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Old 04-16-2010, 05:16 AM   #1
sony_fox has learned how to buy an e-book online
Posts: 106
Karma: 84
Join Date: Jun 2009
Location: Manchester
Device: Sony 505
Always woth complaining.

Just a quick post to Books on Board/UK for actually having some customer support worthy of the name.

I recently bought Hero fo Ages from them, and it was badly formatted - not unreadable, but certainly disruptive, lots of - intruding and thlia letter transposition making words hard to guess. Contact through their website, couple of emails later, and refund sent.

I hope they pass it back to the publisher - shoddy formatting is not acceptable.
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