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Old 02-17-2010, 11:28 AM   #11356
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Right now, I'm basking in the irony of a new patient showing up 25 minutes late for a 45 minute appointment. The patient wanted to switch to me because Dr Ican'tbebotheredwithevenstartingontime kept the patient waiting too much...
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Old 02-17-2010, 11:29 AM   #11357
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Originally Posted by pshrynk View Post
Right now, I'm basking in the irony of a new patient showing up 25 minutes late for a 45 minute appointment. The patient wanted to switch to me because Dr Ican'tbebotheredwithevenstartingontime kept the patient waiting too much...


BOb
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Old 02-17-2010, 11:37 AM   #11358
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The office manager is right on top of the front desk staff to make sure they are compliant with Mayo Standards of Conduct. We take customer service very seriously. (Except for Dr Ican'tbebotheredwithevenstartingontime.)

Gee, we have an office manager that is herself MsIcan'tbebotheredtoevenstartontimebecauseI'mspeci al(orwhateverthereasonistoday).
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Old 02-17-2010, 11:44 AM   #11359
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Dear Mr. ICanJoinABunchOfWordsTogetherToMakeAName,

WhyDontYouStopThat today smashed ICantBeOnTime with her cane making Ms. DoItOnTopOftheFrontDesk cry because she was ready to get off (the front desk) but Mr ImOnTopOfTheFrontDeskWithTheOfficeManager stopped a bit too soon.

by ImSuchANewsHoundIShouldBeOnET
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Old 02-17-2010, 11:47 AM   #11360
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I use Sonar.
Same here; Sonar 7 is good stuff, does more than I'll ever need. I'm trying to get an open-source thing going with Ardour, Hydrogen etc. Not simply because I'm carrying a Linux flag but because my main machine is a Xeon quad with 8 GB RAM and not using it for recording would be a crime.
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Old 02-17-2010, 11:49 AM   #11361
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Since then he has yet to see me on time. I have waited up to three hours there...
..getting coughed on, and sneezed over; listening to other people mobile phone conversations and screaming infants, wondering if you're ever going to get seen, and how many more hours you'll have to wait - and when you do finally get summoned the first thing they do is check your blood pressure (hmmm, slightly elevated) .
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Old 02-17-2010, 11:56 AM   #11362
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Old 02-17-2010, 12:01 PM   #11363
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..getting coughed on, and sneezed over; listening to other people mobile phone conversations and screaming infants, wondering if you're ever going to get seen, and how many more hours you'll have to wait - and when you do finally get summoned the first thing they do is check your blood pressure (hmmm, slightly elevated) .


And all of that happens while waiting in the OUTER waiting room.

Now that you've been shown to the exam room . . . you get to wait AGAIN!!! (Stage II blood pressure elevation.)
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Old 02-17-2010, 12:06 PM   #11364
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I'm sitting here wondering why people make appointments with a doctor if they have no intention of actually coming in to be seen.
Look on the bright side: perhaps they've all recovered in the interval between making the appointment and actually seeing you.
And the free slots allows you more time to write, annoy the nurses, and visit the llounge.
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Old 02-17-2010, 12:15 PM   #11365
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Look on the bright side: perhaps they've all recovered in the interval between making the appointment and actually seeing you.
And the free slots allows you more time to write, annoy the nurses, and visit the llounge.

You've got to admit it pshrynk . . . the woman always has the right perspective.
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Old 02-17-2010, 12:16 PM   #11366
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Originally Posted by pshrynk View Post
Right now, I'm basking in the irony of a new patient showing up 25 minutes late for a 45 minute appointment. The patient wanted to switch to me because Dr Ican'tbebotheredwithevenstartingontime kept the patient waiting too much...

interesting thought, P, do they get charged for not turning up ?



my daughter had one hospital clinic appointment postponed because she was being treated as an in-patient.
on asking for a second postponement because of being unable to travel 350 miles in deep snow, she was told a charge would be made for a re-schedule!.

On declining, a letter arrived a few days later thanking her for letting the hospital know she no longer needed treatment!

And then, of course, the rigmarole of getting her back into the waiting list!
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Old 02-17-2010, 12:30 PM   #11367
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interesting thought, P, do they get charged for not turning up ?



my daughter had one hospital clinic appointment postponed because she was being treated as an in-patient.
on asking for a second postponement because of being unable to travel 350 miles in deep snow, she was told a charge would be made for a re-schedule!.

On declining, a letter arrived a few days later thanking her for letting the hospital know she no longer needed treatment!

And then, of course, the rigmarole of getting her back into the waiting list!

I would LOVE to remark on that situation, but I'll refrain since I wouldn't want to open up that particular can of worms.

But I will say this. I can't speak for phsrynk's outfit, or others elsewhere, but anywhere I have lived, the standing rule was (is) if you cancel within 24 hours of your appointment, they won't charge you, but with less notice they will. Yet I've never known of ANY doctor charging for a cancelled visit no matter what the time span.

I think they just post that statement in the offices here as a deterent.

How long of a wait does your daughter have now?
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Old 02-17-2010, 12:32 PM   #11368
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This is what I would like to be doing:

(SITTIN' ON) THE DOCK OF THE BAY
- written by Otis Redding and Steve Cropper

Sittin' in the mornin' sun
I'll be sittin' when the evenin' come
Watching the ships roll in
And then I watch 'em roll away again, yeah

I'm sittin' on the dock of the bay
Watching the tide roll away
Ooo, I'm just sittin' on the dock of the bay
Wastin' time

I left my home in Georgia
Headed for the 'Frisco bay
'Cause I've had nothing to live for
And look like nothin's gonna come my way

So I'm just gonna sit on the dock of the bay
Watching the tide roll away
Ooo, I'm sittin' on the dock of the bay
Wastin' time

Look like nothing's gonna change
Everything still remains the same
I can't do what ten people tell me to do
So I guess I'll remain the same, yes

Sittin' here resting my bones
And this loneliness won't leave me alone
It's two thousand miles I roamed
Just to make this dock my home

Now, I'm just gonna sit at the dock of the bay
Watching the tide roll away
Oooo-wee, sittin' on the dock of the bay
Wastin' time
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Old 02-17-2010, 12:32 PM   #11369
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@Lady Blue

I'm not too sure on the timescale for the wait - it's a case of one consultant at home getting back in touch with the equivalent; and then pushing through the necessary.

luckily this is a related condition to her main one, so not too desperate!

too often receptionists/appointment clerks have far too much power .....
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Old 02-17-2010, 12:44 PM   #11370
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I'm sitting here wondering why people make appointments with a doctor if they have no intention of actually coming in to be seen.
They really wanted to be treated. One look at your avatar told them they didn't need it...
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