Cherrypal customer service: lies, ignored emails, and technical incompetence

[Patricia]

Originally Posted by bookratt

Oh no! I have a sockpuppet! Don't ban me! LOL

No worries, bookratt. That sock has an irresistible fuchsia smile.

[ccphilly1984]

putting a plastic bag over one's head reduces their carbon footprint... then they won't be exhaling all that carbon dioxide... do you know that carbon is an element? we will never reduce the carbon on earth because it is a building block of matter...

anyways, that does sound like a shill... with all these people complaining, i dont think i will buy a cherrypal

well, maybe if i pay cod...

[BillSmithBooks]

Wow, an awful lot of venom bouncing around in here.

Much as I hope CherryPal's products eventually turn out to be the real deal, I will wait on a purchase until there is enough favorable press to indicate that they are following through on their PR.

I think there are an awful lot of people with $99 burning in their pockets once CherryPal demonstrates its ability to follow through on its promises.

I wish them the best of luck despite the fact that they have so far let down the people who would be most likely to support them and spread good will.

[Velcro_SP]

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[khalleron]

And yet *another* person who joined the forum for the sole purpose of defending Cherrypal.

And making vague legal threats, too.

I'm just saying.

[ardeegee]

Originally Posted by Velcro_SP

The Mobileread site ownership should have some controls on the accusations and understand there is potential liability for libel if its admins get in on the act, or if Mobileread fails to pull-down unsubstantiated accusations on demand.

"a phenomenon that I consider a sine qua non of a crank or a quack, namely an intolerance of criticism. Seemingly, whenever a quack or a crank encounters serious criticism, the first reaction is almost never to try to argue based on facts, reason, and science, but rather to try to silence the person doing the criticizing. The tactics are many and varied, but the end goal is always the same: Suppress the criticism by any means necessary."

http://scienceblogs.com/insolence/20...ion_in_the.php

(And I'd like to add a line of my own-- they aren't nearly as clever as they think they are.)

Taken from an unrelated topic, but still applies very well. Yours was the shillist of the shill sounding posts.

[Velcro_SP]

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[ardeegee]

Originally Posted by Velcro_SP

So I say stop the venom and accusations, and the response is basically "well, you must be a shill too."

No, you say "stop the venom and accusations and start censoring people's posts or you might get sued."

That's the statement of a shill. And your interpretation of law is a joke.

[JerseyBiker]

Originally Posted by khalleron

And yet *another* person who joined the forum for the sole purpose of defending Cherrypal.

And making vague legal threats, too.

I'm just saying.

Since that was Velcro's first post it's obvious he Googled Cherrypal looking for complaints concerning the company. It reminds me of Sleepy's, a mattress company that was ripping a lot of people off including me. Sleepy's had workers searching the review forums looking for comments exposing them for their dirty dealings. They either threatened the burnt customers with slander or posted bogus reviews in favor of the company. A few ex-employees even came out and detailed how Sleepy's were ripping people off. Eventually the government fined them big time and forced them to change the way they were doing business.

Even if the original poster eventually received a refund from Cherrypal, several months is plain unacceptable. I hope someone contacted the authorities by now.

~eddie

[ardeegee]

Originally Posted by JerseyBiker

It reminds me of Sleepy's, a mattress company that was ripping a lot of people off including me. Sleepy's had workers searching the review forums looking for comments exposing them for their dirty dealings.

Take a look at this classic thread from another forum-- the clumsy shills keep occasionally bumping the thread, and are shot like fish in a barrel.

http://forum.dvdtalk.com/other-talk/...nitronics.html

[lilac_jive]

I just noticed this thread has over 11,000 views. That's quite a bit.

[Velcro_SP]

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[JerseyBiker]

Originally Posted by ardeegee

Take a look at this classic thread from another forum-- the clumsy shills keep occasionally bumping the thread, and are shot like fish in a barrel.

http://forum.dvdtalk.com/other-talk/...nitronics.html

Theres probably a lot of that going on from businesses that get a lot of complaints. One of the benefits of the Internet is that in minutes the whole world can find out if your company s*cks.

~eddie

[mrscoach]

For libel to be proved it must be shown that the defamation was false. Since Nate tells us if things change, whether he gets a refund or new information comes to light about a product, I trust that he has yet to get his refund. So, where is the falsehood in HIS statement? So far he has told us facts, it isn't his fault that CherryPal hasn't fulfilled its obligations.

I do not know if the few who have only posted to this thread are shills, but the fact that they have such low post counts (single digits) and ONLY post here leads me to not believe them.

[Velcro_SP]

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