Books removed from fictionwise? - Page 16

advocate2 · 04-28-2010, 05:36 PM

Well,

FW just added a couple of titles by Thomas Cahill (How the Irish Saved Civilisation) which included a rebate, even with Micropay purchase, so I used up some more micropay and brought my balance down to $67. My theory, use up micropay dollars as soon as possible since B&N is out to destroy FW.

wayrad · 04-28-2010, 08:39 PM

Quote:

Originally Posted by advocate2

Well,

FW just added a couple of titles by Thomas Cahill (How the Irish Saved Civilisation) which included a rebate, even with Micropay purchase, so I used up some more micropay and brought my balance down to $67. My theory, use up micropay dollars as soon as possible since B&N is out to destroy FW.

Won't they have to refund unused Micropay if (when?) they shut the doors? It's practically impossible to use up the last bit of it, since you can't buy books on partial credit/partial Micropay.

foghat · 04-28-2010, 08:59 PM

^ I can't see them refunding MP dollars, for the most part the are like 'bonus' dollars. hopefully you didn't pay cash for any.

I've got to figure out how to use my balance and use it quick. Things don't feel right here.

cfrizz · 04-28-2010, 09:04 PM

I got mine down to .63 cents.

mdb139 · 04-29-2010, 04:01 PM

I requested a refund for the unused portion of my BuyWise membership. I got this response less than 24 hours later:

As requested, we have returned the unused portion of your Buywise Membership...[remaining details removed]

pilotbob · 04-29-2010, 05:31 PM

Quote:

Originally Posted by mdb139

I requested a refund for the unused portion of my BuyWise membership. I got this response less than 24 hours later:

As requested, we have returned the unused portion of your Buywise Membership...[remaining details removed]

well... that was nice of them... now they are going to get a flood of requests for this.

BOb

KarenH · 04-29-2010, 07:45 PM

Quote:

Originally Posted by pilotbob

well... that was nice of them... now they are going to get a flood of requests for this.

BOb

Yep, I made a similar request yesterday, and just received this response:

Quote:

Karen,

Okay, I've asked our financial department to send the $104.95 (equal to 124.95 minus 20.00) back to your credit card.

Due to industry changes, our content suppliers are currently unable to offer certain titles from several large publishers. We are working with our content partners to resolve this.

Best Regards,

Simon
Fictionwise Support Team

I hope the refund comes through as quickly as they removed my remaining $10 coupon codes and changed the expiration date!

wayrad · 04-29-2010, 08:39 PM

Quote:

Originally Posted by foghat

^ I can't see them refunding MP dollars, for the most part the are like 'bonus' dollars. hopefully you didn't pay cash for any.

I've got to figure out how to use my balance and use it quick. Things don't feel right here.

It does seem appallingly likely that they won't refund anything for Micropay balances, at least without being specifically asked (seems like they'd have to offer some such option for people who bought Micropay directly - and I doubt they'll bother to have a separate policy for them). Or maybe they could offer Ereader or B&N credit instead? At any rate, the situation does smell "off" enough to make me go buy a couple of trashy mysteries just now, so my micropay is down to $1.45.

P.S. And a couple of short stories brings it to $0.05. Has anyone managed to make it come out even?

TallMomof2 · 04-29-2010, 10:49 PM

If you read on Fictionwise's MicroPay Help page at the very bottom it states:

Quote:

If I decide I no longer want to buy eBooks from Fictionwise, can I get my account money back?
Sure! Send an email to support@fictionwise.com and tell us your login id and email address, and ask us for a refund. We'll get it out to you within 60 days.

advocate2 · 04-30-2010, 09:14 AM

MDB,

Great find and great post. I sent some karma your way. Might I suggest you start a new post with this headline??

Don

langshipley · 04-30-2010, 06:55 PM

I decided today to try to run down my micropay rebates as I had a huge balance on it.

Two things I found out - there are very limited titles available now that the 5 majors have pulled their books (which sucks!) and they have started using technology which checks your location against your IP address, so even if you have a legit US address but you are accessing from a different country, it will come back with a message saying that your actual location and your address on the system do not match.

Between the geographic restrictions on books, the IP address checking and the limited titles, it was a push just to be able to use my micropay.

They certainly are not making it easy for someone to spend money with them, are they?

I'm sure FW must really be suffering from dropped sales.

Even the title selections for what's new and their 100% micropay rebates are terrible. It used to be that there was always at least 1 of the 4 100% micropay rebates books I would want to get right away and take advantage of the rebate but now there is nothing.

I'm just going to try to use up my micropay rebates as quickly as possible and then I'm not going back to FW again. It's just too bad as I have been a faithful customer for years.

It all started going downhill after the B&N purchase. Doesn't B&N realise that we are now living in a global economy? Don't they know that (1) the world is not the US only and (2) people from other parts of the world would like to buy from them too, if they only let them. What are they afraid of?

langshipley · 04-30-2010, 08:00 PM

I have worked by micropay rebates down to 13c. I don't think I could get it any lower than that.

Good bye, Fictionwise.

foghat · 05-01-2010, 09:35 AM

Quote:

Originally Posted by TallMomof2

If you read on Fictionwise's MicroPay Help page at the very bottom it states:

Good find. Though I wonder if they distinguish between micropay dollars that were bought for cash vs. ones that were 'bonused', as that whole micropay account faq talks about funding your micropay account will real dollars - doesn't talk at all about the dollars you get when buying books..

FizzyWater · 05-02-2010, 01:30 AM

Well, it looks like I'm down to just one that won't download now...

KarenH · 05-03-2010, 01:33 AM

Quote:

Originally Posted by KarenH

Yep, I made a similar request yesterday, and just received this response:

Karen,

Okay, I've asked our financial department to send the $104.95 (equal to 124.95 minus 20.00) back to your credit card.

Due to industry changes, our content suppliers are currently unable to offer certain titles from several large publishers. We are working with our content partners to resolve this.

Best Regards,

Simon
Fictionwise Support Team

I hope the refund comes through as quickly as they removed my remaining $10 coupon codes and changed the expiration date!

Well, I made the request on the 28th, received the response on the 29th, and the credit showed on my card on the 30th. I'm certainly not complaining, but I am a little surprised that they're in that much of a hurry to give the money back!

04-30-2010, 08:00 PM	#237
langshipley Connoisseur Posts: 62 Karma: 10 Join Date: Apr 2010 Device: Kindle 3, Paperwhite 2, iOS Kindle app	I have worked by micropay rebates down to 13c. I don't think I could get it any lower than that. Good bye, Fictionwise. Last edited by langshipley; 04-30-2010 at 08:06 PM.

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04-28-2010, 05:36 PM	#226
advocate2 My Kingdom for Karma Posts: 430 Karma: 7125 Join Date: Jul 2009 Location: Las Vegas Device: Sony 350, 650, 950, Nook Color	Well, FW just added a couple of titles by Thomas Cahill (How the Irish Saved Civilisation) which included a rebate, even with Micropay purchase, so I used up some more micropay and brought my balance down to $67. My theory, use up micropay dollars as soon as possible since B&N is out to destroy FW.

04-28-2010, 08:59 PM	#228
foghat Evangelist Posts: 464 Karma: 1006520 Join Date: Mar 2010 Location: Alberta, Canada Device: Kindle PW3	^ I can't see them refunding MP dollars, for the most part the are like 'bonus' dollars. hopefully you didn't pay cash for any. I've got to figure out how to use my balance and use it quick. Things don't feel right here.

04-28-2010, 09:04 PM	#229
cfrizz Wizard Posts: 1,576 Karma: 36389706 Join Date: Dec 2009 Location: Quincy, MA Device: Samsung 54A, Kobo Libra H2O, Samsung S6 Lite	I got mine down to .63 cents.

04-29-2010, 04:01 PM	#230
mdb139 Enthusiast Posts: 28 Karma: 472468 Join Date: Dec 2005 Device: Android (Samsung Captivate)	I requested a refund for the unused portion of my BuyWise membership. I got this response less than 24 hours later: As requested, we have returned the unused portion of your Buywise Membership...[remaining details removed]

04-30-2010, 09:14 AM	#235
advocate2 My Kingdom for Karma Posts: 430 Karma: 7125 Join Date: Jul 2009 Location: Las Vegas Device: Sony 350, 650, 950, Nook Color	MDB, Great find and great post. I sent some karma your way. Might I suggest you start a new post with this headline?? Don

04-30-2010, 06:55 PM	#236
langshipley Connoisseur Posts: 62 Karma: 10 Join Date: Apr 2010 Device: Kindle 3, Paperwhite 2, iOS Kindle app	I decided today to try to run down my micropay rebates as I had a huge balance on it. Two things I found out - there are very limited titles available now that the 5 majors have pulled their books (which sucks!) and they have started using technology which checks your location against your IP address, so even if you have a legit US address but you are accessing from a different country, it will come back with a message saying that your actual location and your address on the system do not match. Between the geographic restrictions on books, the IP address checking and the limited titles, it was a push just to be able to use my micropay. They certainly are not making it easy for someone to spend money with them, are they? I'm sure FW must really be suffering from dropped sales. Even the title selections for what's new and their 100% micropay rebates are terrible. It used to be that there was always at least 1 of the 4 100% micropay rebates books I would want to get right away and take advantage of the rebate but now there is nothing. I'm just going to try to use up my micropay rebates as quickly as possible and then I'm not going back to FW again. It's just too bad as I have been a faithful customer for years. It all started going downhill after the B&N purchase. Doesn't B&N realise that we are now living in a global economy? Don't they know that (1) the world is not the US only and (2) people from other parts of the world would like to buy from them too, if they only let them. What are they afraid of?

05-02-2010, 01:30 AM	#239
FizzyWater You kids get off my lawn! Posts: 4,220 Karma: 73492664 Join Date: Aug 2007 Location: Columbus, Ohio Device: Oasis 2 and Libra H2O and half a dozen older models I can't let go of	Well, it looks like I'm down to just one that won't download now...