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Old 03-11-2010, 07:29 PM   #1
abookreader
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Blech - Plastic Logic Delayed Que

had this ordered for my husband. He's a physicist and travels frequently ... hated the price tag but it looked like the best fit for his needs.

Email today.
---
Dear ,

Thank you for being one of the first customers to order a QUE proReader from Plastic Logic. We appreciate your business.

Today, I wanted to personally inform you that we are postponing the first QUE proReader shipments until this Summer in order to fine-tune the features and enhance the overall product experience.

Within the next month we will send you an email with more details about your order. If you also ordered accessories for your QUE proReader, we plan to ship them at the same time as your QUE proReader.

I can imagine that you want to get your QUE proReader as soon as possible. We are sorry for the delay. For your inconvenience, the shipping charges will be on us.

Please note that we will not charge your credit card until your order is ready to ship.

If you have any questions, please do not hesitate to email us at QUEhelp@PlasticLogic.com

Once again, thank you for being one of our first QUE proReader customers.

Best regards,

Richard Archuleta
CEO
Plastic Logic
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Old 03-11-2010, 07:46 PM   #2
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Bummer! I have been holding out for the Que for my large screen reader but I may just go with the iRex800SG.
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Old 03-11-2010, 09:25 PM   #3
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Lol. This is exactly why I keep telling people to shut about readers that aren't for sale yet. Until it's on shelves, it doesn't exist.

Is there a word for that? Vapor-hardware?
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Old 03-11-2010, 09:57 PM   #4
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Originally Posted by daffy4u View Post
Bummer! I have been holding out for the Que for my large screen reader but I may just go with the iRex800SG.
That is exactly what I did. And I think, in the end the screen is just big enough and the Irex is much more portable than the Que. Seems faster, too.
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Old 03-11-2010, 10:01 PM   #5
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That is exactly what I did. And I think, in the end the screen is just big enough and the Irex is much more portable than the Que. Seems faster, too.
I think the 8 inch screen will work for me as well. I just really wanted that all plastic, no glass reader.
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Old 03-12-2010, 03:03 AM   #6
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Far better to delay the launch until the device is "right" rather than ship a buggy machine.
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Old 03-12-2010, 04:57 AM   #7
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Far better to delay the launch until the device is "right" rather than ship a buggy machine.
That is, of course, true. But there was a good window of opportunity for an early release. They should have put in overtime and worked twice as hard to get it right AND get it out early. That is where Europeans and Americans tend to lose out to Asian companies, imho.
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Old 03-12-2010, 08:08 AM   #8
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you're right HarryT - as it is I was already reluctant to sink this much money into an untested product as an early adopter. Now I'm even more apprehensive ... but the intended user of this device has some pretty specific needs and the products being offered just aren't there yet. Neither of us were thrilled with the stylus on the iRex but maybe we should check it out in person.

I'm considering switching over to the Entourage Edge because from what I can see people seem to be pretty happy with it. I guess I'll wait until he gets back here next week and we'll discuss it.
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Old 03-12-2010, 10:02 AM   #9
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Far better to delay the launch until the device is "right" rather than ship a buggy machine.
What a let down. The device was overly hyped leading up to the official announcement in January when it was obvious the device was still buggy. They were quick to accept preorders immediately after the announcement. It will be interesting to see if they adjust the price during the summer.

Stylus markup should have been included. One can't do any serious annotation on the device. They missed an opportunity by continually stating the device is for business professionals. A term which is too generic IMHO.

The Entourage eDGe shipped on time and appears to have delivered a great experience.
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Old 03-12-2010, 11:40 AM   #10
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The Entourage eDGe is awesome and it truly delivers a great e-reading experience among other things. I highly recommend it unless you have a specific requirement for a lighter device.
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Old 03-12-2010, 01:02 PM   #11
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That is, of course, true. But there was a good window of opportunity for an early release. They should have put in overtime and worked twice as hard to get it right AND get it out early. That is where Europeans and Americans tend to lose out to Asian companies, imho.
Sounds like a great way to make even more mistakes and put out an even buggier product .
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Old 03-12-2010, 01:16 PM   #12
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Bummer! I have been holding out for the Que for my large screen reader but I may just go with the iRex800SG.
absolutely what i did
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Old 03-12-2010, 01:16 PM   #13
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This is a restatement of the idea that with nine women, you can get a baby in a month .
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Old 03-12-2010, 01:22 PM   #14
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This is a restatement of the idea that with nine women, you can get a baby in a month .
I doubt that would work, but it would be fun trying
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Old 03-13-2010, 03:44 AM   #15
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I doubt that would work, but it would be fun trying
In an instance Al Bundy comes to mind "Why can't a man have 3 wives" (after one of his "discussions" with Peg).
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