Silliness So what are you doing RIGHT NOW? - Page 757

WT Sharpe · 02-17-2010, 10:23 AM

Quote:

Originally Posted by pshrynk

I'm sitting here wondering why people make appointments with a doctor if they have no intention of actually coming in to be seen.

And how do you feel about that, doctor?

poohbear_nc · 02-17-2010, 10:23 AM

Quote:

Originally Posted by Katti's Cat

Trying to read the annual report and strategic plan of a company who is willing to interview me for a job on Friday. Not the most riveting stuff. But I hear on the grapevine they like people who have read them. Just hope they don't ask me any questions along the lines 'who is the CFO' or stuff. I suck at remembering names of people I have never met.

There's always the Sarah Palin approach - got any magic markers? How big are your hands?

Sparrow · 02-17-2010, 10:24 AM

Quote:

Originally Posted by pshrynk

I'm sitting here wondering why people make appointments with a doctor.

Whenever I'm a patient I find myself wondering the same thing.
During the several hours I'm invariably kept hanging about in the waiting room.

poohbear_nc · 02-17-2010, 10:25 AM

Home with a sore throat & fever - if I am getting the flu again I'm gonna get in a seriously bad mood. Here's hoping chicken soup, toast, tylenol & liberal doses of MR can bring about a cure!

(As DG's avatar says: "Ack")

pshrynk · 02-17-2010, 10:26 AM

Quote:

Originally Posted by Sparrow

Whenever I'm a patient I find myself wondering the same thing.
During the several hours I'm invariably kept hanging about in the waiting room.

I know what you are talking about. there is one doctor here in my department who will not be getting a quality incentive because of his chronic half hour to two hours lateness in getting patients in. It drives me nuts to be even five minutes behind. I think it's extremely disrespectful of patients' time to make them wait past when they have appointments.

desertgrandma · 02-17-2010, 10:46 AM

Quote:

Originally Posted by poohbear_nc

Home with a sore throat & fever - if I am getting the flu again I'm gonna get in a seriously bad mood. Here's hoping chicken soup, toast, tylenol & liberal doses of MR can bring about a cure!

(As DG's avatar says: "Ack")

No.......its more like "AAACCCCKKKKKKKKKKKKKKK....."

Hoping you are feeling better soon.

Lady Blue · 02-17-2010, 11:00 AM

Quote:

Originally Posted by pshrynk

I know what you are talking about. there is one doctor here in my department who will not be getting a quality incentive because of his chronic half hour to two hours lateness in getting patients in. It drives me nuts to be even five minutes behind. I think it's extremely disrespectful of patients' time to make them wait past when they have appointments.

I've fired doctors before for just such practices.

I can tolerate an occassional reasonable delay, but chronic overbooking or other poor time management is unacceptable. Everyone's time is valuable, including the patient.

And when the office staff totally ignores the fact that you haven't been informed of any reason for the excessive delay while they cackle to each other instead, well, that's just rude and unprofessional. I won't be back.

Lady Blue · 02-17-2010, 11:11 AM

Quote:

Originally Posted by poohbear_nc

Home with a sore throat & fever - if I am getting the flu again I'm gonna get in a seriously bad mood. Here's hoping chicken soup, toast, tylenol & liberal doses of MR can bring about a cure!

(As DG's avatar says: "Ack")

Ahhh, poor Little Bear Pooh Chicken. I'n sorry you're not feeling well.

Click image for larger version

Name: bear.gif
Views: 331
Size: 350.9 KB
ID: 45798

poohbear_nc · 02-17-2010, 11:15 AM

Quote:

Originally Posted by Lady Blue

Ahhh, poor Little Bear Pooh Chicken. I'n sorry you're not feeling well.

Attachment 45798

That bear's expression is frighteningly close to mine.

desertgrandma · 02-17-2010, 11:15 AM

Quote:

Originally Posted by Lady Blue

And when the office staff totally ignores the fact that you haven't been informed of any reason for the excessive delay while they cackle to each other instead, well, that's just rude and unprofessional. I won't be back.

I can tolerate waits. There are always last minute urgent patients.......I've been one.

Overbooking is another matter.

Office staff is a huge pain in my arse. The current accepted behavior by them is unacceptable.

Talking loudly to each other about personal problems, complaining about schedules, and total lack of professionalism is just mind boggling.

I love my doc, but hate his office.

poohbear_nc · 02-17-2010, 11:17 AM

Quote:

Originally Posted by Lady Blue

I've fired doctors before for just such practices.

I can tolerate an occassional reasonable delay, but chronic overbooking or other poor time management is unacceptable. Everyone's time is valuable, including the patient.

And when the office staff totally ignores the fact that you haven't been informed of any reason for the excessive delay while they cackle to each other instead, well, that's just rude and unprofessional. I won't be back.

The last time I went to an "Urgent Care Center", aka "Doc in a Box," on a Sunday, I was the ONLY patient in the building and could see the doc sitting in his office reading. I had to wait an hour to get a Z-Pack! Never been back there.

pilotbob · 02-17-2010, 11:17 AM

Quote:

Originally Posted by kindlekitten

<snip> which is a major pain in the ass.

Sorry... I hope your ass feels better soon. Do you have an official ass feeler to check on it?

BOb

pshrynk · 02-17-2010, 11:20 AM

Quote:

Originally Posted by desertgrandma

I can tolerate waits. There are always last minute urgent patients.......I've been one.

Overbooking is another matter.

Office staff is a huge pain in my arse. The current accepted behavior by them is unacceptable.

Talking loudly to each other about personal problems, complaining about schedules, and total lack of professionalism is just mind boggling.

I love my doc, but hate his office.

The office manager is right on top of the front desk staff to make sure they are compliant with Mayo Standards of Conduct. We take customer service very seriously. (Except for Dr Ican'tbebotheredwithevenstartingontime.)

pilotbob · 02-17-2010, 11:23 AM

Quote:

Originally Posted by pshrynk

The office manager is right on top of the front desk staff to make sure they are compliant with Mayo Standards of Conduct. We take customer service very seriously. (Except for Dr Ican'tbebotheredwithevenstartingontime.)

The first time I saw my MD I expected to pay with a credit card... and they didn't accept them. When I asked him about it (not really a complaint) he told me how expensive they were for him... and how it was a small family practice and how you have to wait for hours at places that take credit cards.

Since then he has yet to see me on time. I have waited up to three hours there... I don't know why I wait. I really want to find a new DOC but have been to lazy too.

I mean, if you are running 3 hours late... how about a fracking phone call to let me know or maybe to reschedule?

BOb

desertgrandma · 02-17-2010, 11:27 AM

Quote:

Originally Posted by pshrynk

The office manager is right on top of the front desk staff to make sure they are compliant with Mayo Standards of Conduct. We take customer service very seriously. (Except for Dr Ican'tbebotheredwithevenstartingontime.)

The office manager is also 'right on top' here.

She's part of the problem.

02-17-2010, 10:25 AM	#11344
poohbear_nc Bah! Humbug! Posts: 63,585 Karma: 135239851 Join Date: Feb 2009 Location: Durham, NC Device: Every Kindle Ever Made & To Be Made!	Home with a sore throat & fever - if I am getting the flu again I'm gonna get in a seriously bad mood. Here's hoping chicken soup, toast, tylenol & liberal doses of MR can bring about a cure! (As DG's avatar says: "Ack")