PocketBook 360° firmware (an official statement)

mtravellerh · 06-16-2010, 06:14 AM

PocketBook is very sorry that there are so many stability problems with the 360° firmware. It is very hard to find such bugs, as the programmers among you may very well know. Right now, our guys are trying their best to identify the problem and find a solution. We hope to provide a solution next week.

If this should not be possible, we have decided to build a new version of the software from scratch, this meaning that the new version 15.3 will not be based on the older version but build from the ground. We will try to make this new version available by beginning of July. Our sincerest apologies to everybody who has had problems with the firmware.

The software is VERY stable in both 301+ and 302 models, only the 360° version is afflicted with the aforementioned stability problems.

MTH

PR and Sales Manager PocketBook

mdmorrissey · 06-16-2010, 11:27 AM

Does this apply to 14.2 for PB 360 as well, since as you know I was having stability problems with that before I sent it back.

mtravellerh · 06-16-2010, 12:14 PM

Quote:

Originally Posted by mdmorrissey

Does this apply to 14.2 for PB 360 as well, since as you know I was having stability problems with that before I sent it back.

No. 14.2 is also very stable, as you will see.

franklekens · 06-16-2010, 05:59 PM

Hmpfh, then I must have a faulty device as well. Where do you send it back to - Pocketbook Germany?

luqmaninbmore · 06-16-2010, 10:35 PM

I would like to second the rock-solid stability of 14.2. It is more stable than my Kindle and in line with my old Sony 700 (which locked up once or twice in the year+ that I owned it).

Luqman

mdmorrissey · 06-17-2010, 06:38 AM

@frankelens: Yes, Germany. I haven't heard back from them yet but I am hoping it will come back with that "rock-solid" 14.2 everybody else seems to have. I am curious about what the problem could have been to cause the spontaneous rebooting (return to "Bookland" start page) that I was experiencing.

franklekens · 06-17-2010, 05:50 PM

Well, I had spontaneous rebooting even with the 14.2 firmware. If it's really all that solid, I'd suspect the hardware must be at fault in my case. Maybe I'll wait to see if that 15.3 really solves the problem, otherwise I might have to return it as well. (But first I need a backup device... :-)

mdmorrissey · 06-18-2010, 04:17 AM

I'll let you know what happens in my case. I sent it back 9 days ago.

IndecisiveMe · 06-18-2010, 06:56 AM

Quote:

Originally Posted by franklekens

Well, I had spontaneous rebooting even with the 14.2 firmware. If it's really all that solid, I'd suspect the hardware must be at fault in my case. Maybe I'll wait to see if that 15.3 really solves the problem, otherwise I might have to return it as well. (But first I need a backup device... :-)

I experienced this, too, but I'd definitely say 14.2 is MUCH more stable than 15.1 and 15.2 so far. At least with 14.2 I was only experiencing freezing and crashes and it always came back to the right page after a reset.

I really hope it's not a hardware issue, I'd hate to have to send mine back.

mdmorrissey · 06-18-2010, 05:28 PM

I got my 360 back today with 15.2 installed. They found no hardware defect. I hope the 15.2 works better than the 14.2 I had, although everybody here says it is worse.

crangirl · 06-19-2010, 09:17 AM

14.2 is working great for me. I'll wait untill 15.3 is finished before I'll upgrade.

mdmorrissey · 06-19-2010, 11:32 AM

I guess I'll have to try out 15.2, which is now installed, and hope it is an improvement, though from what I've read here it may be even less stable. If so I guess I'll have to downgrade again to 14.2 and wait for 15.3. It does not seem to be a hardware problem, according to PB.

Marcy · 06-19-2010, 09:56 PM

Quote:

Originally Posted by crangirl

14.2 is working great for me. I'll wait untill 15.3 is finished before I'll upgrade.

Me too. I've never had a single crash with daily heavy use. Not only am I waiting for 15.3, but I'm waiting for those brave early adopters to give a few weeks of good reports too! I don't want to mess with my perfect reader.

-Marcy

anabelee · 06-26-2010, 02:55 PM

I have to say that I did not install the 15.2 nor the 15.1 because I have never get stuck with 14.2, which I have in my pb360 since I bought it.

I'll wait for this new firmware, as I'm more than pleased with the one I have now in my pb.

06-16-2010, 06:14 AM	#1
mtravellerh book creator Posts: 9,657 Karma: 3856660 Join Date: Oct 2008 Location: Luxembourg Device: Kindle Scribe	PocketBook 360° firmware (an official statement) PocketBook is very sorry that there are so many stability problems with the 360° firmware. It is very hard to find such bugs, as the programmers among you may very well know. Right now, our guys are trying their best to identify the problem and find a solution. We hope to provide a solution next week. If this should not be possible, we have decided to build a new version of the software from scratch, this meaning that the new version 15.3 will not be based on the older version but build from the ground. We will try to make this new version available by beginning of July. Our sincerest apologies to everybody who has had problems with the firmware. The software is VERY stable in both 301+ and 302 models, only the 360° version is afflicted with the aforementioned stability problems. MTH PR and Sales Manager PocketBook

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06-16-2010, 11:27 AM	#2
mdmorrissey Addict Posts: 232 Karma: 262 Join Date: May 2010 Device: PocketBook 360	Does this apply to 14.2 for PB 360 as well, since as you know I was having stability problems with that before I sent it back.

06-16-2010, 05:59 PM	#4
franklekens Evangelist Posts: 407 Karma: 3421956 Join Date: Sep 2009 Device: various Kobo's, Onyx Note2, Pocketbook 360, Kindle Keyboard	Hmpfh, then I must have a faulty device as well. Where do you send it back to - Pocketbook Germany?

06-16-2010, 10:35 PM	#5
luqmaninbmore Da'i Posts: 1,144 Karma: 1217499 Join Date: Oct 2008 Location: Baltimore Device: Toshiba Thrive, Kobo Touch, Kindle 1, Aluratek Libre, T-Mobile Comet	I would like to second the rock-solid stability of 14.2. It is more stable than my Kindle and in line with my old Sony 700 (which locked up once or twice in the year+ that I owned it). Luqman

06-17-2010, 06:38 AM	#6
mdmorrissey Addict Posts: 232 Karma: 262 Join Date: May 2010 Device: PocketBook 360	@frankelens: Yes, Germany. I haven't heard back from them yet but I am hoping it will come back with that "rock-solid" 14.2 everybody else seems to have. I am curious about what the problem could have been to cause the spontaneous rebooting (return to "Bookland" start page) that I was experiencing.

06-17-2010, 05:50 PM	#7
franklekens Evangelist Posts: 407 Karma: 3421956 Join Date: Sep 2009 Device: various Kobo's, Onyx Note2, Pocketbook 360, Kindle Keyboard	Well, I had spontaneous rebooting even with the 14.2 firmware. If it's really all that solid, I'd suspect the hardware must be at fault in my case. Maybe I'll wait to see if that 15.3 really solves the problem, otherwise I might have to return it as well. (But first I need a backup device... :-)

06-18-2010, 04:17 AM	#8
mdmorrissey Addict Posts: 232 Karma: 262 Join Date: May 2010 Device: PocketBook 360	I'll let you know what happens in my case. I sent it back 9 days ago.

06-18-2010, 05:28 PM	#10
mdmorrissey Addict Posts: 232 Karma: 262 Join Date: May 2010 Device: PocketBook 360	I got my 360 back today with 15.2 installed. They found no hardware defect. I hope the 15.2 works better than the 14.2 I had, although everybody here says it is worse.

06-19-2010, 09:17 AM	#11
crangirl Connoisseur Posts: 52 Karma: 128 Join Date: May 2010 Device: Pocketbook 360	14.2 is working great for me. I'll wait untill 15.3 is finished before I'll upgrade.

06-19-2010, 11:32 AM	#12
mdmorrissey Addict Posts: 232 Karma: 262 Join Date: May 2010 Device: PocketBook 360	I guess I'll have to try out 15.2, which is now installed, and hope it is an improvement, though from what I've read here it may be even less stable. If so I guess I'll have to downgrade again to 14.2 and wait for 15.3. It does not seem to be a hardware problem, according to PB.

06-26-2010, 02:55 PM	#14
anabelee Zealot Posts: 114 Karma: 583 Join Date: Dec 2009 Location: Vigo, Spain Device: Woxter Scriba 150, pocketbook 360	I have to say that I did not install the 15.2 nor the 15.1 because I have never get stuck with 14.2, which I have in my pb360 since I bought it. I'll wait for this new firmware, as I'm more than pleased with the one I have now in my pb.