#3
monkeylytics Member Posts: 12 Karma: 10 Join Date: Jun 2010 Device: nook, kindle, ipad, kobo, htc hero, sony daily reader	Yikes. That's a real pity as overall I kind of like the minimalist approach of the Kobo vs. the other major ereaders. But that's a tough thing to look past. I guess I'll be doing most of my Kobo reading on my iPad and Android phone. Thanks!

06-20-2010, 09:42 PM	#6
J. Strnad Guru Posts: 915 Karma: 3537194 Join Date: Feb 2009 Device: Kobo, Kindle 3, Paperwhite	How often do you have to turn it off? I just leave mine on.

06-20-2010, 10:15 PM	#7
KjellM Connoisseur Posts: 58 Karma: 155580 Join Date: Jun 2010 Location: BC, Canada Device: Kobo, Glo HD, Aura ONE	I also just leave mine on. I went 8 days when I first started leaving it on all the time, then I powered it off/on to check the battery - it was down 7/8ths so I recharged it. Since then I recharge it overnight every two or three days.

06-20-2010, 10:18 PM	#8
SameerH Product Manager Posts: 487 Karma: 590887 Join Date: May 2010 Location: Toronto Device: Kobo Aura H2O	Yep, it's not ideal. That's why a sleep mode (hitting the power button once) is in the upcoming firmware upgrade. Although the device will auto-power down every 30 minutes of inactivity (you will have to boot it back up).